The main issue we had was that we were traveling with our 9-month-old, and had checked both online and by calling ahead to confirm that there would be a crib available, but when we arrived we were informed that the hotel did not have any cribs. One of the staff who was on duty (Sylvia, I think) was very helpful in trying to help us come up with alternatives, but being told by someone else that there were cribs when there weren't was pretty crummy. Other than that, there were some issues with the room (grimy air vents, water damage in a few spots, broken door latch on one of the interior doors), and the "continental breakfast" had spoiled juices and stale cereal.