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The Carolina Inn, a Destination by Hyatt Hotel

Photo gallery for The Carolina Inn, a Destination by Hyatt Hotel

Meeting facility
Terrace/patio
Lobby
Meeting facility
Exterior
Luxury
4.5 star property
9.6

Exceptional

Luxury hotel near University of North Carolina

Located close to Memorial Hall and Kenan Stadium, The Carolina Inn, a Destination by Hyatt Hotel provides a terrace, dry cleaning/laundry services and a bar. The on-site American cuisine restaurant, Carolina Crossroads, offers breakfast, brunch, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a 24-hour business centre.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available
  • Parking available

Explore the area

View map
211 Pittsboro Street, Chapel Hill, NC, 27516
  • Place, University of North Carolina
    ‪1 min walk‬
  • Place, Franklin Street
    ‪4 min walk‬
  • Place, Kenan Stadium
    ‪10 min walk‬
  • Airport, Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪24 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed

9.4 out of 10
Exceptional
(15 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 1 King Bed, Accessible (Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Queen Beds, Accessible (Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 2 Queen Beds, Accessible (Shower)

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible (with Shower)

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Chapel Hill

With a stay at The Carolina Inn, a Destination by Hyatt Hotel, you'll be centrally located in Chapel Hill, steps from University of North Carolina and within a 10-minute walk of Memorial Hall. .This luxury hotel is 0.8 mi (1.3 km) from UNC Medical Center and 1 mi (1.6 km) from Kenan Stadium.

What's nearby

  • University of North Carolina - 1 min walk - 0.0 km
  • Memorial Hall - 3 min walk - 0.3 km
  • Franklin Street - 4 min walk - 0.4 km
  • Kenan Stadium - 10 min walk - 0.9 km
  • Dean Smith Center - 19 min walk - 1.7 km

Getting around

  • Durham Station - 25 min drive
  • Raleigh-Durham International Airport (RDU) - 26 min drive

Restaurants

  • ‪Panera Bread - ‬8 min walk
  • ‪Top of the Hill Restaurant & Brewery - ‬6 min walk
  • ‪Raising Cane’s - ‬7 min walk
  • ‪Clouds Brewery Storm Cellar - ‬9 min walk
  • ‪Goodfellows - ‬8 min walk

About this property

The Carolina Inn, a Destination by Hyatt Hotel

The Carolina Inn, a Destination by Hyatt Hotel offers 185 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

This Chapel Hill hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 185 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 5 mi.
Enjoy a satisfying meal at Carolina Crossroads serving guests of The Carolina Inn, a Destination by Hyatt Hotel. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Chapel Hill? This hotel has 14000 square feet (1301 square meters) of space consisting of conference space and 7 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge.
Carolina Crossroads - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free area shuttle up to 5 mi
  • Parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee: USD 10 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Carolina Crossroads

Things to do

  • 24-hour gym
  • Piano

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 14,000 square feet of conference space
  • 24-hour business centre
  • 7 meeting rooms
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10 to 30 per person
  • Self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 25 per night (in/out privileges)
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Carolina Destination Hotels Resorts
Carolina Inn Destination Hotels & Resorts
Carolina Resorts
Inn Destination Hotels & Resorts
Carolina Inn Destination Hotels Resorts
Inn Destination Hotels Resorts
Carolina Inn Destination Hotel
Inn Destination Hotel
The Carolina Inn Destination Hotels Resorts
Carolina Inn
The Carolina Inn a Destination by Hyatt Hotel
The Carolina Inn, a Destination by Hyatt Hotel Hotel
The Carolina Inn, a Destination by Hyatt Hotel Chapel Hill
The Carolina Inn, a Destination by Hyatt Hotel Hotel Chapel Hill

The Carolina Inn, a Destination by Hyatt Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 825 out of 1001 reviews
Rating 8 - Good. 126 out of 1001 reviews
Rating 6 - Okay. 34 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 7 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Stayed 1 night in Jan 2026

10/10 Excellent

Ashley

Awesomr
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris, Clayton

Stayed 1 night in Jan 2026

10/10 Excellent

Ann Leigh

Stayed 2 nights in Dec 2025

10/10 Excellent

Misty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

aakash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice location
Stayed 1 night in Dec 2025

10/10 Excellent

James, Pittsboro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the hotel during the holiday season - reception - room - restaurant - etc. is always outstanding - third holiday seasonal visit since 2023 as for Expedia ... had an issue that they "passed" to the Inn who became responsible to resolve when Expedia was the customer service point of contact - very unprofessional of Expedia ... a surprise to me after many years as an Expedia customer
Stayed 1 night in Dec 2025

8/10 Good

Maxine

Stayed 5 nights in Dec 2025

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful, elegant boutique hotel inside and out. Nice, inviting lobby, beautifully decorated for the holidays. Nice, spacious rooms. Great bar. On UNC campus. Go Heels!
Stayed 2 nights in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

6/10 Okay

Edward

Travelled with group
Liked: Cleanliness
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph, Holly Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed for a special event and was pleased at the quality of accomodations and helpful staff. Service in the restaurant was less than perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Bill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was first rate!
Stayed 1 night in Dec 2025

8/10 Good

Lee

Stayed 1 night in Dec 2025

10/10 Excellent

Leca

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Dec 2025

10/10 Excellent

Sonya

Stayed 2 nights in Dec 2025

6/10 Okay

Jennifer, Burlington

Stayed 1 night in Dec 2025

6/10 Okay

Ryan

Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Stayed 1 night in Dec 2025

10/10 Excellent

John, okatie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was a pleasure, i.e., front desk, bar staff (particularly the Hayleys), and the guys out front. The only drawbacks were the lack of closet space in out room (323) and getting hot food from the kitchen.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shaun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and the staff was outstanding. One of the better hotel staff that I jave experience in my travels
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities
Fantastic orher than extremely small room size, but still worth it.❤️
Stayed 1 night in Nov 2025

10/10 Excellent

Kathryn

Stayed 1 night in Oct 2025

10/10 Excellent

Anne, Boca Raton

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Well run. Great food. Big luxurious bathrooms with plenty of big towels. Old Southern charm. Comfy beds. Fluffy pillows. Good linen. Students everywhere. Chapel Hill is a great Uni town. It is my midway stop when driving from Florida to PA.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Clayton

Stayed 1 night in Jul 2025