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Quality Inn Crossville Near Cumberland Mountain State Park

2.5 star property

Photo gallery for Quality Inn Crossville Near Cumberland Mountain State Park

Exterior
Premium bedding, desk, laptop workspace, blackout curtains
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, pool umbrellas
Lobby sitting area
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Housekeeping
  • Laundry

Explore the area

View map
4035 Highway 127 N, Crossville, TN, 38571-7430
  • Deer Creek Golf Club
    ‪3 min drive‬
  • Cumberland County Playhouse
    ‪9 min drive‬
  • Cumberland Mountain State Park
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Executive Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(44 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Crossville

A stay at Quality Inn Crossville Near Cumberland Mountain State Park places you in the heart of Crossville, within a 5-minute drive of Stonehaus Winery and Woodmere Mall Shopping Center. .This hotel is 3.9 mi (6.3 km) from Deer Creek Golf Club and 4.1 mi (6.7 km) from Palace Theater.

What's nearby

  • Stonehaus Winery - 3 min drive - 4.8 km
  • Deer Creek Golf Club - 3 min drive - 4.1 km
  • Cumberland Medical Center - 8 min drive - 8.3 km
  • Cumberland County Playhouse - 9 min drive - 8.2 km
  • Cumberland Mountain State Park - 16 min drive - 17.9 km

Getting around

  • McGhee Tyson Airport (TYS) - 69 min drive

Restaurants

  • McDonald's
  • ‪Burger King - ‬5 min drive
  • ‪Chick-fil-A - ‬13 min walk
  • ‪SONIC Drive In - ‬4 min drive
  • ‪Ah Mah & Son Asian Eatery - ‬5 min drive

About this property

Quality Inn Crossville Near Cumberland Mountain State Park

Suburban hotel with free breakfast and a fitness center
Quality Inn Crossville Near Cumberland Mountain State Park offers 65 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 37-inch flat-screen televisions come with premium cable channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary buffet breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 5 to May 27:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 30 mi (48 km) of the property will not be allowed to check in
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to September 03
Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Crossville
Quality Inn Crossville
Quality Inn
Quality Inn Crossville Near Cumberland Mountain State Park Hotel

Reviews

Quality Inn Crossville Near Cumberland Mountain State Park Reviews

8.2

Very good

8.4/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 343 out of 757 reviews
Rating 8 - Good. 232 out of 757 reviews
Rating 6 - Okay. 106 out of 757 reviews
Rating 4 - Poor. 45 out of 757 reviews
Rating 2 - Terrible. 31 out of 757 reviews

Reviews

2/10 Terrible

Teri

Travelled with family and small children
When arrived the guy at the front desk said he didnt see my reservation. I was able to get a room but the room i was given was occupied! I walked in with my kids to see someone was already in that room. I went to the desk and told them they assigned me a room that was occupied. So i was given another room that was ALSO occupied. Made me feel very uncomfortable knowing that someone could swap and get into my room like i done with the other 2.
Stayed 1 night in Jun 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid Choice

Exactly what you want out of a hotel. Clean. Quiet. Lots of parking. Zero complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Dora

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

4/10 Poor

Cynthia, dudley

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Unfortunately there were roaches in the room and the waffles were sour
Stayed 1 night in Jun 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, room comfort
Overall adequate. Breakfast was good, friendly check in, comfy bed. Enjoyed the pool. Terribly small bathroom, half finished repairs in bathroom. Noisy air conditioning & room had a muggy, damp smell.
Stayed 2 nights in Jun 2025

10/10 Excellent

Laura

Stayed 5 nights in Jun 2025

6/10 Okay

Charlotte

Travelled with family
Liked: Cleanliness
The room was very humid. We tried different settings on the AC and it continued to feel sticky & stuffy in the room. The entrance into the back building (where we stayed) was very confusing and it needed some grounds maintenance around it.
Stayed 1 night in Jun 2025

10/10 Excellent

Bruno

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Stayed 2 nights in Jun 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was just overnight, it fit our needs. It’s was clean and that’s what I look for
Stayed 1 night in May 2025

6/10 Okay

KENDRA

Travelled with family
Disliked: Cleanliness, property conditions & facilities
We checked into our 2 Queen bed room. Moments after we entered the room, we found a roach crawling in our bathroom. We figured it was just a one off. Unfortunately, hours later as we’re getting ready for bed, one is crawling from under the mattress onto the bed. We called the front desk who did switch us to another room; however, they didn’t seem phased by me reporting the room had roaches. There was no apology for the experience, just them simply telling us they only had 1 more room available that was a King bed. This resulted in my husband, kids and I having to sleep in one bed. The room did have a pull out couch, but no one felt comfortable sleeping in it.
Stayed 2 nights in Jun 2025

2/10 Terrible

Chantelle

Was very dirty
Stayed 1 night in May 2025

8/10 Good

STEVEN

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

10/10 Excellent

Rosalie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Stanley

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Nathaniel

Stayed 1 night in May 2025

6/10 Okay

Sandra

Stayed 4 nights in May 2025

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff. The lady that ran the breakfast was always cleaning and working so hard each morning. I arrived around 2am after flight delay front desk clerk was excellent
Stayed 1 night in May 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort
Front desk gentleman very nice and accommodating
Stayed 1 night in May 2025

10/10 Excellent

Leon

Stayed 1 night in May 2025

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Silvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Right on the highway. Road noise can be heard.
Stayed 1 night in May 2025

10/10 Excellent

Donald

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve been staying here for several years. Staff is helpful and friendly! Rooms are always clean! Will continue to stay here at this property, but I’ll never use Expedia AGAIN NEVER! EXPEDIA HAS THE WORST CUSTOMER SERVICE EVER!
Stayed 1 night in May 2025