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PaddleTail Waterfront Lodge, Trademark Collection by Wyndham

2.5 star property

Photo gallery for PaddleTail Waterfront Lodge, Trademark Collection by Wyndham

Exterior
Outdoor pool, pool umbrellas, pool loungers
Interior entrance
Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry

Explore the area

Map
614 Nw Us Highway 19, Crystal River, FL, 34428
  • Hunter Spring Park
    ‪16 min walk‬
  • Three Sisters Springs
    ‪5 min drive‬
  • Crystal River National Wildlife Refuge
    ‪5 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

Deluxe Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Bathtub w/Grab Bars)

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Bathtub w/Grab Bars)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Bathtub w/Grab Bars)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Bathtub w/Grab Bars)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Bathtub w/Grab Bars)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Deluxe Room, 1 King Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

Studio Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

Crystal River

When you stay at PaddleTail Waterfront Lodge, Trademark Collection by Wyndham in Crystal River, you'll be on the riverwalk, within a 5-minute drive of Hunter Spring Park and Three Sisters Springs. .This hotel is 2.5 mi (4.1 km) from Crystal River National Wildlife Refuge and 2.6 mi (4.2 km) from Crystal River Archaeological State Park.

What's nearby

  • Hunter Spring Park - 16 min walk - 1.4 km
  • Crystal River Watersports Marina - 3 min drive - 2.6 km
  • Three Sisters Springs - 5 min drive - 3.2 km
  • Crystal River National Wildlife Refuge - 5 min drive - 4.1 km
  • Crystal River Archaeological State Park - 7 min drive - 4.2 km

Getting around

  • Gainesville Regional Airport (GNV) - 85 min drive

Restaurants

  • ‪Cody's Original Roadhouse - ‬2 min drive
  • ‪McDonald's - ‬15 min walk
  • ‪Burger King - ‬2 min drive
  • ‪Sara's Diner - ‬18 min walk
  • ‪Cracker's Bar & Grill - ‬3 min walk

About this property

PaddleTail Waterfront Lodge, Trademark Collection by Wyndham

Riverwalk hotel with a 24-hour front desk and a coffee shop
PaddleTail Waterfront Lodge, Trademark Collection by Wyndham offers 113 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 113 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a hot tub. This hotel also features complimentary wireless internet access, charcoal grills, and a vending machine.
Enjoy a meal at Grassroots Coffee or snacks in the hotel's coffee shop/cafe.
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Grassroots Coffee - Onsite café.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Grassroots Coffee

Things to do

  • Boat tours
  • Fishing
  • Hot tub
  • Kayaking
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Dock
  • In a nature reserve
  • On the bay
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crystal River Resort
Paddletail Waterfront Lodge
Best Western Crystal River Resort

PaddleTail Waterfront Lodge, Trademark Collection by Wyndham Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 674 out of 1150 reviews
Rating 8 - Good. 283 out of 1150 reviews
Rating 6 - Okay. 101 out of 1150 reviews
Rating 4 - Poor. 56 out of 1150 reviews
Rating 2 - Terrible. 36 out of 1150 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Howard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
. Room furniture was poor. shower did not work. [ Repaired the next day ] The place was very old and showed it . Price was high given the quality of the facility . You asked me 3 times over about 16 minutes to do this survey. Need to get your act together
Stayed 3 nights in Jan 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The young girl working the counter kept calm and connected even there was like 10 people trying to check in at once! Good for her :) the only complaint I have is the debris floating in the pool and hot tub from the construction.
Stayed 1 night in Jan 2025

8/10 Good

Alan

Liked: Cleanliness, amenities, property conditions & facilities
The room and property were nice, but they had construction going on so started working early and were noisy.
Stayed 1 night in Jan 2025

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Richard, Whitestone

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Beds terrible Ordered king bed and they put me in double bed room. So I paid 220, and they put me in $150 room
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeffrey

Stayed 3 nights in Jan 2025

10/10 Excellent

leopoldo

Stayed 1 night in Jan 2025

4/10 Poor

Jen

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steep steps and steep ramp are difficult to navigate
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Starke

Liked: Cleanliness, staff & service, property conditions & facilities
!
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

OK but not impressed

Stayed in a handicapped room (although didn't need one). The light switch for the bathroom was behind the door on outside. So you had to close the bathroom door and turn the light on, then open the door to do into bathroom. Doesn't make sense in a regular room and especially not a handicapped room. Bed was very comfortable and room clean and nice. Friendly staff. There "breakfast included" was misleading. It was a "bag to go". Tiny orange, tiny granola bar and bottle of water. With all the hype we seen online, we were disappointed. It was in January, so maybe it's better in warmer weather.
Stayed 1 night in Jan 2025

10/10 Excellent

joseph

Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
The lobby looked nice and modern but didn’t match the rooms. My card key didn’t work and I had to wait an hour to get into my room. The front desk employee did try to get my room open but wasn’t successful and had to call everyone to help and no one was answering their phones at 11p. The phone inside the room didn’t work so that I can at least call the front desk. The little garbage in the bathroom was holding the bathroom door open. The shower water took about 5 minutes to get hot. The do not disturb magnet was falling apart. Terrible experience
Stayed 3 nights in Jan 2025

4/10 Poor

Lawrence

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible Hotel

DO NOT STAY HERE. Rooms are not as advertised. Stuck in unrebovatwd building. Cleanliness and condition are questionable. No hot tub as advertised. Water $3 a bottle. Undrinkable coffee $3. Hard Croissant $3. Woman at counter is “not all there” - rude and offensive. This is a horrible place and no one there seems to care. Think twice.
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was the perfect location for our 4 day stay in Crystal River. The staff were wonderful. We enjoyed breakfast at the coffee shop every morning before heading out for a day of swimming with the manatees, shopping in town (which is within walking distance), kayaking, or site seeing. It is so convenient to have the adventure center and water access right on the property. Also a short drive to Three Sisters, Hunter Springs, and Homosassa Wild Life Refuge, just to name a few awesome destinations. Plenty of food options nearby! Our king room had a kitchenette. While it was not luxurious it was very clean, spacious, comfortable, and well stocked. The bathroom was tiny but that's not a complaint, just be aware if this is an issue for you. Room service cleaned and restocked daily. Highly recommend!
Stayed 4 nights in Jan 2025

10/10 Excellent

Virginia

Travelled with group
Lovely staff! Always a great stay over 13 years.
Stayed 2 nights in Jan 2025

8/10 Good

Irma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

LeaAnn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors played TV loudly and talked loudly. Only had full sized bed option and no elevators. Liked the location close to Manatee Festival and walk to water/pool. Was able to check-in early and had good parking.
Stayed 2 nights in Jan 2025

6/10 Okay

Shep

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jeana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came to swim with the manatees

Chose to stay here as we were coming to swim with the manatees and they had a company on site so we also chose to use them. The newly renovated rooms were nice. We had a little problem with our first room and they happily moved us. There are restaurants very close by also
Stayed 2 nights in Jan 2025

6/10 Okay

Dayna

Travelled with group
Liked: Staff & service
Disliked: Amenities
CONS: We were very disappointed to not have the hot tub available. Coffee shop was closed. (Both were a reason for booking) PROS: Staff were all SO NICE. Great location near waterand walkable to so much...
Stayed 4 nights in Jan 2025

10/10 Excellent

Jeana

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice clean rooms

Room was very nice and clean. Area was easy in and out. Main desk service was very slow, phone rings and goes to reservation answering machine. This was not helpful at all. Garbage trucks going by in the morning, very loud.
Stayed 3 nights in Jan 2025

10/10 Excellent

Mizyl

Stayed 2 nights in Jan 2025