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Best Western Gaylord

Property class: 2.5

Photo gallery for Best Western Gaylord

Indoor pool
Reception
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Suite, Multiple Beds, Non Smoking, Kitchen
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
1201 W. Main St, Gaylord, MI, 49735
  • Place, Call of the Wild Museum
    ‪2 min drive‬
  • Place, Bavarian Falls Park
    ‪2 min drive‬
  • Place, Otsego County Sportsplex
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(45 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Jetted Tub (with Sofabed)

9.2 out of 10
Wonderful
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(83 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen

Suite, Multiple Beds, Non Smoking, Kitchen

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(16 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

1 King Bed, Non-Smoking, Pillow Top Mattress, 50 Inch Led Television, Microwave and Refrigerator, Sofabed

  • Sleeps 4

King Room with Spa Bath

  • Sleeps 4

2 Queen Beds, Non-Smoking, Pillow Top Mattress, 50 Inch Led Television, Microwave, Refrigerator

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Bathtub, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Roll in Shower, Non-Smoking

  • Sleeps 4

Suite with One King and Two Queen Beds

  • Sleeps 6

2 Queen Beds Room, Non-Smoking

  • Sleeps 4

Similar properties

Exterior
Comfort Inn & Suites Gaylord
Gaylord
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 756 reviews
The price is NZ$206
includes taxes & fees
10 May - 11 May
Comfort Inn & Suites Gaylord

About the area

Gaylord

A stay at Best Western Gaylord places you in the heart of Gaylord, within a 5-minute drive of Call of the Wild Museum and Otsego County Sportsplex. .This hotel is 4.8 mi (7.7 km) from Gaylord Country Club and 6.5 mi (10.5 km) from Natural Golf Course.

What's nearby

  • Otsego County Historical Museum - 17 min walk - 1.4 km
  • Call of the Wild Museum - 2 min drive - 3.3 km
  • Bavarian Falls Park - 2 min drive - 3.3 km
  • Otsego County Sportsplex - 3 min drive - 4.0 km
  • Gaylord's City Elk Park - 3 min drive - 4.4 km

Getting around

  • Cherry Capital Airport (TVC) - 70 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Five Guys - ‬6 min walk
  • ‪China1 Buffet - ‬7 min walk
  • ‪Qdoba Mexican Eats - ‬9 min walk
  • ‪Culver's - ‬9 min walk

About this property

Best Western Gaylord

Best Western Gaylord offers 92 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 92 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and a vending machine.
Grab a bite from the grocery/convenience store serving guests of Best Western Gaylord. A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 7 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GAYLORD Holiday Inn Express
Best Western Gaylord Hotel
Holiday Inn Express Hotel GAYLORD
Holiday Inn Express Gaylord Hotel Gaylord
Holiday Inn Gaylord
Holiday Inn Express Gaylord Hotel
Holiday Express Gaylord
Holiday Inn Gaylord
Best Western Gaylord Hotel
Best Western Gaylord Gaylord
Best Western Gaylord Hotel Gaylord
Holiday Inn Express Gaylord Hotel Gaylord

Best Western Gaylord Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1006 reviews
Rating 8 - Good. 273 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 27 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kelly

Travelled with family
Disliked: Cleanliness, amenities
Was looking for a hotel with a pool and hot tub to soak sore muscles after snowboarding for two days. Called to ensure their hot tub was working only to arrive and it was not even lukewarm! Very upset and disappointing! Complete misrepresentation and when I called to complain the front desk person said that “it was warm.” LIAR! A hot tub should be a minimum of 100 degrees. Requested discount and was told none would be given. The breakfast was mediocre with apple juice and cranberry juice tasting like water plus no microwave! Won’t ever stay at a Best Western again.
Stayed 1 night in Jan 2026

6/10 Okay

Laurie

Stayed 1 night in Jan 2026

10/10 Excellent

Brittney

Stayed 2 nights in Jan 2026

6/10 Okay

Joel

Due to severe weather, we had to cancel our reservation.
Stayed 1 night in Jan 2026

8/10 Good

Jerry Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet and reasonably priced
Stayed 1 night in Jan 2026

6/10 Okay

Nikita

Liked: Cleanliness, property conditions & facilities
Hotel was great. The breakfast staff could of been way better. Ladies were rude and hovered over you while getting breakfast making you feel uncomfortable. Made rude comments to other guests.
Stayed 3 nights in Jan 2026

8/10 Good

Mitchell

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, rooms were clean. Price was unbeatable.
Stayed 3 nights in Jan 2026

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great staff, worked with us to cancel last night of trip because of winter storm warnings. Would stay there again for travel to Boyne Mountain.
Stayed 3 nights in Jan 2026

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, amenities
Safe Location. Staff were friendly and helpful. Hotel was a little outdated, but clean and the mattresses were nice
Stayed 1 night in Jan 2026

10/10 Excellent

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Stayed 1 night in Jan 2026

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean, comfortable bed.
Stayed 1 night in Jan 2026

2/10 Terrible

Valeriy

Stayed 2 nights in Dec 2025

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very nice room
Stayed 1 night in Jan 2026

10/10 Excellent

kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The room was clean and comfortable. The breakfast was excellent for a hotel breakfast. Would highly recommend
Stayed 1 night in Jan 2026

10/10 Excellent

Lindsey

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Well cleaned. They were very understanding when checking out a day early.
Stayed 3 nights in Nov 2025

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were very friendly and helpful! We had trouble with the heat and the front desk person helped us right away. She checked back a short time later to make sure all was well. Much appreciated.
Stayed 1 night in Jan 2026

2/10 Terrible

Jennifer

Stayed 1 night in Dec 2025

6/10 Okay

Stoyan

Travelled with family
Breakfast was ok but typical american unhealthy processed food except for fruit. Clean but outdated and rundown
Stayed 4 nights in Dec 2025

6/10 Okay

Ryan

Travelled with family
Liked: Cleanliness
The hot tub was closed which would have been good to know at booking. The location of the room was by an entrance that the employees used as a smoke break location and the smoke flooded our rooms. Overall not great
Stayed 3 nights in Dec 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was fresh.
Stayed 1 night in Dec 2025

6/10 Okay

vern

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Wasn't able to check in at 3. Had to sit in our car for 40 minutes until they got the room clean. Hot tub wasn't working which is the reason to booked there in the first place. The lady working the breakfast was VERY rude.
Stayed 1 night in Dec 2025

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Friendly service.
Stayed 1 night in Nov 2025

8/10 Good

Sherrie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All staff was super friendly. Hot delicious breakfast Plenty of outlets visible
Stayed 2 nights in Dec 2025

10/10 Excellent

Julie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was awesome, room very clean, bed comfortable
Stayed 1 night in Oct 2025