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Four Points by Sheraton Mt Prospect O'Hare

3.0 star property

Photo gallery for Four Points by Sheraton Mt Prospect O'Hare

Bar (on property)
Property amenity
Traditional Room, 2 Queen Beds, Non Smoking | Bathroom
Reception
Front of property

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Free airport shuttle
  • Housekeeping

Explore the area

View map
2200 S Elmhurst Road, Mount Prospect, IL, 60056
  • Allstate Arena
    ‪4 min drive‬
  • Donald E. Stephens Convention Center
    ‪7 min drive‬
  • Woodfield Mall
    ‪8 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪9 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(6 reviews)
  • 39 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(16 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed (Hearing Accessible)

1 bedroom, premium bedding, pillow-top beds, in-room safe

Traditional Room, 1 King Bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility Accessible, Tub)

Free toiletries, hair dryer, towels

Traditional Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

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Lobby

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  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
3.6 out of 5, Good, (1011)
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About the area

Mount Prospect

When you stay at Four Points by Sheraton Mt Prospect O'Hare in Mount Prospect, you'll be in the business district, within a 10-minute drive of Allstate Arena and Schaumburg Convention Center. .This hotel is 6.3 mi (10.1 km) from Donald E. Stephens Convention Center and 7.6 mi (12.2 km) from Woodfield Mall.

What's nearby

  • Allstate Arena - 4 min drive - 5.7 km
  • Rivers Casino - 6 min drive - 8.9 km
  • Donald E. Stephens Convention Center - 7 min drive - 10.0 km
  • Schaumburg Convention Center - 7 min drive - 11.4 km
  • Woodfield Mall - 8 min drive - 12.0 km

Getting around

  • Mount Prospect Station - 6 min drive
  • Cumberland Station - 7 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 11 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Won Ton Gourmet - ‬2 min walk
  • ‪Hibachi Grill Buffet - ‬2 min drive
  • ‪Subway - ‬14 min walk
  • ‪KFC - ‬3 min drive

About this property

Four Points by Sheraton Mt Prospect O'Hare

Hotel in Mount Prospect with airport shuttle service and a fitness center
Four Points by Sheraton Mt Prospect O'Hare offers 93 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Mount Prospect hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Refrigerators and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 93 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
You can enjoy a meal at the restaurant serving the guests of Four Points by Sheraton Mt Prospect O'Hare, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary (available on request).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 11:00 AM.
Four Points by Sheraton Mt Prospect O'Hare has a restaurant on site.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 5:00 AM to 11:00 PM at scheduled times and on request
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 11:00 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Highchair
  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator on request

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 per person
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Country Chicago O'Hare NW
Country Inn Chicago O'Hare NW Mount Prospect
Country NW
Country Chicago O'Hare NW Mount Prospect
Country Inn Chicago O'Hare NW
Four Points by Sheraton Mt Prospect O'Hare Hotel
Four Points by Sheraton Mt Prospect O'Hare Mount Prospect
Four Points by Sheraton Mt Prospect O'Hare Hotel Mount Prospect

Four Points by Sheraton Mt Prospect O'Hare Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 256 out of 521 reviews
Rating 8 - Good. 121 out of 521 reviews
Rating 6 - Okay. 63 out of 521 reviews
Rating 4 - Poor. 39 out of 521 reviews
Rating 2 - Terrible. 42 out of 521 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jer

Travelled with partner
Liked: Amenities
It was very clean and affordable
Stayed 2 nights in May 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service, able to answer our questions. Clean, comfortable room.
Stayed 1 night in May 2025

4/10 Poor

myranda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
We ended up getting 4 different rooms room one the ac didn’t work so at like 1 am we are moving all the luggage to room 2 where it’s only one bed and it was supposed to be 2 beds room 3 was not even clean the bed sheets where not even in the bed and the room was dirty and buy the the time of getting all this stuff fixed it was 3 am when we got to lay down and they didn’t even offer a discount or free credit for the next stay so it was a little bit frustrating
Stayed 1 night in May 2025

2/10 Terrible

Jorge

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Terrible hotel to stay

1 room the tv didn’t work, the second room the heater doesn’t work. The pool and hot tub, the water is ice cold. Do not recommend this location at all. We waited an hour for the manager to come upstairs to try a different remote. Every time I called he would say, I’m going. Waited another hour for them to get us a 3rd room by then, we left. 2 hours wasted on trying to get a room a that works.
Stayed 1 night in Apr 2025

6/10 Okay

Geoffrey

Stayed 1 night in Apr 2025

2/10 Terrible

Adil

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 2 nights in Apr 2025

4/10 Poor

Lawrence

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff was great, however the rooms need better lighting in the bathroom. Pillows were small, lamps made buzzing noise.
Stayed 1 night in Apr 2025

4/10 Poor

Heidi, branson west

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub not hot enough. No towels for rooms or pool. Breakfast options not worth $15 per person. No coffee one morning. No French vanilla creamer. Lacked basic hotel necessities.
Stayed 6 nights in Apr 2025

10/10 Excellent

Corinne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and hot tub were perfect! Hotel was clean and staff was friendly. We did walk across the street to Wonton to eat dinner and it was fantastic with huge portions. Shuttle runs every hour on the hour.
Stayed 1 night in Apr 2025

10/10 Excellent

Ramshid

Good
Stayed 1 night in Mar 2025

2/10 Terrible

Lisett, Cathlamet Ww

Business traveller
Disliked: Staff & service, amenities
I had called the hotel when I booked my room notifying them I would be in the next morning early in the morning and rather than booking for that day I would book the day before so I could check in and not have to wait to check early. When I got to the hotel the gentlemen was rude and passive aggressive saying why would I book a day before and I explained the reason and said my room was cancelled I explained I had already paid a month in advance. He said well I still don’t see why you would do that. I was upset and it was clear that the other front Desk workers where uncomfortable with saying or offing me any help he was intimidating and rude. Never offering me another room. I book another room in a different place and left ñ.
Stayed 4 nights in Apr 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Nice
Stayed 1 night in Mar 2025

4/10 Poor

Mercedes

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was ice cold and there were no pool towels even after asking twice for them. The cleaniliness of the place needs work. Hair in the bathtub. The man that checked us in needs to work on customer service
Stayed 1 night in Mar 2025

8/10 Good

niklas

I called for a late check out and then was woken up by room service at 11am.
Stayed 1 night in Mar 2025

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Good area and convenience
Stayed 1 night in Mar 2025

10/10 Excellent

jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Aryauna

Disliked: Cleanliness, staff & service, property conditions & facilities
bleh
Stayed 1 night in Mar 2025

2/10 Terrible

JiaLiang

Disliked: Staff & service, amenities, property conditions & facilities
Tried to deny us check in
Stayed 2 nights in Feb 2025

10/10 Excellent

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, there were no hassles, andbthe property was nice and clean.
Stayed 1 night in Mar 2025

8/10 Good

Nickolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nikolay, Victoria, BC

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean. Tired if paying for parking. This should be illegal. Like ALL hotels, the pillows SUCK. Biy some real pillows
Stayed 9 nights in Jan 2025

10/10 Excellent

Carmen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a nice calming and relaxing aroma, the minute we walked into the hotel and coming out of our room. Kids enjoyed the pool (not heated, as I like to stay where there is a heated pool, but the pool room was nice and warm) while I enjoyed the Jacuzzi. Comfortable beds.
Stayed 1 night in Feb 2025