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Quality Inn Crossville Near Cumberland Mountain State Park

2.5 star property

Photo gallery for Quality Inn Crossville Near Cumberland Mountain State Park

Lobby sitting area
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Lobby
Premium bedding, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
4035 Highway 127 N, Crossville, TN, 38571-7430
  • Place, Deer Creek Golf Club
    ‪3 min drive‬
  • Place, Cumberland County Playhouse
    ‪9 min drive‬
  • Place, Cumberland Mountain State Park
    ‪16 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(37 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Crossville

A stay at Quality Inn Crossville Near Cumberland Mountain State Park places you in the heart of Crossville, within a 5-minute drive of Stonehaus Winery and Woodmere Mall Shopping Center. .This hotel is 3.9 mi (6.3 km) from Deer Creek Golf Club and 4.1 mi (6.7 km) from Palace Theater.

What's nearby

  • Stonehaus Winery - 3 min drive - 4.8 km
  • Deer Creek Golf Club - 3 min drive - 4.1 km
  • Cumberland Medical Center - 8 min drive - 8.3 km
  • Cumberland County Playhouse - 9 min drive - 8.2 km
  • Cumberland Mountain State Park - 16 min drive - 17.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Chick-fil-A - ‬13 min walk
  • ‪SONIC Drive In - ‬4 min drive
  • ‪Ah Mah & Son Asian Eatery - ‬5 min drive

About this property

Quality Inn Crossville Near Cumberland Mountain State Park

Suburban hotel with free breakfast and a fitness center
Quality Inn Crossville Near Cumberland Mountain State Park offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 03
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Crossville
Quality Inn Crossville
Quality Inn
Quality Inn Crossville Near Cumberland Mountain State Park Hotel

Quality Inn Crossville Near Cumberland Mountain State Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 352 out of 780 reviews
Rating 8 - Good. 241 out of 780 reviews
Rating 6 - Okay. 108 out of 780 reviews
Rating 4 - Poor. 46 out of 780 reviews
Rating 2 - Terrible. 33 out of 780 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jodi

Travelled with family
Disliked: Property conditions & facilities
Property is run down, can tell they are trying to fix it up. Beds are awful old bricks they are like sleeping on the ground.
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Staff & service
Beds are comfortable. AC works well and the staff is nice. Maintenance is fairly good
Stayed 1 night in Aug 2025

10/10 Excellent

Travis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying here, and we will be back
Stayed 1 night in Aug 2025

6/10 Okay

Adeeti, Eagle River

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room fridge was filthy with left over drinks in place. Pet area waa disgusting, full of empty liquor bottles and trash.
Stayed 2 nights in Jul 2025

6/10 Okay

Robert, Jamestown

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
All in all not a bad property in general. Most everything was good until we noticed that the room carpeting was so filthy it turned our feet black. Disgusting! Wife mentioned this to person at front desk ,. She responded that they were aware and were getting new carpet.
Stayed 1 night in Jul 2025

4/10 Poor

Jessie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Our room wasn’t clean properly when we checked in. The floor had dirt on it. Bathroom was not clean. The ceiling in the bathroom had mold stains on the it, The room smelt like smoke.
Stayed 2 nights in Jul 2025

6/10 Okay

Julene

Liked: Cleanliness, property conditions & facilities
We had a handicap room but to get to breakfast we would have had to go down stairs or outside in the rain. No elevator so no breakfast
Stayed 1 night in Jun 2025

6/10 Okay

Wanda

Travelled with family
Disliked: Amenities, property conditions & facilities
I would say this motel is slightly below average for the area. We have stayed in several motels here and this one wasn’t as clean or well maintained as others.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Stayed 1 night in Jul 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Randy

Travelled with family
Strong unpleasant mothball odor in building/room…gnats we’re flying around in room
Stayed 1 night in Jul 2025

2/10 Terrible

Joy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would give it 0 stars if I could. I checked in and then checked out 30 minutes later because the place had cockroaches, half the amenities weren't even available, and the front desk was extremely rude. Unfortunately for me I booked through Expedia and they denied my refund request even though they didn't provide the services that were requested and I didn't even stay the night. Front desk personnel Cbanks was incredibly rude and clearly management is a joke. I'll never stay at another Quality Inn and I'll never use Expedia ever again.
Stayed 1 night in Jul 2025

6/10 Okay

John

Travelled with family
Disliked: Cleanliness

Smelly

Smelled pretty rough.
Stayed 1 night in Jul 2025

6/10 Okay

Angelina

Liked: Cleanliness, staff & service
This place was overall pretty nice the AC worked great
Stayed 1 night in Jul 2025

6/10 Okay

Andrew

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Not Fantastic

This place is just kind of shoddily put together. Isn't really clean but isn't dirty either. Beds are like boards. Highlight for sure was the breakfast and the lady operating it. Young lady checking us out was also friendly and efficient. I'd come back for an overnight. Wouldn't be thrilled having to stay longer than a night or two.
Stayed 1 night in Jul 2025

2/10 Terrible

HARRY

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean building. Good breakfast and literally by the interstate. Quite too.
Stayed 1 night in Jul 2025

8/10 Good

Richard

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Only problem we had was, we tried to check in early. Had to wait till ALL roots were cleaned. Had to wait till check in time. The problem is Eastern time and Central time.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
It smelled really clean. No weird odors! It was an older building, but kept up well. Location could be better, it seems their dealing with homeless living nearby. The property was secure though.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable and clean...employee lady doing breakfast was friendly hard worker :)
Stayed 4 nights in Jul 2025

8/10 Good

Rose

Liked: Cleanliness, amenities, property conditions & facilities
It was a great stay. The room was clean and spacious. The staff were nice and professional.Enjoyed swimming in the pool and the hot breakfast every morning was delicious.
Stayed 3 nights in Jul 2025

8/10 Good

Hung

Stayed 1 night in Jul 2025

6/10 Okay

Jamie

Travelled with family
Liked: Staff & service, room comfort

Tech Issues & Smelly

This is our 4th stay at this hotel & unfortunately the worst experience (other 3 times were great). Got there at 3 but the front desk was having issues determining which rooms were ready. Finally checked into the room & everything seemed great at first you can tel they’re trying to remodel but some of the furnishing were SUPER old. Went swimming immediately as I got there but noticed the only way downstairs was by stairs, which isn’t great for my elderly mother who travels with me. The pool seemed to need cleaning & people were at it smoking weed (hotel smelled like it most of the time I was there). Get back to the room & an hour later I get summoned to the front desk bc their system apparently checked me & other guests out so I had to re-check in. Apparently they were having issues giving keys to rooms that already had people staying in them. Get that taken care of, go to bed & head out the next morning only to come back later to our keys not working. Got those fixed. It was the 4th so guests were lighting up fireworks right outside our room (woke us up from a dead sleep at 11:30pm). I would probably stay again as I assume most of the poor experience was due to undertrained staff & tech glitches, & bc it’s very accessible. I just hope things are much better next time.
Stayed 2 nights in Jul 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Jun 2025

10/10 Excellent

Salem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025