4/10 Poor
Samantha
Travelled with family
16 Jun 2025
Disliked: Property conditions & facilities
The pictures are accurate, and the room was clean. The breakfast was not refilled throughout breakfast time, and the breakfast menu was limited. The quality of the available food was not good. My family couldn't eat the food, and on our second day, we did not even attempt to get breakfast.
One room smelled strongly of marijuana (I guess it was coming from the ajoining room). Our other room had a damaged door latch. It took a couple of calls and a couple of hours to get the latch fixed. I had to stay behind while my family went out waiting on maintenance. Speaking with am regular guest, this has been on ongoing problem for this room.
The pool was closed for weather, however there was not bad weather in hours before we checked in or for the rest of the evening before we headed out. Our last day there where it states the pool opens at a certain time, they told my teans that the pool was still closed.
They do not have do not disturb hangers for the doors and while we were out, housekeeping came in and cleaned, they did do a good job, however my daughters make up bag went missing (guesing it was thrown out because she had it in a gracery bag).
While the rooms were clean but the outside was not cleaned up. Unfortunately guests are not responsible nor respectfull. There we cigarette butts, broken glass, and cans litering the parking lot and the walk way outside the upper floor.
Samantha
Stayed 2 nights in Jun 2025