2/10 Terrible
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5 May 2025
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and helpful. Room needs a visit from the Illinois Department of Public Health and maybe a building inspection. Stains on the walls, door, ceilings, bathtub, cove heaters and furniture. Ripped up office chair. Terrible patchwork done to ceiling in multiple large spots, most likely from water damage. No cover on the knob that controls the cove heater(exposed metal on electrical control). Multiple holes on the comforter from cigarettes. Food was found on top of the shelf. Bathtub has a large strange spot inside. The showerhead was leaking from the threads and the nozzles were filthy. Towels had hair from previous guests. Toilet seat needs to be changed. The front door jamb was poorly repaired from what looks like a previous attempt to bust open the door. A/C unit just made noise. It did not blow any air whether hot or cold. Mattress springs can be felt very easily through the dirty mattress. The screeching of the mattress springs were so loud that it woke me up several times during the night. The key card needed to be recharged every single night. I would not wish these room conditions on my worst enemy. I have photos evidence of most of these claims. Feel free to contact me for more information.
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Stayed 4 nights in Apr 2025