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Quality Inn & Suites New Castle

2.5 star property

Photo gallery for Quality Inn & Suites New Castle

In-room safe, desk, laptop workspace, blackout curtains
Fitness facility
Free daily continental breakfast
Property amenity
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1740 New Butler Rd, New Castle, PA, 16101
  • Place, Cascade Park
    ‪2 min drive‬
  • Place, Scottish Rite Cathedral
    ‪9 min drive‬
  • Place, Grove City Premium Outlets
    ‪27 min drive‬
  • Airport, Youngstown, OH (YNG-Youngstown - Warren Regional)
    ‪55 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(44 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Similar properties

Exterior
Hampton Inn & Suites New Castle
New Castle
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.4 out of 5, Excellent, 620 reviews
The price is NZ$230
includes taxes & fees
12 May - 13 May
Hampton Inn & Suites New Castle

About the area

New Castle

With a stay at Quality Inn & Suites New Castle in New Castle, you'll be within a 5-minute drive of Cascade Park and Hospital Butler Memorial. .This hotel is 2.4 mi (3.9 km) from New Castle Primary Care and 2.8 mi (4.5 km) from Immanuel Episcopal Church.

What's nearby

  • Cascade Park - 2 min drive - 1.8 km
  • Lawrence County Fair - 7 min drive - 8.8 km
  • Scottish Rite Cathedral - 9 min drive - 5.0 km
  • Grove City Premium Outlets - 27 min drive - 33.0 km
  • Youngstown State University - 36 min drive - 48.0 km

Getting around

  • Youngstown, OH (YNG-Youngstown - Warren Regional) - 46 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Hugger Mugger - ‬3 min drive
  • ‪Mr Pizza - ‬3 min drive
  • ‪Cedars - ‬3 min drive
  • ‪VentiSei Winery - ‬4 min drive

About this property

Quality Inn & Suites New Castle

Quality Inn & Suites New Castle offers 79 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers.

This New Castle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Quality Inn & Suites New Castle. A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 9:00 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:00 AM on weekends

Things to do

  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Hotel New Castle
Quality Inn New Castle
New Castle Comfort Inn
Comfort Inn New Castle Hotel
Comfort Hotel New Castle
Quality New Castle
Quality Inn
Quality Inn New Castle
Quality & Suites New New
Quality Inn Suites New Castle
Quality Inn & Suites New Castle Hotel
Quality Inn & Suites New Castle New Castle
Quality Inn & Suites New Castle Hotel New Castle

Quality Inn & Suites New Castle Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 915 reviews
Rating 8 - Good. 273 out of 915 reviews
Rating 6 - Okay. 100 out of 915 reviews
Rating 4 - Poor. 30 out of 915 reviews
Rating 2 - Terrible. 42 out of 915 reviews

8.6/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheldon

Stayed 4 nights in Jan 2026

10/10 Excellent

Sara

Stayed 1 night in Jan 2026

10/10 Excellent

Alexander

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Staff
Stayed 1 night in Jan 2026

10/10 Excellent

Jalissa, Scranton

Rooms
Stayed 7 nights in Jan 2026

10/10 Excellent

murray

Stayed 1 night in Jan 2026

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, amenities
The room was clean, and the staff was helpful. They had waffles for a hot breakfast option.
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yummy food
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So good
Stayed 1 night in Jan 2026

8/10 Good

Melody

Travelled with family
Liked: Cleanliness, amenities
Everything was good
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast smelled good, air-conditioning worked, Jacuzzi tub was lovely
Stayed 1 night in Jan 2026

10/10 Excellent

Fitzroy

Stayed 1 night in Oct 2025

2/10 Terrible

Matthew

Stayed 3 nights in Dec 2025

10/10 Excellent

Dawne

Liked: Cleanliness
Disliked: Amenities
The staff was kind and informative. Though the room needed updated, it was clean and comfortable
Stayed 1 night in Dec 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Carrie

Stayed 1 night in Dec 2025

8/10 Good

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities
Welcomed with a smile and great conversation. Breakfast was limited but good. Beds were incredibly comfy. Room was clean.
Stayed 1 night in Dec 2025

2/10 Terrible

Nicole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were 5 bugs in window seal 2 alive the rest dead Tub drain didn't work and i stood in 7 inches of water after shower I have pictures for proof And the wouldn't let me check in on the 13th.. they changed the date in their system to the 12th..
Stayed 1 night in Dec 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Older hotel, slightly outdated, could use new floors and larger TVs with more channels however, there is parking for truckers/semi. Good breakfast. Comfy bed. Very large jetted tub in the suites. Even if slightly outdated, its still a GREAT hotel, we loved it, and will certainly be back here when in town.
Stayed 3 nights in Dec 2025

6/10 Okay

DEVONN

Liked: Staff & service
Disliked: Cleanliness, amenities
My room when I arrived was not in good condition there were several things wrong. But the only reason I gave it an okay rating is that the staff was more than nice and will to solve the problems! The They ended up getting me another room and everything was good from there.
Stayed 1 night in Dec 2025

10/10 Excellent

Matt

Stayed 1 night in Dec 2025

2/10 Terrible

Lisa

Stayed 1 night in Nov 2025

10/10 Excellent

Heaven

Liked: Cleanliness, amenities, property conditions & facilities
Clean and decent continental breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was excellent for all the time that we stayed there. Almost 3 months or a little over this hotel was extend stay/home.
Stayed 1 night in Nov 2025