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Loved the room service

Very clean, very quiet and modern and roomy.

Excellent quality of room. Enjoyed rooftop drinks and dinner - although somewhat chilly in October. Wonderful view of harbor and Vesuvius - marred by harbor front obstruction noise during the day. Very helpful staff at front desk.

Extremely friendly staff, with a smooth check-in at the hotel. Room are clean and comfortable.

I don’t think I can fault this hotel! The hotel and facilities are breathtaking, but more importantly for me was the professionalism of the staff and how helpful they were! We had an early train trip and they organised my taxi and gave us a breakfast box to takeaway. I’m looking forward to exploring the other hotels when we come back to Italy.

My stay at this hotel was overall positive. The staff were friendly and professional, and the room was spacious and comfortable. The complimentary mini bar was a nice convenience and added to the overall value. Breakfast was very good (9/10) with a solid variety of options and good quality food. The main drawback was the in-room TV system. It was quite restrictive — there were no streaming or casting options, and no built-in apps such as YouTube or Netflix. For a hotel of this level, a more modern entertainment setup would be expected. Aside from that, everything else met expectations, and the experience was pleasant overall. Huge shoutout to the receptionist who checked us in (unfortunately I forgot her name but maybe Amalia?). She was super friendly and answered a lot of our questions regarding transportation and our stay there. I would definitely recommend it to anyone who plans to stay in Naples.