SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

3.0 star property

Photo gallery for SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

Property amenity
Lobby lounge
Free daily continental breakfast
Reception
BBQ/picnic Area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View map
3216 Plaza View Dr, Council Bluffs, IA, 51501
  • Mid-America Center
    ‪5 min walk‬
  • Horseshoe Council Bluffs
    ‪6 min walk‬
  • Henry Doorly Zoo and Aquarium
    ‪5 min drive‬
  • Omaha, NE (OMA-Eppley Field)
    ‪13 min drive‬

Room options

Studio, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(49 reviews)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Studio, 2 Double Beds

9.0 out of 10
Wonderful
(57 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Council Bluffs

With a stay at SpringHill Suites by Marriott Omaha East/Council Bluffs, IA in Council Bluffs, you'll be a 5-minute drive from Harrah's Council Bluffs Casino and 8 minutes from Henry Doorly Zoo and Aquarium. .This hotel is 3.9 mi (6.2 km) from CHI Health Center Omaha and 4.1 mi (6.6 km) from Creighton University.

What's nearby

  • Mid-America Center - 5 min walk - 0.4 km
  • Horseshoe Council Bluffs - 6 min walk - 0.6 km
  • Ameristar Casino Hotel at Council Bluffs - 3 min drive - 2.5 km
  • Harrah's Council Bluffs Casino - 4 min drive - 3.9 km
  • Henry Doorly Zoo and Aquarium - 5 min drive - 5.0 km

Getting around

  • Omaha Station - 13 min drive
  • Eppley Field Airport (OMA) - 20 min drive

Restaurants

  • ‪Pilot Travel Centers - ‬3 min drive
  • ‪Sapp Bros. Travel Center - ‬2 min drive
  • ‪Culver's - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Arby's - ‬3 min drive

About this property

SpringHill Suites by Marriott Omaha East/Council Bluffs, IA

Hotel in Council Bluffs with free breakfast and a 24-hour fitness center
SpringHill Suites by Marriott Omaha East/Council Bluffs, IA offers 151 accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature down comforters. 32-inch LCD televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Council Bluffs hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Stay in one of 151 guestrooms featuring LCD televisions. Your pillowtop bed comes with down comforters. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a picnic area, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of SpringHill Suites by Marriott Omaha East/Council Bluffs, IA. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar near toilet (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Portable bathtub seat
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2007
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from September 2 2025 to September 4 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Council Bluffs
Springhill Suites Council Bluffs
Springhill Suites Marriott Council Bluffs
SpringHill Suites Marriott Omaha East/Council Bluffs IA Hotel
SpringHill Suites Marriott Omaha East/Council Bluffs IA

Reviews

SpringHill Suites by Marriott Omaha East/Council Bluffs, IA Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 584 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 88 out of 1006 reviews
Rating 4 - Poor. 48 out of 1006 reviews
Rating 2 - Terrible. 21 out of 1006 reviews

Reviews

10/10 Excellent

Michael

Stayed 2 nights in Jun 2025

10/10 Excellent

Edward

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice comfortable stay. Staff at the front desk and at breakfast were lovely. Hotel was very clean and I had no issues at all.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic check in, good breakfast
Stayed 1 night in May 2025

2/10 Terrible

Alison

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for 3 nights. On night 1 we get down to the pool/hot tub after hours of driving and need to relax. Unfortunately the hot tub was filled. There were kids playing in the pool, but there were these young adults in the hot tub vaping and drinking despite the signs. I report it to the front desk, because of the children present and she goes, “I am so sorry, those are MY kids and I will tell them to stop.” And then proceeds to close the entire pool. She was there every night following and gave us the worst service ever, including dirty looks every time she saw us. To top it off they were low staffed all weekend and the staff was visibly overwhelmed. The housekeepers did not do their job, at all. We were supposed to have plates, etc. in our suite, there were none. The 2 glasses they did have were dirty when we arrived. We left them out, obvious they need to be changed and they never once were touched or replaced. The signs say to leave towels on the floor of the bathroom to be replaced, we did and housekeeping picked the towels up and put them on the back of the toilet and left them. The breakfast was disappointing. They ran out of things constantly, like pancakes, waffles, milk, bagels, English muffins, jelly, butter, cream cheese and syrup. The OJ tasted like water, and the scrambled eggs were extremely runny. The pool and hot tub themselves were way too small for the sized hotel, and not in the greatest shape. Peeling paint, unfinished tiles, etc.
Dirty looking water
Stayed 3 nights in May 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A place to lay your head.

The bed was comfortable. And the suite was a decent size. However, the fridge had an 8 hour cold timer… only chilled items, not cold and shut off after 8 hours had to keep pushing the cold button. Shower was small, outdated and the water pressure sucked no matter the time of day. Breakfast was also subpar.
Stayed 3 nights in May 2025

10/10 Excellent

Cassie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean and spacious rooms, comfortably accommodating multiple adults and children. Staff was efficient and very welcoming, and helped us with whatever we needed.
Stayed 1 night in May 2025

4/10 Poor

Gina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Wait until construction is over

Under construction, loud and humid
Stayed 1 night in May 2025

2/10 Terrible

Tammy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation bumped at the last minute

My reservation was "walked" the day before I was set to travel. The Hotel overbooked and apparently because I used a discounted service (Hotels.com), I was kicked out of my reservation. They offered a different Hotel but it did not meet the criteria that I wanted so I had to scramble to find a different Hotel. Very unprofessional. I booked my room 5 months in advance. The most recent bookings should have been the ones to go. Not even sure how this can happen. Will be more wary about using Hotels.com in the future. Definitely miscommunication between the two.
Stayed 3 nights in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Timothy, Beaverton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy property near Mid America facilities. I used it for traveling to downtown Omaha which was about 10 min drive. Stayed at this property multiple times.
Stayed 1 night in May 2025

8/10 Good

Cherisse

Travelled with family and small children
Liked: Cleanliness, staff & service
Convenient to get to the zoo
Stayed 2 nights in Apr 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very accommodating.
Stayed 1 night in May 2025

10/10 Excellent

Susanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly check in
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was convenient and quiet. Room had good essentials. As well as being located in a great area.
Stayed 1 night in Apr 2025

10/10 Excellent

Dale

Stayed 2 nights in Mar 2025

10/10 Excellent

Arlyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
wonderful, very relaxing, comfortable bed, great staff, great breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acces to Mid American Arena
Stayed 2 nights in Mar 2025

8/10 Good

Natasha

Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Lacy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

The hotel was in a good location, easy to stop for a larger road trip or if in the area for an event. Clean large rooms and comfortable, my only issue was that someone’s car alarm went off on the hour all night long and it was parked right up front by all the rooms. While this isn’t something the hotel could have fixed I would suggest they take down vehicle info at check in to be able to follow up on these issues. MANY people did not get sleep making it a rough morning and they could have found the owners and asked them to move the vehicle away from the building.
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with group
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Tyler

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025