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Comfort Inn Shady Grove - Gaithersburg - Rockville

2.5 star property

Photo gallery for Comfort Inn Shady Grove - Gaithersburg - Rockville

Lobby
Coffee service
Standard Room, 2 Queen Beds, Non Smoking
Property amenity
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Parking included
  • Pet-friendly
  • 24/7 front desk

Explore the area

View map
16216 Frederick Rd, Gaithersburg, MD, 20877
  • Place, RIO Washingtonian Center
    ‪2 min drive‬
  • Place, Rio Lakefront
    ‪2 min drive‬
  • Place, Montgomery County Agricultural Fairgrounds
    ‪5 min drive‬
  • Airport, Washington, DC (DCA-Ronald Reagan Washington National)
    ‪41 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(103 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

9.2 out of 10
Wonderful
(25 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Gaithersburg

With a stay at Comfort Inn Shady Grove - Gaithersburg - Rockville in Gaithersburg, you'll be within a 10-minute drive of RIO Washingtonian Center and Bohrer Park. .This hotel is 0.7 mi (1.2 km) from Dog Park at King Farm and 1.8 mi (2.8 km) from Gaithersburg Miniature Golf.

What's nearby

  • RIO Washingtonian Center - 2 min drive - 2.8 km
  • Rio Lakefront - 2 min drive - 2.8 km
  • Gaithersburg Miniature Golf - 3 min drive - 2.1 km
  • Montgomery County Agricultural Fairgrounds - 5 min drive - 5.6 km
  • Rockville Town Center - 6 min drive - 6.2 km

Getting around

  • Rockville Station - 12 min drive
  • Shady Grove Station - 17 min walk
  • Ronald Reagan Washington National Airport (DCA) - 50 min drive

Restaurants

  • ‪Burger King - ‬7 min walk
  • ‪Checkers - ‬3 min walk
  • ‪Qdoba Mexican Eats - ‬2 min walk
  • ‪Hong Kong Pearl Seafood - ‬13 min walk
  • ‪Subway - ‬10 min walk

About this property

Comfort Inn Shady Grove - Gaithersburg - Rockville

Hotel in Gaithersburg with free breakfast and a fitness center
Comfort Inn Shady Grove - Gaithersburg - Rockville offers 127 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Plasma televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, spring water baths, complimentary toiletries, and hair dryers.

This Gaithersburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Make yourself at home in one of the 127 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and plasma televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature spring water baths and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. Planning an event in Gaithersburg? This hotel has 336 square feet (31 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served between 6:00 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:30 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (336 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1986
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Spring water bathtub
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: USD 1 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Children under 16 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Rockville
Comfort Inn Shady Grove
Comfort Inn Shady Grove Gaithersburg
Comfort Inn Shady Grove Gaithersburg Rockville
Comfort Inn Shady Grove Rockville
Comfort Inn Shady Grove Rockville Hotel
Comfort Inn Shady Grove Rockville Hotel Gaithersburg
Shady Grove Comfort Inn
Comfort Inn Shady Grove Gaithersburg Rockville Hotel
Comfort Inn Shady Grove Gaithersburg Rockville
Comfort Inn Shady Grove - Gaithersburg - Rockville Hotel
Comfort Inn Shady Grove - Gaithersburg - Rockville Gaithersburg

Comfort Inn Shady Grove - Gaithersburg - Rockville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 586 out of 1003 reviews
Rating 8 - Good. 287 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Wifi improved
Stayed 1 night in Jul 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A+ Hotel, but Housekeeping incident

In my previous review, I mentioned some problems with the Wi-Fi—it was pretty unreliable throughout my stay. There was also another incident during my back-to-back visits. It seems like housekeeping doesn't pay attention to the "Please do not disturb" sign on the door, or maybe it's just too small to notice. I got an unexpected visit at a really awkward moment. Apparently, they didn’t realize I was staying for multiple days. I guess I should've used the door's gold handle lock as well. Even though I’m bringing this up, I still tend to leave tips that are above average. It wasn't intentional, and honestly, when you’re a blue eyed masterpiece, it’s not a big deal. Someone reading this might have a different perspective, but I’m not holding it against them. My main issue remains the Wi-Fi. Will stay here again regardless. Still a great hotel.
They should make it bigger for Housekeeping can see.
Stayed 2 nights in Jul 2025

10/10 Excellent

Brendan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything A+ ,Wifi weakest around

Great trip 👌 Extended it 3 times. So i will have stayed 6 days. I arrived and the Wifi completely down. I told the front desk. Although they are not to blame. It fixed itself for the day. The next day the same thing happened. At times it would drop 1-3 Mbps. Went on the entire trip. Other hotels that come up on this app nearby you will find my reviews. I never mention the internet being an issue The Ramada by Wyndman (formly the Radisson) the The Sleep Inn and The Red Roof Inn have stable Wifi. I don't ever complain in my reviews. I have different complaint about C Inn in my next review. Can't fit it. My favorite Hotel in the area is the The Ramada by Wyndham. Just felt I enjoyed my stays there. The Comfort Inn and The Sleep Inn are owned by Choice Hotels. They have the same breakfast. The Sleep Inn is cheaper and has a pool and better gym (gym is next door in The Ramada). The Sleep Inn also has modern vending machines that can take modern forms of payment. The Comfort Inn has a gift shop that no one is in or is closed. The Sleep Inn is close to a mile away from the Comfort Inn. You can get on the highway easily from both. The Sleep Inn is much quieter. The Comfort Inn is overpriced for the noise and traffic. Pick The Sleep Inn despite the lower ratings. I have stayed in every Hotel in surrounding area for days or weeks at a time in 2018 and 2025. You will find many reviews from both years. I feel the Comfort Inn is just a name like the Holiday Inn. So you pay more.
Stayed 1 night in Jul 2025

4/10 Poor

Muhamed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The first night was terrible because I was in a room next to a group of students. The noise is very bad.
Stayed 3 nights in Jun 2025

10/10 Excellent

Michelle L

Stayed 2 nights in Jun 2025

10/10 Excellent

chante

Liked: Cleanliness, staff & service, property conditions & facilities
Great to stay in
Stayed 2 nights in May 2025

4/10 Poor

Diane

Disliked: Cleanliness, property conditions & facilities
There was a mouse in the room and the front desk was unable to help or move our rooms. 2 nights with a mouse roaming around!
Stayed 2 nights in Jun 2025

8/10 Good

Jeremy

Stayed 1 night in Jun 2025

10/10 Excellent

Deneen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was surprisingly better than we thought it was going to be given how busy are the roads around it. Breakfast was great,hot and had a variety of choices. Only ONE complaint - turn off CNN on the lobby TV’s.
Stayed 2 nights in Jun 2025

8/10 Good

Heidi

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean and staff was welcoming. The free breakfast was great. I wiuld definitely stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Henry

Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, variety of breakfast options, friendly staff
Stayed 2 nights in Jun 2025

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, appears to be managed well.
Stayed 1 night in Jun 2025

10/10 Excellent

Dianne C

Stayed 3 nights in Jun 2025

10/10 Excellent

Michael Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Shubhrangshu

Stayed 4 nights in May 2025

10/10 Excellent

Eileen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Front desk was very welcoming, room was clean and I never heard my neighbors. Free parking was great and there was always a lot of spots open.
Stayed 3 nights in Jun 2025

8/10 Good

Kent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice property

Well maintained property. Lots of kids on field trips were lodgers, but the hotel handled them well. We had no problem getting our breakfast, in spite of lots of kids being there.
Stayed 2 nights in Jun 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

Nice hotel, convenient location, the only thing I would say is there was a lot of highway noise. Might not be ideal for a light sleeper
Stayed 1 night in Jun 2025

8/10 Good

Mack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Thomas

Stayed 3 nights in May 2025

2/10 Terrible

Alicia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches. Checked in, went to our room, opened the door… and saw roaches. Walked right back out and went downstairs to the desk. She tried to find us another room and offered a roll-away; but where there’s 1 roach, there’s 1,000s. We canceled and left, taking our chances at midnight. Yuck.
Bathroom
Closet
Stayed 4 nights in May 2025

10/10 Excellent

Brendan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
* *;* * * Next time I am in the area. I plan on staying here again. In past years I stayed at the Hilton in Rockville. The Comfort Inn is a much more satisfying expirence. It has a business center, so I was able to print an important document. The gym equipment works well. When they say soundproof rooms, they mean it is a very relaxing experience. I am more satisfied with this 3-star hotel than I am with the 4-star Hilton in Rockville that I stayed at last time I was here. The 4-star hotel lacked a business center despite having advertised it. The gym was out of order for the entire 3 days at the Hilton. The rooms included less coffee and tea. The Comfort Inn is a more relaxing experience compared to the Hilton, which had noisy weddings going on. The breakfast was nice.
Stayed 1 night in May 2025

10/10 Excellent

Anna Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy place
Stayed 2 nights in May 2025