We had a horrible experience, we set a reservation nearly a month in advance. We get there after driving 14 hours that day. We go to check in at 9:30pm and no one is there and the office door is locked. We ended up calling the hotel and the lady who was watching the lobby came over and unlocked the door and tried to get us check in. She explained that she is not the one who does the check in stuff and was watching the office till the lady who was supposed to be there showed up. So she was helpful and truly tried to help us. The other people had the bookings so messed up it was a hassle for her to figure it out. So once she got the room number that we where supposed to be in she gets us our key, we proceed to get our stuff and head to our room, we open the door and when we look inside there was someone else's stuff on the beds and the tv was on. So we call the lady that was helping us told her there was someone elses stuff in there tho we did not see anyone. So she calls her bosses and tries to figure out what is gong on turns out they double booked some rooms so we are out of a room to stay in for the night and have to continue our drive another 15 hours with no sleep. We would never book here agin or recommend this place to anyone I would go as far as warning people to seek other arrangements.