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Silkotel Hoi An

4.0 star property

Photo gallery for Silkotel Hoi An

Exterior
Creator video - submitted by Barefoot shoes
Restaurant
Parking
Concierge desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
14 Hung Vuong Str., Hoi An, Da Nang
  • Place, Song Hoai Square
    ‪2 min walk‬
  • Place, Chua Cau
    ‪5 min walk‬
  • Place, Assembly Hall of the Cantonese Chinese Congregation
    ‪5 min walk‬
  • Airport, Da Nang (DAD-Da Nang Intl.)
    ‪46 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room | View from room

Deluxe Room

8.4 out of 10
Very good
(7 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Deluxe Room, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Balcony

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Large Single Beds

View all photos for Premium Deluxe Balcony

Premium Deluxe Balcony

Premium Deluxe Balcony

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

  • Resort view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds OR 1 Queen Bed and 2 Large Single Beds

View all photos for Villa, Garden View

Villa, Garden View | View from room

Villa, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Similar properties

Outdoor pool, pool umbrellas, pool loungers
Hoi An Historic Hotel
Hoi An City Centre
  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
4.5 out of 5, Wonderful, 1,003 reviews
The price is NZ$104
includes taxes & fees
4 May - 5 May
Hoi An Historic Hotel

About the area

Hoi An

With a stay at Silkotel Hoi An, you'll be centrally located in Hoi An, steps from The Old House of Phun Hung and Cam Pho Temple. .This beach hotel is 0.2 mi (0.3 km) from Song Hoai Square and 0.3 mi (0.5 km) from Assembly Hall of the Cantonese Chinese Congregation.

What's nearby

  • Song Hoai Square - 2 min walk - 0.2 km
  • Chua Cau - 5 min walk - 0.5 km
  • Assembly Hall of the Cantonese Chinese Congregation - 5 min walk - 0.5 km
  • Hoi An Night Market - 5 min walk - 0.5 km
  • Central Market Hội An - 12 min walk - 1.0 km

Getting around

  • Ga Thanh Khe Station - 27 min drive
  • Da Nang Intl. Airport (DAD) - 46 min drive

Restaurants

  • ‪Ngay Hom Qua THE OLD DAYS - ‬3 min walk
  • ‪Bún Chả Cá Bà Phiến (Bà Thừa) - ‬3 min walk
  • ‪Pho Thin - ‬5 min walk
  • ‪Viet Ngon - ‬2 min walk
  • ‪Cơm Gà Bà Buội 2 - ‬3 min walk

About this property

Silkotel Hoi An

Silkotel Hoi An offers 95 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This Hoi An hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.
Make yourself at home in one of the 95 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a reception hall. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Silkotel Hoi An has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Free beach shuttle
  • Onsite parking available only on request

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: VND 370,000 for adults and VND 370,000 for children
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool
  • Ropes course
  • Sauna

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Pool loungers

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • Lift

More

  • Built in 2016
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 500000.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (December 24) Gala Dinner per adult: VND 1000000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately VND 370000 for adults and VND 370000 for children
  • Airport shuttle fee: VND 450000 per room (one way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: VND 500000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Silk Luxury Hotel Hoi An
Silk Luxury Hotel
Silk Luxury Hoi An
Hoi An Silk Boutique Hotel Spa
Silkotel Hoi An Hotel
Silkotel Hoi An Hoi An
Silkotel Hoi An Hotel Hoi An
Silk Luxury Hotel Spa by Embrace

Silkotel Hoi An Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 317 out of 512 reviews
Rating 8 - Good. 144 out of 512 reviews
Rating 6 - Okay. 35 out of 512 reviews
Rating 4 - Poor. 6 out of 512 reviews
Rating 2 - Terrible. 10 out of 512 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

truong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanroom, friendly and helpful staff. The spa/massage room need renovation and better ac, it was a bit humid.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lee

Stayed 1 night in Dec 2025

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
Overall, our stay here was ok. The location is great and only a short walk to the old town. I booked a balcony room but didn’t really get that - it was more of a door that opened up but not really outside. I could have asked to change rooms but felt it wasn’t worth it. The room was spacious but bedding could definitely be improved. The cleaning of our room only happened once during our 4 night stay. We would go out each morning and return about 2pm to the room which hadn’t been serviced. They seemed to come later in the day which wasn’t great for us. Breakfast was average. On our first day we arrived at about 8am (breakfast ends at 9:30am) and many items were empty and didn’t look like they were being restocked. Other hotels in Vietnam had a lot more variety including fresh squeezed juices (not bottled). Also very busy at times with lots of tour groups. The service of the hotel was good. We had an issue with a very loud frog who kept us awake with its croaking. They got onto it, sorted it out and then the next day asked us if we wanted to change rooms. We only had one more night left so didn’t bother. Alice on reception was excellent - very friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Charley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here. The staff were excellent, the inclusive breakfast was delicious and the location was perfect all within walking distance to the main sights. We extended our stay here as we enjoyed ourselves so much. Would definitely recommend 😄
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment of check-in at Reception to the efforts of housekeeping and the F&B team, everyone was incredibly welcoming, accommodating, and friendly. The location is fantastic.
Stayed 3 nights in Aug 2025

8/10 Good

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location to old town. Good room and breakfast. Gym is very very basic and needs maintenance. Good internet. Staff were very helpful and friendly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Phill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Especially Violet, Alice, Candy and barman Mr Rum. Large comfortable beds and two fantastic pools.
Stayed 3 nights in Jul 2025

10/10 Excellent

LEILA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at this hotel. The location was amazing with walking distance to the markets and the ancient city. All staff were super friendly and gave us great tips to what to do and visit. Would highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 3 nights in Jul 2025

10/10 Excellent

Kellie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff. Awesome location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Lewis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Silkotel are very nice and friendly. Thank you to Lyn and Alice who were super helpful with our room. The hotel itself is in a great location right near Hoi An old town, close to great tailors, restaurants and some of the main attractions in Hoi An.
Stayed 4 nights in May 2025

10/10 Excellent

Tonny

Liked: Cleanliness, staff & service, room comfort

Good for value

Good for the value. Breakfast could be better. Good AC and good WiFi. Big rooms.
Stayed 4 nights in May 2025

10/10 Excellent

Ange

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel- staff were exceptional and our room was spotless - the breakfast was fabulous
Stayed 4 nights in Apr 2025

10/10 Excellent

Roxanne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 3 nights in Mar 2025

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Thank Trinh at the buffet restaurant for helping me carry my food to the table. My disability make it difficult for me to carry the food. Thank you
Stayed 2 nights in Feb 2025

10/10 Excellent

Peter, Melbourne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A fantastic place to stay to experience all of Old Town Hoi An. Walk to everything but quiet
Stayed 9 nights in Jan 2025

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a decent location. Nice to get out and walk. friendly staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Arun

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good breakfast, facilities, rooms, a/c.
Stayed 1 night in Nov 2024

10/10 Excellent

Tuyen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Michael, Mordialloc

Liked: Amenities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel!!!

This is the best hotel I’ve stayed in! It’s so beautiful and the staff are amazing and friendly. Food is great, rooms are comfortable and the pool area is brilliant
Stayed 6 nights in Jul 2024

2/10 Terrible

Truong

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

JINJU

Stayed 2 nights in Apr 2024