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Douglas Inn And Suites

2.0 star property

Photo gallery for Douglas Inn And Suites

Free daily continental breakfast
Gym
Front of property
Deluxe Double Room
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Place, Tennova Healthcare
    ‪5 min walk‬
  • Place, Cleveland State Community College
    ‪9 min walk‬
  • Place, Tennova Healthcare - Cleveland
    ‪3 min drive‬
  • Airport, Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪25 min drive‬

Room options

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

8.8 out of 10
Excellent
(54 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.6 out of 10
Excellent
(59 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.4 km
  • Cleveland State Community College - 9 min walk - 0.8 km
  • Create & Celebrate Studio - 1 min drive - 1.8 km
  • Tennova Healthcare - Cleveland - 3 min drive - 2.8 km
  • CHI MEMORIAL CLEVELAND - 3 min drive - 2.7 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Taco Bell - ‬2 min drive

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 113 out of 1000 reviews
Rating 4 - Poor. 66 out of 1000 reviews
Rating 2 - Terrible. 55 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay so far.
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness
Very clean inside and outside, friendly and helpful staff.
Stayed 1 night in Oct 2025

8/10 Good

myrna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Mitzi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got into dining room at 8:30 am And there was 1 biscuit and 2 egg patties and no sausage or bacon!
Stayed 1 night in Oct 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast could be a bit more complete
Stayed 1 night in Oct 2025

10/10 Excellent

Lorrie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff love room no carpet great for cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Jean-Paul, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, modern and updated rooms. Convenient location near the city centre.
Stayed 1 night in Oct 2025

8/10 Good

Aaron

Travelled with family

Great Find!

Room was clean and updated. Breakfast was a little lacking but all in all quality stay. Would stay here again!
Stayed 1 night in Oct 2025

8/10 Good

Dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and bath area and shower are very nice
Stayed 1 night in Oct 2025

4/10 Poor

EricNVirginia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room not cleaned well. No facial tissues (only two left) shower dirty and fire safety sprinkler dangling from ceiling.
Stayed 1 night in Sep 2025

6/10 Okay

David

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly desk clerk. Breakfast way below average in quality and variety. Drinking fountain in lobby out of order and exercise room “undergoing renovation “ but appeared to be overflow storage. Overpriced for value. Online reviews misleading.
Stayed 1 night in Oct 2025

8/10 Good

Patsy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 1 night in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and the hotel is always clean. The beds are very comfortable. I wish there were more options for the breakfast, but what they do have is always good.
Stayed 1 night in Sep 2025

10/10 Excellent

Aylexus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute room, could tell it was recently renovated
Stayed 1 night in Oct 2025

8/10 Good

Carl

Stayed 1 night in Sep 2025

10/10 Excellent

Clarence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again. Clean linens, comfortable bed, quiet, very friendly. Enjoyed the breakfast.
Stayed 2 nights in Sep 2025

10/10 Excellent

Searra

Stayed 1 night in Sep 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean room. Would stay here again.
Stayed 1 night in Sep 2025

8/10 Good

Jeffrey

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Sep 2025

10/10 Excellent

Anissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean and quiet. 5 star!
Stayed 1 night in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
There was hardly anyone staying at this Hotel yet when I booked it through Expedia, they claimed that there was only two rooms left. Thats more of an Expedia issue probably "baiting" cutomers to hurry up and book. As far as the hotel goes, not many people staying there at this hotel but breakfast was a joke.Three little muffin sized egg patties about 1/4 inch thick were left (an hour before end of service) and no breakfast meats whatsoever. i.e. bacon, or sausage. I cup of coffee left and there was three of us! They had a waffle maker but thats about it. Went to Cracker Barrell beside the Hotel instead and spend $40 needlessly for breakfast. Fire supression system in our room qas hanging down out of the celing too. You can tell that the people who run this Hotel are tight as a tick and try to cut back on spending money, but at the inconvenience of the customer?
Stayed 1 night in Sep 2025

6/10 Okay

GARY

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Customer service excellent!!
Stayed 1 night in Sep 2025