Normally, we don’t stay in a hotel with less than a 4.0 guest rating, but, due to a nearby music festival, our choices were limited. Yes, there were stains on the carpet, chair, and ironing board, and the property was dated. The beds in our room were also a bit concave. It is a budget hotel. But the bedding and bathroom were clean. No dust in the room. Floors were vacuumed. I felt comfortable and safe sleeping there. And Kim is as charming and friendly as the other reviewers say. She deserves 5 stars.