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Sonesta Simply Suites Dallas Richardson

2.5 star property

Photo gallery for Sonesta Simply Suites Dallas Richardson

Full-sized fridge, microwave, stovetop, dishwasher
Laundry room
Suite, 2 Queen Beds (One Bedroom Suite - Two Queens) | Private kitchenette
1 bedroom, premium bedding, desk, laptop workspace
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning

Explore the area

View map
12525 Greenville Ave, Dallas, TX, 75243
  • Medical City Hospital
    ‪2 min drive‬
  • Galleria Dallas
    ‪5 min drive‬
  • University of Texas at Dallas
    ‪9 min drive‬
  • Dallas, TX (DFW-Dallas-Fort Worth Intl.)
    ‪23 min drive‬

Room options

View all photos for Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 2 Queen Beds (One Bedroom Suite - Two Queens)

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed (Studio)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed (Studio)

8.2 out of 10
Very good
(90 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Tub One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

1 bedroom, premium bedding, desk, laptop workspace

Studio Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Queen Bed, Accessible (Mobility Roll in Shower One Bedroom)

  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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About the area

Dallas

With a stay at Sonesta Simply Suites Dallas Richardson in Dallas, you'll be within a 10-minute drive of Galleria Dallas and NorthPark Center. .This hotel is 12 mi (19.4 km) from American Airlines Center and 7.3 mi (11.8 km) from Southern Methodist University.

What's nearby

  • Richland College - 12 min walk - 1.0 km
  • Medical City Hospital - 2 min drive - 4.1 km
  • Galleria Dallas - 5 min drive - 8.9 km
  • NorthPark Center - 6 min drive - 9.6 km
  • University of Texas at Dallas - 9 min drive - 10.7 km

Getting around

  • LBJ - Central Station - 3 min drive
  • West Irving Station - 23 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 24 min drive

Restaurants

  • ‪McDonald's - ‬20 min walk
  • ‪RaceTrac - ‬9 min walk
  • ‪Chick-fil-A - ‬17 min walk
  • Whataburger
  • ‪Burger Island (Walnut) - ‬15 min walk

About this property

Sonesta Simply Suites Dallas Richardson

Hotel in Dallas with a 24-hour fitness center and a 24-hour front desk
Sonesta Simply Suites Dallas Richardson offers 122 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a picnic area.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per accommodation (varies based on length of stay), plus a one-time cleaning fee of USD 150.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay
  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per accommodation (varies based on length of stay) plus USD 150.00 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Aparthotel Park Central
Candlewood Suites Park Central
Candlewood Suites Park Central Aparthotel
Candlewood Suites Park Centra
Candlewood Suites Park Central
Sonesta Suites Dallas Park Central
Sonesta Simply Suites Dallas Richardson Hotel
Sonesta Simply Suites Dallas Richardson Dallas
Sonesta Simply Suites Dallas Richardson Greenville
Sonesta Simply Suites Dallas Richardson Hotel Dallas

Sonesta Simply Suites Dallas Richardson Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 446 out of 1006 reviews
Rating 8 - Good. 250 out of 1006 reviews
Rating 6 - Okay. 103 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 135 out of 1006 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fredatric

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 28 nights in May 2025

8/10 Good

Tandrea

Travelled with partner
Liked: Cleanliness
The property grounds were concerning as there were a few vandalisms that happened during my stay and I did end up checking out 2 to 3 days earlier related to that the property itself is clean. It was comfortable. The air freshener in the halls was a little bit over power in, but the room itself was OK for what it needed to do
Stayed 4 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel always exceeds our expectations. It’s our go to when we need an extended stay.
Stayed 14 nights in Jun 2025

6/10 Okay

shelby

Stayed 1 night in Jun 2025

10/10 Excellent

Mohammed

Liked: Cleanliness, amenities
Excellent everything
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in May 2025

8/10 Good

Phimmada

Stayed 3 nights in May 2025

6/10 Okay

Joseph

Older but okay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Elizabeth

Disliked: Cleanliness, amenities, property conditions & facilities
Had to call corporate on the manager there went in my room. I didn't have a telephone. I didn't have a clock. She was very rude to me. I just didn't like to stay. I didn't like the staff. Everything was terrible.
Stayed 1 night in Jun 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The hotel staff accommodated my family after the room advertised differed from the one we got. Amazing room with little issues. The staff were polite and stood on business.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is very nice for the price.
Stayed 14 nights in May 2025

6/10 Okay

Eric

Personnel was unprofessional
Stayed 5 nights in Jun 2025

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, property conditions & facilities
Quite
Stayed 7 nights in May 2025

8/10 Good

Jefferson

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The young black lady who checked me in and with whom I had several subsequent contacts has the personality of a rattle snake. She needs training in good customer service as her natural personality is rather combative and snarky. The room is advertised on Expedia and shows a square footage of 356 square feet. At most, the square footage is less than 200 square feet. This should be corrected as it gives a misleading impression. However, the layout of the room is fantastic. It's roughly a square configuration with a fabulous desk, kitchen, great bathroom, closet and the positioning of the TV are all top notch. Thank you.
Stayed 1 night in Jun 2025

4/10 Poor

Quiryat

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
This is probably an off chance of this happening but even maintenance was embarrassed by the status of my room. The floors were sticky and not mopped, there was a nebulizer to try and mask a musty smell from the spillage of the previous guest, a microwave that was possesed (broken) and would randomly go off and beep at 4am . The shower 🚿 would either only allow you to set to hot or cold , not "medium" temperature., there was also a tub that had a hole in it , and the drain was blocked to not even allow to fully "close" which prevented the shower and bath faucet to work at the same time which made for a poor pressure for the showerhead.
Stayed 4 nights in May 2025

6/10 Okay

Terry

Travelled with family
Disliked: Cleanliness
Perfect price for the location.
Stayed 4 nights in May 2025

10/10 Excellent

Ahmed

Good
Stayed 2 nights in May 2025

8/10 Good

chivon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Didn't bring clean towels to my room or clean it up.
Stayed 3 nights in May 2025

4/10 Poor

Parker

Disliked: Amenities
They were not able to take the deposit because their system was down so I had to wait in the lobby for nearly an hour.
Stayed 1 night in May 2025

10/10 Excellent

Juan

Stayed 2 nights in May 2025

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
IT WAS REALLY HOME(Y)
Stayed 2 nights in May 2025

10/10 Excellent

jorge, Austin

Liked: Cleanliness, amenities, property conditions & facilities
Great room with nice amenities
Stayed 1 night in May 2025

8/10 Good

Keith

Liked: Cleanliness, staff & service
I had a good stay thank you
Stayed 2 nights in May 2025

4/10 Poor

Nagharaj

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I arrived an hour early but they made me wait till exactly 4pm even though they had room. Room TV did not work and they never bothered to fix. It was never fixed. Don’t stay at this Sonesta.
Stayed 14 nights in May 2025