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Comfort Suites Omaha East-Council Bluffs

2.5 star property

Photo gallery for Comfort Suites Omaha East-Council Bluffs

Exterior
Suite, 2 Queen Beds, Non Smoking
Suite, 2 Queen Beds, Non Smoking
Business centre
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Hot tub
  • Pool
  • Laundry
  • 24/7 front desk

Explore the area

Map
1801 S 35th St, Council Bluffs, IA, 51501
  • Ameristar Casino Hotel at Council Bluffs
    ‪14 min walk‬
  • Harrah's Council Bluffs Casino
    ‪2 min drive‬
  • Henry Doorly Zoo and Aquarium
    ‪5 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking (Interior Corridor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 2 Queen Beds, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Deluxe Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Suite Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

King Suite Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Suite, 2 Queen Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Country Inn & Suites by Radisson, Council Bluffs, IA

  • Pool
  • Hot tub
  • Breakfast included
  • Parking included
4.3 out of 5, Excellent, (1008)
The price is NZ$204
for 1 room
includes taxes & fees
3 Jul - 4 Jul
Country Inn & Suites by Radisson, Council Bluffs, IA

About the area

Council Bluffs

When you stay at Comfort Suites Omaha East-Council Bluffs in Council Bluffs, you'll be near the airport, a 3-minute drive from Harrah's Council Bluffs Casino and 6 minutes from Henry Doorly Zoo and Aquarium. .This hotel is 4 mi (6.5 km) from Charles Schwab Field Omaha and 3.1 mi (5.1 km) from CHI Health Center Omaha.

What's nearby

  • Ameristar Casino Hotel at Council Bluffs - 14 min walk - 1.2 km
  • Mid-America Center - 18 min walk - 1.5 km
  • Harrah's Council Bluffs Casino - 2 min drive - 2.5 km
  • Horseshoe Council Bluffs - 3 min drive - 1.8 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 5.7 km

Getting around

  • Omaha Station - 9 min drive
  • Eppley Field Airport (OMA) - 18 min drive

Restaurants

  • ‪Sapp Bros. Travel Center - ‬3 min drive
  • ‪Casey's - ‬3 min drive
  • ‪Raising Cane's Chicken Fingers - ‬5 min drive
  • ‪Sonic Drive-In - ‬3 min drive
  • ‪Taco Bell - ‬4 min drive

About this property

Comfort Suites Omaha East-Council Bluffs

Suburban hotel with free breakfast and a 24-hour fitness center
Comfort Suites Omaha East-Council Bluffs offers 66 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include sofa beds. 50-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2024.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include separate sitting areas and microwaves, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
A complimentary buffet breakfast is served daily from 7:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 1997
  • Fireplace in lobby
  • Renovated guestrooms - March 2024
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night (maximum USD 150 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
4 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 30 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Comfort Suites Council Bluffs
Comfort Suites Hotel Council Bluffs
Comfort Hotel Council Bluffs
Comfort Suites Council Bluffs Hotel
Council Bluffs Comfort Suites
Comfort Suites Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel
Comfort Suites Omaha East-Council Bluffs Council Bluffs
Comfort Suites Omaha East-Council Bluffs Hotel Council Bluffs

Comfort Suites Omaha East-Council Bluffs Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 254 out of 1002 reviews
Rating 8 - Good. 309 out of 1002 reviews
Rating 6 - Okay. 190 out of 1002 reviews
Rating 4 - Poor. 131 out of 1002 reviews
Rating 2 - Terrible. 118 out of 1002 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Travelled with family
Nothing to add
Stayed 2 nights in Mar 2025

10/10 Excellent

Edward

Liked: Staff & service, property conditions & facilities
It was great
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Price is right

Check-in went fine. When we got to our room a couple was arguing extremely loud in the room next to ours. When I reported that to the desk clerk she offered to call and tell those guests they would need to quiet down. Seems the wall insulation isn't the best since after this we could hear the couple talking. Bed was fine. Probably being picky but pillows were too thick for my comfort. The breakfast was excellent.
Stayed 1 night in Mar 2025

4/10 Poor

Dodie

Stayed 1 night in Mar 2025

10/10 Excellent

Yadira

Stayed 2 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
I have to state the obvious, the smell of the pool and the pool area, being directly adjacent to the lobby, made the lobby smell like a moldy old gym towel. A similar smell seemed to permeate throughout all the hallways in the hotel with the exception of the actual guest room. I was thankful that I only had a single night’s stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Adreana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

elenor

Disliked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Stayed 1 night in Feb 2025

10/10 Excellent

Devin

Stayed 1 night in Dec 2024

6/10 Okay

Tory

Disliked: Property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Feb 2025

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities
The heat was poor and the rudest staff ever
Stayed 1 night in Feb 2025

6/10 Okay

Susan

Travelled with family
Liked: Staff & service, room comfort

2 night stay

Location was ok, not walkable to restaurants in cold weather. Hotel needed a little updating. Lobby and eating area were small. Room was spacious and bathroom was clean. Beds were very comfortable. Breakfast options were good. Attendant, Richard was super pleasant. The most disappointing part of our stay, pool heater was broken so pool temperature was freezing cold! We had children who could not even get in. Also, everyday, there was a very unpleasant food smell in the hallways.
Stayed 2 nights in Feb 2025

10/10 Excellent

Isaiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Eric

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was not very clean when we arrived and in need of maintenance, the door to the room would not close due to being damaged without having to lift and push hard on it. No instructions on how to get the TV to work, but the staff was nice and came up and showed us how other than that not bad for the price we paid. Hot breakfast was pretty good on Saturday but each day there were less and less items. It was like it was not restocked by Monday wasn’t much there.
Stayed 3 nights in Feb 2025

2/10 Terrible

Donna

Disliked: Property conditions & facilities

Hot tub and Pool are disgusting!!!

The room was great the pool and hot tub was horrible, indoor pool was cold no heat at all couldn't swim in it!! Hot tub hadn't been cleaned in who knows when yellow scum in the bubbles yellow bottom it had no smell of chlorine or cleaner of any sort.
Stayed 1 night in Feb 2025

8/10 Good

Michael, Del Rio

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, Quiet, Comfortable

Stayed 1 night in Feb 2025

8/10 Good

heather

Stayed 1 night in Feb 2025

6/10 Okay

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

Tavean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Mandy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I wasn't expecting much but definitely was hoping for more. The pool is not heated, couldn't have been more than 60 degrees. The hot tub had a weird film on top that stopped us from going in. The room was clean, beds decently comfy. Zero water pressure. Breakfast was mediocre, didn't eat it second day after trying it the first. Lots to do in the area, convenient location. For the price, I would chose a different place next time.
Stayed 2 nights in Jan 2025

6/10 Okay

JONAN

Travelled with family and small children, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was great,felt like she was very knowledgeable, helpful and efficient. Breakfast was good as well, normal buffet style. Gentleman in charge was helpful and friendly.Hot tub water was discolored like dirty and swimming pool does not appear to have a heater as it's very icy (literally like stepping in an early spring lake cold). The pool and hot tub were what had led me to pick this motel to start with. I think what I really disliked and was extremely upset over was my check out. Clerk was very friendly on check out and I was surprised when handed my receipt upon leaving my keys at the desk.I couldn't read it as I didn't have my reading glasses on as I didn't expect a receipt from them. I thought it would be billed thru Travelocity. After I got to my car and on the road I looked at the receipt which was only for my dogs stay. I looked at my Travelocity from my email which I found out that the bill would come directly from the motel instead. I decided to then go to look at my bank statements and discovered the normal $100 extra which is added to bill for incidentals that is then returned after stay is done. The real surprise was that bank statement showed 4 seperate extra charges of $100 each billed to me as well. I called right away and talked to clerk who said it would be removed. I really hope that's correct as I'm not used to a total of an extra $500 being taken from my account. In this case I'm not sure if it's worth a second visit.
Stayed 1 night in Jan 2025