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Douglas Inn And Suites

2.0 star property

Photo gallery for Douglas Inn And Suites

Deluxe Single Room
Family Suite | Living area
Front of property
Free daily continental breakfast
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Breakfast included
  • Laundry
  • Housekeeping

Explore the area

Map
2600 Westside Drive NW, Cleveland, TN, 37312
  • Cleveland State Community College
    ‪11 min walk‬
  • Lee University
    ‪4 min drive‬
  • North Cleveland Church of God
    ‪6 min drive‬
  • Chattanooga, TN (CHA-Chattanooga Metropolitan)
    ‪30 min drive‬

Room options

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

  • 57 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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The price is NZ$139
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includes taxes & fees
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About the area

Cleveland

Located in Cleveland, Douglas Inn And Suites is within a 5-minute drive of Tennova Healthcare and Create & Celebrate Studio. .This motel is 0.8 mi (1.4 km) from Cleveland State Community College and 1.5 mi (2.3 km) from Tennova Healthcare - Cleveland.
View more Motels in ClevelandOpens in a new window

What's nearby

  • Tennova Healthcare - 5 min walk - 0.4 km
  • Cleveland State Community College - 11 min walk - 0.9 km
  • Lee University - 4 min drive - 3.8 km
  • Bradley Square Mall - 4 min drive - 5.4 km
  • North Cleveland Church of God - 6 min drive - 4.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 76 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Cookout - ‬1 min drive
  • ‪Sonic Drive-In - ‬7 min walk

About this property

Douglas Inn And Suites

Mediterranean motel with free breakfast and a fitness center
Douglas Inn And Suites offers 40 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and hair dryers. Premium digital television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Cleveland motel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the motel include a fitness center.

Guests under 13 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 40 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with premium digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 35.00
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Guests under 13 years old are not allowed in the fitness facility

Property is also known as

Douglas Inn Suites
Douglas Inn
Douglas Inn Cleveland
Douglas Inn And Suites
Douglas Hotel Cleveland
Douglas Inn And Suites Motel
Douglas Inn And Suites Cleveland
Douglas Inn And Suites Motel Cleveland

Douglas Inn And Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 289 out of 1002 reviews
Rating 6 - Okay. 105 out of 1002 reviews
Rating 4 - Poor. 64 out of 1002 reviews
Rating 2 - Terrible. 53 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Joseph

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stop while traveling home and would definitely use this hotel again.
Stayed 1 night in Mar 2025

8/10 Good

Julia

Travelled with family
Stayed 1 night in Mar 2025

10/10 Excellent

Morrisa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a little problem with my Expedia reservation but Paula at the front desk was SUPER helpful and patient. The Expedia person i dealt with, Mahmoud (?), was also very patient and pleasant to work with. I am just hoping the charges turn out right on my One Key card. Maybe more to follow......
Stayed 1 night in Mar 2025

8/10 Good

RICKIE

Travelled with family
Liked: Cleanliness, property conditions & facilities
There was a language barrier upon check in. Soft spoken clerk did not talk loudly enough or clear enough for me to hear with hearing aids. Had to have him repeat everything several times each. Friendly and helpful just frustrating. Took 15 min to check in.
Stayed 1 night in Mar 2025

10/10 Excellent

Cora

Liked: Cleanliness, staff & service, property conditions & facilities
This spot is a little gem! Modern, super clean and location is perfect with gas and food so close.
Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing, one night stay!!! Beautiful facility, friendly staff, good breakfast and great coffee!
Stayed 1 night in Mar 2025

8/10 Good

Lawrence

-
Stayed 1 night in Feb 2025

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Annoying behavior

Our stay was great. Very affordable. Stayed on our way to Florida Only one complaint and it has nothing to do with the hotel itself. Someone was outside our room reving their truck with no muffler for an hour starting at 1130pm the police came and he finally to left the property.
Stayed 1 night in Mar 2025

10/10 Excellent

Dawn, Kirksey

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay for the price!
Stayed 1 night in Feb 2025

10/10 Excellent

Lakisha

Stayed 1 night in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for just two nights. Hotel was very clean and nice. The curtains and bed linens could use an update. Very quiet area, lots of budget friendly food options near by. Bed was comfortable and everything smelled nice. I wouldn't want to stay a week here, but fantastic option for a low budget weekend stay.
Stayed 2 nights in Feb 2025

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Check-in was quick and easy. The room was nice and a great price.
Stayed 1 night in Feb 2025

6/10 Okay

Verified traveller

Stayed 1 night in Mar 2025

8/10 Good

Frances M

Stayed 1 night in Feb 2025

8/10 Good

Estelle

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay

I enjoyed my stay here. The staff were helpful and friendly and the room/bed was comfortable. There is a bit of road noise (not unusual with most hotels in the area) but overall it wasn't bad. There are plenty of dining choices nearby as well. I will stay here again the next time I visit my family in the area.
Stayed 1 night in Feb 2025

8/10 Good

Edy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here, and reasonable price. Patty the afternoon and evening desk person has been there for years, a true southern belle! Love the new look.
Stayed 1 night in Feb 2025

6/10 Okay

Tammy

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A little disappointed.

This 2nd stay wasn’t as good as the first. The first time I stayed on the 2nd floor, it was quiet and clean and comfortable. The 2nd stay was on the first floor facing a Cracker Barrel. It was noisey the room was not as clean, there was a dead roach smashed in the corner of the bathroom and left there. The beds were more worn and the walls scuffed and dirty. Someone kept trying to come in the room through the night. I woke up several times with someone trying to open the door. I am a traveling nurse, I didn’t feel safe with that happening so many times. The staff is always nice, but probably won’t stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. It was a great deal.
Stayed 1 night in Feb 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, comfortable, clean.
Stayed 1 night in Feb 2025

8/10 Good

Shelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean refurbished hotel. Served our needs for a one night stay
Stayed 1 night in Feb 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice renovations
Stayed 1 night in Feb 2025