4/10 Poor
Holli
Travelled with family
13 May 2025
Disliked: Cleanliness, property conditions & facilities, room comfort
Yikes - Cant upload photos or I would.
Got into the first room and the door's deadbolt doesn't lock. Tried multiple attempts it doesnt lock, go back down the elevator which sounds and feels like you are going to get locked inside.
Talked to the front desk and he argues with me about it locking just fine. It doesnt sir. I would like a new room and asap. It's late 10:30ish and we have to be gone at 6:30am for the second day of games.
Get to the next room. There is an inch gap at the bottom you can clear as day see into the halI. Smells like dog urine. Crumbs all over the floor, the drawers to all of the cabinetry are broken, bolts as pulls, there are no chairs besides the one at the desk which doesn't even roll.
The fan unit doesnt work- was hoping for some air flow to get the urine smell out.
The floor in the bathroom is rotted out. It sinks about 1/2-3/4 inch when you walk on it. Lots of the planks in the room are not seamed together. There are full almonds and dust bunnies all over the floor.
The lamp between the beds doesn't turn on past a tiny flicker. Pulled the table out to switch the plug, still nothing.
So dirty behind it.
One usb outlet in the whole room was on the lamp but only if the light switch is on. And continues to flicker until 1:30 in the morning whe the light starts flashing like a lightning storm. At 3am the bulb turns on brighter than the sun. By then my phone is charged and I turned the lamp off.
Got up and ate complimentary breakfast which was okay with a few options.
Holli
Stayed 1 night in May 2025