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Holiday Inn Express & Suites Crossville by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Crossville by IHG

Exterior
Exterior
Free daily buffet breakfast
Premium bedding, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View map
560 Peavine Rd, Crossville, TN, 38571
  • Place, Stonehaus Winery
    ‪3 min drive‬
  • Place, Cumberland Mountain State Park
    ‪12 min drive‬
  • Place, Cumberland County Playhouse
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

9.6 out of 10
Exceptional
(5 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed (Walk In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Suite, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room (Specialty)

Premium bedding, in-room safe, desk, blackout curtains

Room (Specialty)

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room

Premium bedding, in-room safe, desk, blackout curtains

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, desk, blackout curtains

Suite, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • 34 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Crossville

Located in Crossville, Holiday Inn Express & Suites Crossville by IHG is a 3-minute drive from Stonehaus Winery and 6 minutes from Palace Theater. .This hotel is 3.2 mi (5.1 km) from Cumberland Medical Center and 3.7 mi (6 km) from Deer Creek Golf Club.

What's nearby

  • Stonehaus Winery - 3 min drive - 5.2 km
  • Deer Creek Golf Club - 5 min drive - 6.9 km
  • Cumberland Medical Center - 7 min drive - 5.4 km
  • Cumberland Mountain State Park - 12 min drive - 13.2 km
  • Cumberland County Playhouse - 12 min drive - 13.2 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Flying Pig BBQ & Catering - ‬4 min drive
  • ‪Cancun Mexican Restaurant - ‬9 min walk
  • ‪The Cabin - ‬2 min drive

About this property

Holiday Inn Express & Suites Crossville by IHG

Hotel in Crossville with free breakfast and a 24-hour fitness center
Holiday Inn Express & Suites Crossville by IHG offers 67 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 67 guestrooms featuring refrigerators and microwaves. LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1999
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from October 11 2025 to February 28 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Crossville
Holiday Inn Express Hotel Crossville
Holiday Inn Express Crossville Hotel

Reviews

Holiday Inn Express & Suites Crossville by IHG Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 511 out of 787 reviews
Rating 8 - Good. 177 out of 787 reviews
Rating 6 - Okay. 63 out of 787 reviews
Rating 4 - Poor. 26 out of 787 reviews
Rating 2 - Terrible. 10 out of 787 reviews

Reviews

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
I had 2 very different experiences with the staff, the one at Check-in was okay but after checking in, I went to get a key and I was having trouble walking because I was in pain (back) there was a line of guests checking in. After he was done, he could’ve just walked to bring me the key but he saw me in pain VERY slowly walking towards the desk to get the key. He could’ve just come and give it to me
Stayed 1 night in Jul 2025

10/10 Excellent

Scott

Liked: Amenities
Great service
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Only had maid service one day. Had to get own towels after that.
Stayed 3 nights in Jul 2025

10/10 Excellent

Tanya

Travelled with family and small children
Liked: Cleanliness, staff & service
We stayed there a week everything was great friendly staff and our cleaning lady I think her name is Brandy was wonderful. The only complaint is the beds are to high for short people lol but everything else was great
Stayed 6 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Arnold

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Billy

Business traveller, Travelled with group
Property is not maintained. The worst HOLIDAY INN EXPRESS I’ve seen. The mixing valve on the shower did not work. Water was either HOT or COLD, could not adjust the temp. Staff sneaking around the cameras to vape. Just not a good experience compared to what I’m accustomed with at HOLIDAY INN EXPRESS!
Stayed 1 night in Jul 2025

10/10 Excellent

LISA, Ocoee

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
One of the beds sheets were not clean however they came immediately with new sheets and cleaned room next day.
Stayed 3 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 1 night in Jun 2025

8/10 Good

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Tudor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Adale

Liked: Cleanliness, property conditions & facilities
It was great except I don't like that it is not pet friendly. Everything else is great .
Stayed 2 nights in Jul 2025

10/10 Excellent

Fernando, Canton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A one
Stayed 1 night in Jul 2025

8/10 Good

James

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great spot

Clean and comfortable, great location
Stayed 1 night in Apr 2025

6/10 Okay

Olivia

Travelled with family
just ok. nothing majorly special. needs updated. beds were comfy! staff was very friendly. fine for the price
Stayed 2 nights in Jun 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Clean rooms. Quiet. Breakfast not quite as good as other Holiday inns. Little shallow on offerings.
Stayed 1 night in Jun 2025

10/10 Excellent

Joan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was nice
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Stayed 1 night in Jun 2025

10/10 Excellent

Darwin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Deb

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

10/10 Excellent

LISA

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable
Stayed 1 night in Jun 2025