Comfort Inn & Suites Chattanooga-East Ridge

2.5 star property

Photo gallery for Comfort Inn & Suites Chattanooga-East Ridge

Welcome to our reception area, featuring a unique circular light fixture and a large wall-mounted artwork.
Relax in a serene space with a large bed, bedside tables, and a table near the window offering a view of the outdoors.
Conference Center features a modern architectural design with a flat roof and columns supporting the overhang, set amidst a well-manicured lawn and paved walkway.
Enjoy cooking and dining in this well-equipped kitchen with a long counter, cabinets, and appliances.
Relax in a spacious lobby with a seating area, coffee station, and artwork on display.

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Free WiFi

Explore the area

Map
6710 Ringgold Road, Chattanooga, TN, 37412
  • Hamilton Place Mall
    ‪9 min drive‬
  • Chattanooga Zoo
    ‪12 min drive‬
  • Tennessee Aquarium
    ‪15 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪8 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Non Smoking, Patio

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking, Patio

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 4
  • 2 Double Beds

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Chattanooga

Located in Chattanooga (East Ridge), Comfort Inn & Suites Chattanooga-East Ridge is within a 10-minute drive of Hamilton Place Mall and Lake Winnepesaukah Amusement Park. .This hotel is 7.2 mi (11.6 km) from Chattanooga Zoo and 10.2 mi (16.3 km) from Tennessee Aquarium.

What's nearby

  • Lake Winnepesaukah Amusement Park - 9 min drive - 6.5 km
  • Hamilton Place Mall - 9 min drive - 10.6 km
  • Chattanooga Zoo - 12 min drive - 12.4 km
  • Tennessee Aquarium - 15 min drive - 16.1 km
  • Ruby Falls - 16 min drive - 18.8 km

Getting around

  • Chattanooga Metropolitan Airport (CHA) - 14 min drive

Restaurants

  • ‪Subway - ‬7 min drive
  • ‪Chick-fil-A - ‬5 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Jonathan's Grille - ‬9 min walk
  • ‪Chao's Mongolian Grill - ‬5 min drive

About this property

Comfort Inn & Suites Chattanooga-East Ridge

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Inn & Suites Chattanooga-East Ridge offers 110 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 110 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. 50-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
A complimentary self-serve breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1970
  • Renovated entire property - August 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per day, plus a deposit of USD 100 per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 100 per week
  • Pet fee: USD 30 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from June 12 to August 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Plus Arbour
Best Western Plus Arbour East Ridge
Best Western Plus Arbour Inn
Best Western Plus Arbour Inn East Ridge
Best Western Plus Arbour Inn Chattanooga
Best Western Plus Arbour Chattanooga
Best Western Plus Arbour Inn Suites
Comfort Inn Suites
Best Western Plus Arbour Inn Suites
Comfort Inn Suites Chattanooga East Ridge
Comfort Inn Suites East Ridge I 75 Exit 1
Comfort Inn & Suites Chattanooga-East Ridge Hotel
Comfort Inn & Suites Chattanooga-East Ridge Chattanooga
Comfort Inn & Suites Chattanooga-East Ridge Hotel Chattanooga

Comfort Inn & Suites Chattanooga-East Ridge Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 365 out of 1000 reviews
Rating 8 - Good. 293 out of 1000 reviews
Rating 6 - Okay. 152 out of 1000 reviews
Rating 4 - Poor. 112 out of 1000 reviews
Rating 2 - Terrible. 78 out of 1000 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Corey

Liked: Cleanliness
Stayed 1 night in Apr 2025

6/10 Okay

Susan

Travelled with family
Liked: Cleanliness

Sofa bed not good!

We got a king bed, which was excellent. The mattress is great then we had to pull out sofa that did not work making it very difficult for my adult daughter to sleep. It was dirty stained, but it did not stay put together so she ended up crunched up in the sofa part which was a Two seater sofa
Stayed 1 night in Apr 2025

6/10 Okay

remijio

Stayed 1 night in Apr 2025

10/10 Excellent

Trevor

Liked: Staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Dyllan

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Manager on duty was extremely rude, ill mannered, and condescending. The property itself was acceptable. But we will not be returning due to the awful service provided by the manager on duty.
Stayed 2 nights in Apr 2025

8/10 Good

Donna

Stayed 3 nights in Apr 2025

6/10 Okay

JUAN

Stayed 2 nights in Apr 2025

2/10 Terrible

Brice

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities

Not great at all

The front desk employees were not friendly, could care less about guest comfort and were probably the worst Comfort Inn employees I've ever experienced. Saturday night they had a private function which took up majority of the front parking and the entire hotel and rooms smelled of curry for hours. Bathroom had mold and was old...the hotel is in need of a total gut job and not just a band-aid renovation. I would not stay here again.
Stayed 2 nights in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Teddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't appreciate getting locked out of the room both days we were here had to go to desk to have cards redone both days. Other than that was a good stay.
Stayed 1 night in Apr 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Beth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 1 night in Apr 2025

4/10 Poor

James

Stayed 1 night in Mar 2025

2/10 Terrible

James

Disliked: Property conditions & facilities
There was a party at the hotel. No problem with that but they were loud and rowdy knocking on doors and keeping us awake well past midnight.
Stayed 1 night in Apr 2025

4/10 Poor

Donald

Disliked: Cleanliness, property conditions & facilities
Elevator out of service halls stink doors slamming
Stayed 2 nights in Apr 2025

10/10 Excellent

Nicole

Stayed 1 night in Apr 2025

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked through Expedia. Wrong date for 1 night stay. Front desk manager was rude and refused to help us in any way tried to correct the date and pay additional for that evening. She refused. Expedia made repeated attempts to correct the error on our behalf. Manager refused and charged us for a night we never got to use. Worst experience I have ever had with a hotel stay. Will never book with Comfort Inn again!!
Stayed 1 night in Mar 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

4/10 Poor

Douglas

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Did not respond to my emails, then charged my card after prepayment. No laundry as the machines are broke. Changed the shower head to a softer spray and mold flew out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We are over 70 they put us in the room farthest from the elevator the hotel wasn’t full so I don’t know if it was because we went through hotels.com
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and comfortable
Stayed 1 night in Mar 2025

6/10 Okay

Julie

Liked: Cleanliness, staff & service
It was great for a quick stop. A little overpriced but very clean. The staff was nice.
Stayed 1 night in Mar 2025