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DoubleTree Suites by Hilton Hotel McAllen

4.0 star property

Photo gallery for DoubleTree Suites by Hilton Hotel McAllen

Reception
Reception
Exterior
Reception
Indoor pool, pool umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym
  • Room service

Explore the area

Map
1800 S 2nd St, McAllen, TX, 78503
  • McAllen Medical Center
    ‪2 min walk‬
  • La Plaza Mall
    ‪14 min walk‬
  • McAllen Convention Center
    ‪4 min drive‬
  • McAllen, TX (MFE-Miller Intl.)
    ‪2 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible (Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 2 Bedrooms

9.4 out of 10
Exceptional
(13 reviews)
  • 120 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms (Conference Table)

Suite, 2 Bedrooms (Conference Table) | Reception

Suite, 2 Bedrooms (Conference Table)

9.4 out of 10
Exceptional
(3 reviews)
  • 104 sq m
  • Sleeps 8
  • 1 King Bed

View all photos for Suite, Multiple Beds

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, Multiple Beds

8.2 out of 10
Very good
(35 reviews)
  • 51 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(37 reviews)
  • 51 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

Suite, 2 Double Beds (Conference Table)

7.4 out of 10
Good
(3 reviews)
  • 87 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

Lobby

SpringHill Suites by Marriott McAllen Convention Center

  • Pool
  • Hot tub
  • Breakfast included
  • Free airport shuttle
4.5 out of 5, Wonderful, (1001)
The price is NZ$168
for 1 room
includes taxes & fees
5 Jul - 6 Jul
SpringHill Suites by Marriott McAllen Convention Center

About the area

McAllen

When you stay at DoubleTree Suites by Hilton Hotel McAllen in McAllen, you'll be in the business district, within a 5-minute drive of La Plaza Mall and McAllen Convention Center. .This family-friendly hotel is 7.9 mi (12.8 km) from Puente Internacional Reynosa-Hidalgo and 0.1 mi (0.1 km) from Rio Grande Regional Hospital.

What's nearby

  • Rio Grande Regional Hospital - 1 min walk - 0.0 km
  • McAllen Medical Center - 2 min walk - 0.2 km
  • La Plaza Mall - 14 min walk - 1.2 km
  • 17th Street Entertainment District - 3 min drive - 2.7 km
  • McAllen Convention Center - 4 min drive - 5.7 km

Getting around

  • Miller Intl. Airport (MFE) - 3 min drive

Restaurants

  • ‪Taco Palenque - ‬19 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Chick-fil-A - ‬18 min walk
  • ‪Whataburger - ‬19 min walk
  • ‪Starbucks - ‬16 min walk

About this property

DoubleTree Suites by Hilton Hotel McAllen

Family-friendly hotel with airport shuttle service and area shuttle service
DoubleTree Suites by Hilton Hotel McAllen offers 262 accommodations with video-game consoles and safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 262 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies. Cable programming and video-game consoles are provided for your entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride on the complimentary shuttle, which operates within 2 mi.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in McAllen? This hotel has 5759 square feet (535 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
DoubleTree Suites by Hilton Hotel McAllen has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free return airport shuttle from 9:00 AM to 5:00 PM on request
  • Free area shuttle up to 2 mi
  • Free shopping centre shuttle
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: USD 13 for adults and USD 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Indoor pool (guest access)
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Free area shuttle
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 5,759 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 13.00 for adults and USD 7.00 for children
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel McAllen
Embassy Suites McAllen
McAllen Embassy Suites
DoubleTree Suites Hilton Hotel McAllen
DoubleTree Suites Hilton McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel
DoubleTree Suites by Hilton Hotel McAllen McAllen
DoubleTree Suites by Hilton Hotel McAllen Hotel McAllen

DoubleTree Suites by Hilton Hotel McAllen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 611 out of 1002 reviews
Rating 8 - Good. 193 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 53 out of 1002 reviews
Rating 2 - Terrible. 45 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mireya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good overall

I had a overall great experience, but the bed was uncomfortable, woke up both days with back hurting.
Stayed 2 nights in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Anabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our overnight stay very much..Check in was smooth, finding a parking was easy & the staff was very friendly. We will be staying here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Feb 2025

10/10 Excellent

Perla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Las ventanas deben ser doble vidrio para quitar ruido de la calle No sale tan caliente el agua de la regadera
Stayed 2 nights in Feb 2025

10/10 Excellent

Roel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Lois

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Jo Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well kept hote. Good service.
Stayed 1 night in Feb 2025

10/10 Excellent

Sophia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Stayed 1 night in Feb 2025

10/10 Excellent

Alberto

Stayed 1 night in Feb 2025

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Jose

Stayed 1 night in Feb 2025

10/10 Excellent

Meranda

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was very clean. The beds were the most comfortable beds we’ve had at a hotel. They even brought us a popup play pen for our baby to sleep in.
Stayed 2 nights in Jan 2025

10/10 Excellent

Laura i

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel and good location and service.
Stayed 2 nights in Feb 2025

10/10 Excellent

KEN

Business traveller
Liked: Cleanliness, amenities
awesone
Stayed 1 night in Jan 2025

10/10 Excellent

Domingo

Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nishi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a girls trip n feel safe around the area love to visit again and they have Starbucks that’s plus point for me love it
Stayed 2 nights in Jan 2025

10/10 Excellent

Virginia, New Iberia

Stayed 1 night in Jan 2025

8/10 Good

Raquel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Nice place but the cocktail lounge was closed which I was looking forward too. Pool was very comfortable. Heated pool.
Stayed 1 night in Jan 2025

10/10 Excellent

Payton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Woken up

Customer service was awesome hotel room and lobby super clean top notch..But woken up the next day at 7:30am morning lawn care service cutting grass loud blowers and ect. I was at the 4th floor..
Stayed 1 night in Jan 2025