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Western Inn

2.5 star property

Photo gallery for Western Inn

Lobby
Hallway
Standard Room, 1 King Bed
Front of property
Indoor pool

Reviews

6.2 out of 10

Popular amenities

  • Breakfast included
  • Pool
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

View map
1842 Madison Ave., Council Bluffs, IA, 51503
  • Place, Iowa Western Community College
    ‪3 min drive‬
  • Place, Horseshoe Council Bluffs
    ‪5 min drive‬
  • Place, Henry Doorly Zoo and Aquarium
    ‪9 min drive‬
  • Airport, Omaha, NE (OMA-Eppley Field)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
AmericInn by Wyndham Council Bluffs
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.3 out of 5, 970 reviews
The price is NZ$131
includes taxes & fees
8 Nov - 9 Nov
AmericInn by Wyndham Council Bluffs

About the area

Council Bluffs

When you stay at Western Inn in Council Bluffs, you'll be in the suburbs, within a 10-minute drive of Henry Doorly Zoo and Aquarium and Harrah's Council Bluffs Casino. .This hotel is 8 mi (12.9 km) from CHI Health Center Omaha and 8.3 mi (13.3 km) from Creighton University.

What's nearby

  • Iowa Western Community College - 3 min drive - 4.2 km
  • Horseshoe Council Bluffs - 5 min drive - 7.4 km
  • Mid-America Center - 5 min drive - 7.8 km
  • Lake Manawa State Park - 7 min drive - 7.8 km
  • Henry Doorly Zoo and Aquarium - 9 min drive - 12.3 km

Getting around

  • Omaha Station - 10 min drive
  • Eppley Field Airport (OMA) - 17 min drive

Restaurants

  • ‪Casey's - ‬6 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Casey's General Store - ‬3 min drive
  • ‪Casey's - ‬4 min drive
  • ‪Casey's - ‬6 min walk

About this property

Western Inn

Suburban hotel with free breakfast and a 24-hour front desk
Western Inn offers 51 accommodations with hair dryers and complimentary toiletries. Televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 51 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and a television in a common area.
A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Low-height counter and sink
  • No lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 1:30 AM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Western Council Bluffs
Western Inn Council Bluffs
Western Inn
Western Inn Hotel
Western Inn Council Bluffs
Western Inn Hotel Council Bluffs

Western Inn Reviews

Reviews

6.2
Rating 10 - Excellent. 199 out of 1014 reviews
Rating 8 - Good. 243 out of 1014 reviews
Rating 6 - Okay. 176 out of 1014 reviews
Rating 4 - Poor. 175 out of 1014 reviews
Rating 2 - Terrible. 221 out of 1014 reviews

6.0/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Carl

Always room for improvement!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities
Staff was very polite nice and accommodating.
Stayed 1 night in Jul 2025

10/10 Excellent

Jamea

Liked: Cleanliness, staff & service, property conditions & facilities
Like everything about it the people the rooms everything was great
Stayed 1 night in Jul 2025

2/10 Terrible

Jake

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Property didn't look like the pictures posted. Got there and the first room was stained and dirty. Toilet wouldn't flush. Got moved to their "best room" .. once in the room there were holes in the bathroom doors, window glass was falling out of the opening to the outside of the property. Bed sheets were stained as well as the chairs in the room for sitting. Strong urine odor in bathrooms of both rooms. Receptionist was nice and understood the concern. He mentioned he has told the owner about these issues before and they do not care or make any changes. Receptionist was honest and tried to help as much as he could. Property owner is to blame for how this all was. Other guest were trying to also leave due to the same issues. Place should be shut down.
Stayed 2 nights in Jul 2025

4/10 Poor

DUSTIE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Julie

Stayed 3 nights in Jul 2025

6/10 Okay

Amy M

Travelled with family
Liked: Cleanliness, staff & service

OK describes this place well.

We had 2 rooms. One had great AC. The other could not get cool. The beds are not comfortable. There’s a train that sounded like it was going to come through the hotel.
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go anywhere but here

Horrible
Stayed 1 night in Jul 2025

8/10 Good

Matthew

Business traveller
Nice stay. Decent no frills room. The first room they gave me smelled pretty horrible so I requested a new room. The second room was much better.
Stayed 1 night in Jul 2025

4/10 Poor

Samantha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Entering the building it was misty smelling. No clerk. We had to ring a bell still. Nothing so then had to call. The place was dirty. We didn’t even eat there for breakfast. One of the reasons we stayed there was for the pool and the kids didn’t even wanna swim in it because there was bugs in it and there was underwear on the counter in the boys bathroom and the toilets were disgusting. If anything I would like my money back, but I don’t think that’s gonna happen.
Stayed 1 night in Jul 2025

6/10 Okay

Kevin

Stayed 2 nights in Jun 2025

8/10 Good

Janette

Stayed 3 nights in Jul 2025

6/10 Okay

Michelle

Travelled with family

Meh at best

Very hard bed and pillow. Beer cans all over pool area, dirty underwear in me d locker room. Breakfast was poor quality, world's worst coffee
Stayed 1 night in Jul 2025

2/10 Terrible

Cecilio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Awful stale smell.
Stayed 1 night in Jun 2025

8/10 Good

Luca

Liked: Cleanliness
As cheap hotels go, it was solid. Got a room for the college world series. Beds were comfy, shower was hot, room was clean. My only complaint is that the rooms were very very hot even with the AC on full blast the whole time.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here often. Staff is polite and respectful. Affordable and convenient. -Paul
Stayed 1 night in Jun 2025

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Staff great Run Down

The bed was ok the AC worked after they changed my room but there where holes in walls wires showing everywhere it was dirty from the entering banister on the stair way was painted white but was black from dirty hands no elevator , the tub would not drain when I showered I was stand in water above my ankles ! The staff was friendly the coffee was good !
Stayed 1 night in Jun 2025

4/10 Poor

Pete

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is in poor condition! The first room we were put in the air conditioner blew out hot air and the shelf was falling off the wall. We ere moved and that was better. The parking are is very poor and the breakfast was bad, we grabbed a banana and it was bruised and rotten. We definitely would not stay there again
Stayed 1 night in Jun 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
The host was on his phone for check out and didn't even look at us. The air conditioner did not work properly, the faucet dripped, and
Stayed 1 night in Jun 2025

10/10 Excellent

Mohamed

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great clean & unbeatable price
Stayed 1 night in May 2025

6/10 Okay

Justin

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Ok stay

This is a cheaper hotel. Ice machine was good. Breakfast wasnt great. Entryway was pretry dirty. Pillows were not good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Victor

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff they either have it or they don't but will make sure your needs are met Ours were
Stayed 1 night in Jun 2025

6/10 Okay

Eric

Travelled with family

Check-in was a disaster

I called ahead at 9 pm to tell them we would be in early in the morning. When we showed up at 5 am they would not let me check in. Had to wait til 9 am so we could check in.
Stayed 2 nights in Jun 2025

2/10 Terrible

Donna

Travelled with family
Disliked: Property conditions & facilities
Rooms were very hot fist room I got the window was broken where it doesn’t close A.C were broken Could use more varieties for breakfast Not worth the price to stay Stayed here cause baby was cranky and need to stop driving for the day
Stayed 1 night in Jun 2025

2/10 Terrible

DORIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Air did not work. The room was literally 80+ degrees. Carpet was atrocious & I would not walk on the floors without shoes. Holes in the bathroom walls where towel rack used to hang and the holes were plugged with what looked like toilet paper. Worst room I have experienced.
Stayed 1 night in Jun 2025