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Best Western Crossroads Of The Bluffs

2.5 star property

Photo gallery for Best Western Crossroads Of The Bluffs

Lobby sitting area
Lobby sitting area
Indoor pool
Exterior
Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

View map
2216 27th Ave, Council Bluffs, IA, 51501
  • Place, Horseshoe Council Bluffs
    ‪16 min walk‬
  • Place, Mid-America Center
    ‪19 min walk‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪6 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(33 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Private spa tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 63 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Mini fridge

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(41 reviews)
  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Council Bluffs

When you stay at Best Western Crossroads Of The Bluffs in Council Bluffs, you'll be near the airport, within a 10-minute drive of Henry Doorly Zoo and Aquarium and Harrah's Council Bluffs Casino. .This hotel is 4.8 mi (7.7 km) from CHI Health Center Omaha and 5 mi (8.1 km) from Creighton University.

What's nearby

  • Horseshoe Council Bluffs - 16 min walk - 1.4 km
  • Mid-America Center - 19 min walk - 1.7 km
  • Ameristar Casino Hotel at Council Bluffs - 4 min drive - 3.9 km
  • Harrah's Council Bluffs Casino - 5 min drive - 5.3 km
  • Henry Doorly Zoo and Aquarium - 6 min drive - 6.4 km

Getting around

  • Omaha Station - 7 min drive
  • Eppley Field Airport (OMA) - 13 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min walk
  • ‪Sapp Bros. Travel Center - ‬4 min walk
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬4 min drive
  • ‪TravelCenters of America - ‬3 min drive

About this property

Best Western Crossroads Of The Bluffs

Hotel in Council Bluffs with free breakfast and a fitness center
Best Western Crossroads Of The Bluffs offers 107 air-conditioned accommodations with coffee/tea makers and hair dryers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 107 air-conditioned rooms featuring refrigerators and microwaves. 37-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary on-the-go breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • No lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per accommodation, per day, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 20 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

BEST WESTERN Crossroads Bluffs
BEST WESTERN Crossroads Hotel Bluffs
Best Western Crossroads Bluffs Hotel Council Bluffs
Best Western Crossroads Bluffs Hotel
Best Western Crossroads Bluffs Council Bluffs
Best Crossroads Of The Bluffs
Best Western Crossroads Of The Bluffs Hotel
Best Western Crossroads Of The Bluffs Council Bluffs
Best Western Crossroads Of The Bluffs Hotel Council Bluffs

Best Western Crossroads Of The Bluffs Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 347 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 154 out of 1000 reviews
Rating 4 - Poor. 91 out of 1000 reviews
Rating 2 - Terrible. 89 out of 1000 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Liked: Property conditions & facilities, room comfort

water temperture and AC noise

Stayed 1 night in Aug 2025

10/10 Excellent

McCall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable

Big pool area. Clean. Great price
Stayed 2 nights in Jul 2025

8/10 Good

Leonard

Stayed 2 nights in Jul 2025

6/10 Okay

Hailey

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Levi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Faith

Stayed 1 night in Jul 2025

8/10 Good

Theodore

Very
Stayed 1 night in Jul 2025

8/10 Good

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Tyler

Stayed 1 night in Jul 2025

10/10 Excellent

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk staff was great
Stayed 1 night in Jul 2025

10/10 Excellent

Vinai, hudson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and easy
Stayed 1 night in Jun 2025

10/10 Excellent

Nikki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

We checked out of our hotel early morning only to find out our baseball game was delayed a few hours, they let us go back to our room! Their pool was nice! Their breakfast spread was awesome, the lady was so nice and was always checking to see if anything needed refilled or if anyone needed help.
Stayed 1 night in Jun 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The fact that this hotel did not have an elevator would affect my decision on whether to stay in the future. Tv in room didnt work. Overall the hotel was nice but a bit dated. Breakfast was very nice.
Stayed 1 night in Jun 2025

6/10 Okay

Jacqueline, Corona

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Breakfast was good, room was old but clean. Issue with the bathroom as was difficult to start and stop the water stream. For the price can’t complain much.
Stayed 2 nights in Jun 2025

10/10 Excellent

John Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property near NE and IA
Stayed 2 nights in Jun 2025

6/10 Okay

Ivars A

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Strange design, hot air in the hallways

Large sprawling layout, indoor pool area has several room AC units dumping hot air into the pool space.. loud and very warm! Very warm in the indoor hallways .. hotter than outdoor temperature!
Stayed 1 night in Jun 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Reception was very friendly and professional. The motel is very clean, The beds are soft and the towels and sheets are very nice. Great motel for a reasonable price.
Stayed 1 night in Jun 2025

8/10 Good

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, nice breakfast, but the building needs elevator & remodeling.
Stayed 1 night in Jun 2025

4/10 Poor

Chad

Disliked: Amenities
Stayed 1 night in Jun 2025

6/10 Okay

Ralph

Travelled with partner
Liked: Cleanliness
Room did not have a working TV or phone. We had to switch rooms after unloading all our stuff. Did finally get a good room but on 2nd floor and no elevator.
Stayed 1 night in Jun 2025

10/10 Excellent

Pati

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Friendly staff. Clean and comfortable. Good breakfast.
Stayed 1 night in Jun 2025

10/10 Excellent

Kristi

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Nicole

Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, room comfort
Room was clean. Had to ask for wash clothes, and the plug ins on the night light did not work
Stayed 5 nights in Jun 2025