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Quality Inn Crossville Near Cumberland Mountain State Park

2.5 star property

Photo gallery for Quality Inn Crossville Near Cumberland Mountain State Park

Lobby sitting area
Lobby
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Lobby
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4035 Highway 127 N, Crossville, TN, 38571-7430
  • Place, Stonehaus Winery
    ‪2 min drive‬
  • Place, Deer Creek Golf Club
    ‪3 min drive‬
  • Place, Woodmere Mall Shopping Center
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(45 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About the area

Crossville

A stay at Quality Inn Crossville Near Cumberland Mountain State Park places you in the heart of Crossville, within a 5-minute drive of Stonehaus Winery and Woodmere Mall Shopping Center. .This hotel is 3.9 mi (6.3 km) from Deer Creek Golf Club and 4.2 mi (6.7 km) from Palace Theater.

What's nearby

  • Stonehaus Winery - 2 min drive - 4.8 km
  • Deer Creek Golf Club - 3 min drive - 4.1 km
  • Woodmere Mall Shopping Center - 4 min drive - 5.2 km
  • Palace Theater - 6 min drive - 9.2 km
  • Cumberland Medical Center - 6 min drive - 9.6 km

Getting around

  • McGhee Tyson Airport (TYS) - 73 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Chick-fil-A - ‬14 min walk
  • ‪SONIC Drive In - ‬5 min drive
  • ‪Dunkin' - ‬6 min walk

About this property

Quality Inn Crossville Near Cumberland Mountain State Park

Suburban hotel with a seasonal outdoor pool and free breakfast
Quality Inn Crossville Near Cumberland Mountain State Park offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 03
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Crossville
Quality Inn Crossville
Quality Inn
Quality Inn Crossville Near Cumberland Mountain State Park Hotel

Quality Inn Crossville Near Cumberland Mountain State Park Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 830 reviews
Rating 8 - Good. 251 out of 830 reviews
Rating 6 - Okay. 111 out of 830 reviews
Rating 4 - Poor. 46 out of 830 reviews
Rating 2 - Terrible. 35 out of 830 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Teja Kiran Kumar

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms were not well maintained and rest rooms were terrible. Wouldn’t recommend on any day
Stayed 1 night in Oct 2025

8/10 Good

Harry

Business traveller
Liked: Cleanliness
It was fine.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities
Very fast check-in, clean room, & very quiet!
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Stayed 1 night in Oct 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2025

2/10 Terrible

Stacie

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
They use lavender cleaning supplies and don’t offer other rooms that is not cleaned without lavender I am allergic to lavender and had to spray down the room with my own stuff
Stayed 1 night in Oct 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, GREAT breakfast!
Stayed 1 night in Oct 2025

2/10 Terrible

Jeff

Stayed 1 night in Oct 2025

8/10 Good

Shawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed there a dozen plus times always clean and good breakfast. Did have an issue this time tho. Somehow my stay was booked an extra day that wasnt supposed to be and i asjed to be reimbursed for only the 1 night that we didnt stay as we were already heading to another hotel in another location. They refused even when i contacted my 3rd party hotels.com the hotel still refused to return the 1 unused night stay. I will be back in that area many more rimes iver the next 2 years. I am dissapointed about the mixup and their unwillingness to work with me on it so i may check other hotels in the future
Stayed 4 nights in Oct 2025

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location for my work
Stayed 4 nights in Oct 2025

8/10 Good

Shienna

Stayed 2 nights in Oct 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Belinda and Ed

Stayed 3 nights in Oct 2025

6/10 Okay

Terra

Liked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needed a room for the night, and was an overall great night! No complaints with the hotel!
Stayed 1 night in Oct 2025

10/10 Excellent

Jim

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Sep 2025

10/10 Excellent

Phyllis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price. Friendly staff. Clean and comfortable.
Stayed 1 night in Oct 2025

8/10 Good

Curtis

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

mike

Stayed 1 night in Oct 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The odor from the outside mold smell, to the overpowering perfumy hall, to the stale and over scented room was intolerable. The door to the toom had to be forced shut. Carpets were filthy. There were black curly hairs on pillows and sheets. Dirty, dirty, dirty
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Stayed 1 night in Sep 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
It was an old hotel that had been redone. They were still in the process of renovating, but our room was mostly done. The bed and bedding was very comfortable!
Stayed 1 night in Sep 2025

4/10 Poor

Donald

Stayed 1 night in Aug 2025