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Best Western Mountainbrook Inn

2.5 star property

Photo gallery for Best Western Mountainbrook Inn

Exterior
Exterior
Lobby
Exterior
Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3811 Soco Road Route 19, Maggie Valley, NC, 28751
  • Maggie Valley Festival Grounds
    ‪10 min walk‬
  • Wheels Through Time Museum
    ‪16 min walk‬
  • Cataloochee Ski Area
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Mountain View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Bathtub

  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Maggie Valley

With a stay at Best Western Mountainbrook Inn in Maggie Valley, you'll be in the mountains, within a 15-minute walk of Maggie Valley Festival Grounds and Stompin' Ground. .This hotel is 0.8 mi (1.4 km) from Wheels Through Time Museum and 6 mi (9.7 km) from Soco Falls.

What's nearby

  • Maggie Valley Gem Mine - 2 min walk - 0.2 km
  • Maggie Valley Festival Grounds - 10 min walk - 0.9 km
  • Stompin' Ground - 13 min walk - 1.2 km
  • Wheels Through Time Museum - 16 min walk - 1.4 km
  • Cataloochee Ski Area - 19 min drive - 17.7 km

Getting around

  • Asheville Regional Airport (AVL) - 43 min drive

Restaurants

  • ‪Maggie's Galley - ‬15 min drive
  • ‪Haywood Smokehouse - ‬15 min drive
  • ‪Little Caesars Pizza - ‬12 min drive
  • ‪Joey's Pancake House - ‬10 min walk
  • ‪Guayabitos - ‬7 min walk

About this property

Best Western Mountainbrook Inn

Hotel with free breakfast, near Maggie Valley Festival Grounds
Best Western Mountainbrook Inn offers 50 air-conditioned accommodations with coffee/tea makers and hair dryers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 50 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include microwaves and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Best Western Mountainbrook Inn. A complimentary full breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • In the mountains
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May to September

Property is also known as

Best Western Mountainbrook
Best Western Mountainbrook Inn
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Maggie Valley
Mountainbrook Inn
Best Western Maggie Valley
Best Western Mountainbrook Hotel Maggie Valley
Maggie Valley Best Western
Mountainbrook Maggie Valley
Best Western Mountainbrook Inn Hotel
Best Western Mountainbrook Inn Maggie Valley
Best Western Mountainbrook Inn Hotel Maggie Valley

Best Western Mountainbrook Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1000 reviews
Rating 8 - Good. 337 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 28 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ken, Marietta

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 3 nights in Jan 2025

10/10 Excellent

sertorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

susan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Stayed 1 night in Jan 2025

4/10 Poor

marilyn, palm bay

Travelled with family
Liked: Amenities
Our room 121 had no hot water in shower at all. The hotel was booked solid so they couldn’t give us another room . We had to shower in another family members room.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carolee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in the mountains
Stayed 2 nights in Jan 2025

8/10 Good

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, amenities
Hotel is very nice and comfortable
Stayed 1 night in Jan 2025

8/10 Good

Faye, Augusta

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was such a sweet little hotel with friendly staff. Everything was perfectly clean. Wonderful place to stay for our one night jaunt to Maggie Valley can super close to snow tubing and the puzzle room. Definitely recommend Dough Boys and the Scotsman restaurants in Waynesville as well.(about 20 minutes but worth the drive!)
Stayed 1 night in Jan 2025

10/10 Excellent

Aundrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute, mountain inn. Helpful staff, good location, good price, clean and safe.
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Allen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice. I found out after i checked in that i could have joined their rewards program and saved on my stay, but when i attempted to do this i was told by the clerk that she wasn't sure if i could do it. Well, i didn't get a discount, which in my opinion is a bad way of handling new business.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anna

Stayed 2 nights in Jan 2025

8/10 Good

Kerry

Travelled with family
Needs update
Stayed 1 night in Jan 2025

10/10 Excellent

Christi

Stayed 2 nights in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
5 Stars
Stayed 1 night in Jan 2025

10/10 Excellent

Karina, Bradenton

Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

Very disappointed

It was too loud. We were constantly hearing noise from steps and people in the corridors. Toilet got clogged during the night and the room telephone doesn't even work. Will not stay here anymore.
Stayed 2 nights in Dec 2024

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent views and cleanish room, close to all the major attractions
Stayed 3 nights in Dec 2024

8/10 Good

Connie

Travelled with family and small children
Liked: Property conditions & facilities
Concerning stains under mattress cover. No stopper for bathtub.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Above expectations

Exceeded expectations. We were looking for a clean place to crash after a day of ski and got exactly what we paid for
Stayed 2 nights in Dec 2024

8/10 Good

Rachana

Liked: Cleanliness, staff & service, property conditions & facilities
The shower didn’t look really clean
Stayed 1 night in Dec 2024