Hyatt House Carlsbad

3.5 star property

Photo gallery for Hyatt House Carlsbad

Property amenity
Pool
Exterior
Lobby
Room, 2 Queen Beds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Kitchen

Explore the area

Map
4019 NATIONAL PARKS HWY, Carlsbad, NM, 88220
  • Lake Carlsbad Recreation Area
    ‪7 min drive‬
  • Carlsbad Water Park
    ‪8 min drive‬
  • Pecos River Flume
    ‪12 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪3 min drive‬

Room options

Suite, 1 Bedroom, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite (2 Queen Beds with Sofa bed)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible (Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 Bedroom

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About the area

Carlsbad

Located in Carlsbad, Hyatt House Carlsbad is within a 10-minute drive of Carlsbad Dog Park and Carlsbad Museum & Art Center. .This hotel is 16.8 mi (27.1 km) from Carlsbad Caverns National Park and 4.2 mi (6.8 km) from Lake Carlsbad Recreation Area.

What's nearby

  • Lake Carlsbad Recreation Area - 7 min drive - 7.6 km
  • Riverwalk Recreation Center - 8 min drive - 7.6 km
  • Carlsbad Water Park - 8 min drive - 8.3 km
  • Pecos River Flume - 12 min drive - 11.7 km
  • Living Desert Zoo & Gardens State Park - 19 min drive - 12.1 km

Getting around

  • Carlsbad, NM (CNM-Cavern City Air Terminal) - 4 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪La Patrona - ‬1 min drive
  • ‪Wendy's - ‬5 min drive
  • ‪Chili's Grill & Bar - ‬3 min drive
  • ‪Dragon China Buffet - ‬3 min drive

About this property

Hyatt House Carlsbad

Art Deco hotel with a 24-hour fitness center and a 24-hour front desk
Hyatt House Carlsbad offers 104 air-conditioned accommodations with designer toiletries. 40-inch flat-screen televisions come with digital channels. Accommodations at this 3.5-star hotel have kitchens. Bathrooms include bathtubs or showers with hydromassage showerheads.

This Carlsbad hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided once per stay.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 104 air-conditioned rooms featuring kitchens. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones and desks, and housekeeping is provided once per stay.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and barbecue grills.
At Hyatt House Carlsbad, enjoy a satisfying meal at the restaurant. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby.
A complimentary manager's reception is offered each day.
Hyatt House Carlsbad has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchen
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (once per stay)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hydromassage showerhead
  • Private bathroom

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Kitchen

More

  • Air conditioning
  • Desk
  • Heating
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Hyatt House Carlsbad Hotel
Hyatt House Carlsbad Carlsbad
Hyatt House Carlsbad Hotel Carlsbad

Hyatt House Carlsbad Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 590 out of 746 reviews
Rating 8 - Good. 115 out of 746 reviews
Rating 6 - Okay. 30 out of 746 reviews
Rating 4 - Poor. 6 out of 746 reviews
Rating 2 - Terrible. 5 out of 746 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Iain

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff we great. Breakfast was adequate. Hotel area is not so good, nothing within walking distance and the DUST? wow.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
Had some problems with the room and GM didn't hesitate to help us with fixing the problem and went the extra mile.
Stayed 2 nights in Mar 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great room! We had a studio suite with a king bed. If anything, it was larger than as pictured. We could easily spend an extended stay here. Front desk staff were very friendly as was the lady at the bar. We bought a sandwich fairly late in the evening. It was very good. My husband used the fitness room and found it well equipped.
Stayed 2 nights in Mar 2025

4/10 Poor

allan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room smelled like wet musty carpet, hallway smelled like pot. Bartender was rude. Desk staff was great, overall hotel was good. Close to the park
Stayed 2 nights in Mar 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, would definitely stay in a Hyatt House again. Very quiet, seems well built, didn't hear any neighbors. Nice staff, a bar, and good breakfast. Everything I could have asked for.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jessica

Really upset that the property was unwilling to work with me when a booking was made on the wrong date. The absolute opposite of a customer-oriented hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
eszwesZezx
Stayed 4 nights in Feb 2025

8/10 Good

Andy

Stayed 1 night in Mar 2025

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the suite with the full kitchen and the bedroom as a separate room. It seemed like a home when we walked in! The pool was nice and breakfast was very good. It was nice to eat with real dishes and silverware, not disposable ones. Would definitely stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was excellent. Which is what I expected from a Hyatt hotel. The hotel was clean, newly furnished (or at least appeared that way) and the staff very accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

June

Stayed 1 night in Mar 2025

10/10 Excellent

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Stayed 2 nights. It was a good hotel! Clean and comfortable!
Stayed 2 nights in Feb 2025

10/10 Excellent

Rahiro

Stayed 1 night in Feb 2025

10/10 Excellent

Melissa

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Claudio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed a week on the property and people and staff were very friendly
Stayed 6 nights in Feb 2025

10/10 Excellent

Heather

Stayed 2 nights in Feb 2025

10/10 Excellent

Kristi, Redmond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a really great room that included a small but fully functional kitchen, a kitchen island with a quartz countertop with seating for two, an L-shaped sofa, two queen beds and a bathroom. There were large dresser drawers and a large closet. It made our stay very comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
The older woman who checked me in was super nice and friendly (we talked about our cats for a bit too)
Stayed 1 night in Feb 2025

10/10 Excellent

Vinh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location near the highway leading to the caverns
Stayed 1 night in Feb 2025

6/10 Okay

May

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
This is a new, nicely decorated hotel and the staff are very nice. However, the shower was basically a sprinkler (pathetic water pressure) and the body wash and shampoo were in tiny, tiny bottles (had to ask for more). Also, the pillows were half-size and hard. The room had very good lighting and charging outlets and the bed was fine. Breakfast was the usual motel fare.
Stayed 1 night in Feb 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location for national oarks
Stayed 1 night in Feb 2025

10/10 Excellent

CHIA-HUI

Liked: Cleanliness, staff & service, property conditions & facilities
We love this hotel!
Stayed 1 night in Jan 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Excellent stay. This ia a lovely hotel with a bar, attractive pool and outdoor seating area with fire pit. Good breakfast with none of the usual disposable plates, cups etc. Finally, a mention must be made of the very professional and attentive receptionist - Nick - who is an asset to this hotel. Highly recommend.
Stayed 2 nights in Feb 2025

8/10 Good

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luke warm water for showers both times i took a shower
Stayed 1 night in Feb 2025