6/10 Okay
kara
Travelled with family
5 Aug 2025
Disliked: Cleanliness, staff & service, room comfort
Not coming back!!!!
Will not stay here again. I have been coming here for 11 years three times a year.There is no longer a cleaning service there so if you need new bed linens or towels or toilet paper or anything, you have to bring your dirty stuff down to the front office and exchange it for new stuff you have to make your own bed, you have to sweep your own floors so if I’m gonna do all this, I might as well stay home. They have Renta cops that walk around all day long telling you all the stuff you’re not allowed to do. You used to be able to bring a cooler to the pool deck you are no longer allowed to do that if you get a drink at the tiki bar or any drink, you are not allowed to drink it in the pool. They will tell you to drink your drink out of the pool and what was disappointing for my kids as they close the pool at 9 o’clock even on the weekends so they didn’t get to play with any of their light up toys for the pool the tiki bar also closes between 930 and 10. This hotel has changed dramatically and not for the good until new management comes along. I will not be coming back because there are no cleaning service the stove, oven and refrigerator were disgusting. I had to deep clean the room before I could even unpack. I also had a roach problem in my room!!! The only thing I can say good about this hotel anymore is the food at the tiki bar is very good and well priced but you better get there before 9 o’clock at night.
kara
Stayed 4 nights in Aug 2025
