Hilton Daytona Beach Oceanfront Resort

4.0 star property

Photo gallery for Hilton Daytona Beach Oceanfront Resort

2 outdoor pools, pool umbrellas, pool loungers
Creator video
Exterior
4 restaurants, breakfast, lunch, dinner served; local cuisine
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
100 N Atlantic Ave, Daytona Beach, FL, 32118
  • Daytona Lagoon Waterpark
    ‪1 min walk‬
  • Ocean Center
    ‪2 min walk‬
  • Daytona Beach Boardwalk
    ‪5 min walk‬
  • Daytona Beach, FL (DAB-Daytona Beach Intl.)
    ‪10 min drive‬

Room options

Deluxe Room, 2 Queen Beds (City & Sunset View)

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, City View (Sunset View)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, City View (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Oceanfront (Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Oceanfront

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Hearing)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Bathtub)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

  • 42 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Accessible, City View (Hearing)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Cabana)

  • 42 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Oceanfront (Hearing)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Ocean View

  • 33 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, City View (Mobility & Hearing, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Oceanfront (Mobility & Hearing, Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed, Pool View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Oceanfront (Mobility & Hearing, Bathtub)

  • 33 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Pool View

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom (Cabana)

  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Terrace, Oceanfront

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Sunset View)

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Daytona Beach

With a stay at Hilton Daytona Beach Oceanfront Resort in Daytona Beach (Brush - Stewarts), you'll be steps from Beach at Daytona Beach and 3 minutes by foot from Ocean Center. .This beach hotel is 0.1 mi (0.1 km) from Daytona Beach Boardwalk and 0.2 mi (0.3 km) from Daytona Lagoon Waterpark.

What's nearby

  • Daytona Lagoon Waterpark - 1 min walk - 0.2 km
  • Ocean Center - 2 min walk - 0.2 km
  • Ocean Walk Shoppes - 3 min walk - 0.3 km
  • Daytona Beach Boardwalk - 5 min walk - 0.4 km
  • Daytona Beach Bandshell - 5 min walk - 0.4 km

Getting around

  • Daytona Beach Station - 1 min walk
  • Daytona Beach Intl. Airport (DAB) - 16 min drive

Restaurants

  • ‪Boot Hill Saloon - ‬9 min walk
  • ‪Joe's Crab Shack - ‬6 min walk
  • ‪Ocean Deck Restaurant & Beach Club - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Starlite Diner - ‬5 min walk

About this property

Hilton Daytona Beach Oceanfront Resort

On beach with 2 outdoor pools, near Daytona Beach Boardwalk
Hilton Daytona Beach Oceanfront Resort offers 744 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LED televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

In-room wired Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.

2 outdoor swimming pools and 2 hot tubs are on site. In addition to a children's pool, other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 744 guestrooms featuring LED televisions. Your pillowtop bed comes with premium bedding. Wired internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Dip into one of the 2 outdoor swimming pools or 2 hot tubs and enjoy other recreational amenities, which include a 24-hour fitness center. Additional features at this hotel include concierge services, gift shops/newsstands, and wedding services.
Enjoy local cuisine at Doc Bales Grill, one of the hotel's 4 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. When you are in need of a refreshing drink, visit the poolside bar or one of 3 bars/lounges, or 2 beach bars. Full breakfasts are served on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Daytona Beach? This hotel has 60000 square feet (5574 square meters) of space consisting of a conference center and 32 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Doc Bales Grill - Overlooking the ocean, this restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Hyde Park Steakhouse - Overlooking the ocean, this steakhouse serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
McCoys Rum Room - Overlooking the ocean, this lobby lounge specializes in local cuisine and serves light fare only. Happy hour is offered. Open daily.
Atlantic Deli - This delicatessen serves light fare only. Open 24 hours.
Don Ricos Fresh-Mex Grill - Overlooking the ocean, this family restaurant specializes in local and international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Wired internet (USD 9.95)

Parking and transport

  • Electric car charging station on site
  • Secured, uncovered parking on site (USD 35 per night)
  • Secured, covered valet parking on site (USD 50 per night; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 24.75 for adults and USD 12 for children
  • 2 beach bars
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Atlantic Deli
  • Doc Bales Grill
  • Don Ricos Fresh-Mex Grill
  • Hyde Park Steakhouse
  • McCoys Rum Room

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • 24-hour gym
  • Art gallery
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Shopping
  • Surfing/bodyboarding
  • TV in common areas
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 32 meeting rooms
  • Computer station
  • Conference centre (60,000 square foot of space)

Outdoors

  • Beach towels
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1989
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LED TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 75 lbs per pet

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.00 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • In-room safe
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 24.75 for adults and USD 12 for children
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Uncovered self parking fee: USD 35 per night (in/out privileges)
  • Covered valet parking fee: USD 50 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Daytona Beach Hilton
Daytona Beach Hilton Oceanfront Resort
Daytona Beach Oceanfront
Daytona Beach Oceanfront Resort
Hilton Daytona Beach Oceanfront
Hilton Daytona Beach Oceanfront Resort
Hilton Oceanfront Daytona Beach
Hilton Oceanfront Resort Daytona Beach
Oceanfront Daytona Beach
Oceanfront Resort Daytona Beach
Hilton Daytona Oceanfront
Hilton Daytona Beach Oceanfront Resort Resort
Hilton Daytona Beach Oceanfront Resort Daytona Beach
Hilton Daytona Beach Oceanfront Resort Resort Daytona Beach

Hilton Daytona Beach Oceanfront Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 1842 out of 4747 reviews
Rating 8 - Good. 936 out of 4747 reviews
Rating 6 - Okay. 830 out of 4747 reviews
Rating 4 - Poor. 562 out of 4747 reviews
Rating 2 - Terrible. 577 out of 4747 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Travelled with family
Liked: Cleanliness, staff & service
Close to the convention center. Water pressure was low the first day but it was fixed immediately. Overall, it is a good stay but could use some upgrade.
Stayed 2 nights in Dec 2024

4/10 Poor

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We could never find the pool that is in the main picture. A fellow guest stated she had been looking for it also and someone told her that it was actually for the resort next door. Our beautiful view we were aupposed to have was of a roof top that people had thrown stuff onto from the floors above. We had to call security through the night due to loud college kids next to us. This was anything but a "Resort".
Stayed 1 night in Mar 2025

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rich at front desk was great. Staff, food and drinks were good. This area is pretty rough. We returned to the Hilton before dark.
Stayed 2 nights in Mar 2025

6/10 Okay

Sandy

Disliked: Cleanliness, staff & service
The hotel is in need of some love and care. Elevators are missing the fronting over the buttons, the rooms are rundown and dirty. The curtains are full of holes. we were shocked that this was a Hilton Hotel. It is definitely not being held to the standards being met in other locations.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jerry

Travelled with family, Travelled with partner, Travelled with group
Liked: Amenities
Loved the breakfast, beach access, rooms were clean and the Daytona lagoon is right across the street
Stayed 1 night in Mar 2025

4/10 Poor

JENNIFER

Travelled with family, Travelled with pets
Disliked: Staff & service
There was a convention going on…tons of people. Average wait 10-15 minutes to get on elevator every time. Only one or two of the 4 elevators even worked!! It was awful. Doors would not stop if someone was trying to get on. Cleaning staff kept entering the room despite the privacy do not disturb on the door. They could not speak English at all. It was disturbing. Not as disturbing as the absolute I don’t care attitude of the front desk staff!! I have stayed there twice…but never again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Stacey

Stayed 1 night in Feb 2025

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Angela

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Nice ocean view. Window was filthy overlooking the balcony. The hotel room was “tired”. It was clean but not in good condition at all
Stayed 1 night in Mar 2025

4/10 Poor

Manijeh

Disliked: Cleanliness
The hotel is old and out dated. With many areas under repair.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller, Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Convenient but not worth the prices.

Beds suck! Woke up hurting both days. Hotel not that great for the price. Carpet ripped and old. Bathroom floor chipped and old. Food way over priced for taste.
Stayed 2 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for price
Stayed 3 nights in Mar 2025

10/10 Excellent

Diedre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Sabrina

Business traveller
Disliked: Cleanliness, room comfort

Upgrade definitely needed!

My bed was very uncomfortable and the bathroom did not look clean. I was in room 979. Black stains was on the floor and the bathtub had rust stains and the outside & drain.
Stayed 1 night in Mar 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean nice staff the views are Absolutely beautiful.
Stayed 1 night in Mar 2025

10/10 Excellent

Joana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from the ocean center and beach. 10/10
Stayed 1 night in Mar 2025

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great location and our suite had a perfect ocean view. Unfortunately, getting to/from our room was problematic with the elevators only working partially. Also, the city has yet to repair any of the beach access immediate to the front of the hotel, so while we had beautiful ocean views, actually getting on the beach was a more of a chore than we would have liked. Since there was no beach access possible at the hotel itself, no beach lounge chairs or other amenities were available to us to enjoy our time Oceanside. Hopefully both of these issues are resolved soon, because it is an otherwise amazing property.
Stayed 1 night in Mar 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good weekend getaway

Facilities were very nice, staff were all very friendly. Nicely located directly on the boardwalk with many fantastic restaurants in close proximity and within the resort. However, the elevators were slow and the lines would get quite long. The showers are also only good for people that are under 5 foot 3(see attached image)
Shower for the vertically challenged
Stayed 1 night in Mar 2025

4/10 Poor

Jason

Disliked: Property conditions & facilities
Hotel is in very poor condition, tub would not drain, I would have thought much better for a Hilton. Staff was friendly but the hotel is in awful condition
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Not worth it

Will not be back. After checking in we went to our room to unpack, ants everywhere in the bathroom. On walls, in towels. Called front desk, they said they would have someone come spray and we needed to leave foe 2 hours. Came back later and ants seemed to be gone. Dead filled ant towels remained. Next morning ants are back in the bathroom and hallway. Called again, was told they would take care of it. Came back later, even more ants.. finally went to the front desk rather than calling, spoke to manager. She apologized and offered free breakfast for our inconvenience and guarantees they will spray again and have the ants removed and to come back in 3 hours when its safe from fumes. Fast forward to checkout, tried to ask "rich" some questions regarding the multiple holds on my card to be inturrupted and spoken to like a child. Will not be return to this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

Kaliah

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We found 2 pills on the floor of our room . Little concerning since we’re with out 2 children one being a baby and crawling but other than that everything was good
Stayed 2 nights in Mar 2025

2/10 Terrible

olga

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I have been a loyal Hilton member for over 20 years, but this was by far my worst experience at a Hilton property. From the moment we arrived, it was clear that the hotel was in desperate need of maintenance and renovations. The room was outdated and visibly unclean, with rust in the bathroom, broken tiles, and a bathtub that was far from sanitary. I felt so uncomfortable with the cleanliness that I kept my shoes on at all times and even showered with flip-flops. The pool area was equally disappointing. The jacuzzi had noticeable black and brown buildup along the walls, suggesting poor maintenance, and the pool towels were extremely worn out and in need of replacement. The dining experience was no better. The breakfast restaurant, Doc Bailes, offered a buffet, but the food was cold and unappetizing. I ordered an omelet, only to find it tasted like chalk. Beyond the poor accommodations and amenities, the overall atmosphere of the hotel was concerning. The crowd was unpleasant. The valet service lost my car, resulting in over an hour of waiting to have it returned. The most alarming issue, however, was a shooting incident behind hotel, which made us feel completely unsafe. Although I had originally booked a two-night stay to avoid driving home tired after a long day of competition, we ultimately left early because the conditions were unacceptable and we no longer felt secure. This experience was truly disappointing and Hilton let their brand down. Will not return.

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

8/10 Good

Heather

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room with a private terrace. Come to find out anyone who took the stairs had to walk across our balcony. Our balcony was accessible to anyone in the building at any time. It was disappointing because we could not leave our door open for the wind at night. It was definitely not private. At one point we woke up and there were people working out on the terrace.
Stayed 3 nights in Mar 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025