Our toilet was broken, and since the maintenance guy doubles as the driver, no one was there to fix it. The front desk lady found the part needed to repair it, but I ended up doing the repair myself. However, the worst thing was breakfast. When we got down there, nearly everything was gone, except for the cereal and a piece of bread. There weren't even plates. I was able to make my son half of a waffle, and he ate it on a napkin. I went to the front desk & they eventually began refilling some of the things, but so many people were waiting by then, that they quickly ran out again or there were long lines to use the toaster and waffle machine. It was very frustrating.