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Best Western Plus Dubuque Hotel & Conference Center

2.5 star property

Photo gallery for Best Western Plus Dubuque Hotel & Conference Center

View from room
Lobby
Breakfast, lunch and dinner served
Property amenity
Executive Suite, 1 King Bed, Non Smoking

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Pet-friendly
  • Parking included

Explore the area

View map
3100 Dodge St, Dubuque, IA, 52003
  • Place, Kennedy Mall
    ‪8 min walk‬
  • Place, University of Dubuque
    ‪15 min walk‬
  • Place, UnityPoint Health - Finley Hospital
    ‪4 min drive‬
  • Airport, Dubuque, IA (DBQ-Dubuque Regional)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(12 reviews)
  • 41 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

Executive Suite, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • 41 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Pool View (1st Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchenette

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 King Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Poolside (1st Floor;with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View (2nd Floor;with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

1 King Bed, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 3

1 King Bed, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 3

1 King Bed, Non-Smoking, Kitchenette, Wi-Fi

  • Sleeps 4

1 King Bed, Non-Smoking, Sofabed, Microwave And Refrigerator, Wi-Fi

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

1 King Bed And Sofabed With Pool View-Second Floor / Wifi Microwave Refrigerator Non Smoking

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Whirlpool, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave And Refrigerator, Wi-Fi

  • Sleeps 5

2 Queen Beds, Mobility Accessible, Communication Assistance, Bathtub, Non-Smoking

  • Sleeps 4

2 Queen Bed With Pool View-Second Floor / Wifi Non Smoking

  • Sleeps 5

2 Queen Beds, Non-Smoking, Kitchenette, Wi-Fi

  • Sleeps 5

2 Queen Beds, Mobility Accessible, Communication Assistance, Roll in Shower, Non-Smoking

  • Sleeps 4

Executive King Suite

  • Sleeps 5

Two Queen Room with Pool View First Floor

  • Sleeps 5

King Room PoolSide First Floor

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Roll In Shower, Microwave And Refrigerator, Non-Smoking

  • Sleeps 4

Accessible-1 King, Mobility Accessible, Communication Assistance, Bathtub, Microwave And Refrigerator, Non-Smoking

  • Sleeps 2

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About the area

Dubuque

In the heart of Dubuque, Best Western Plus Dubuque Hotel & Conference Center is within a 5-minute drive of Kennedy Mall and University of Dubuque. .This family-friendly hotel is 2.6 mi (4.1 km) from Loras College and 3.1 mi (5.1 km) from Five Flags Center.

What's nearby

  • Kennedy Mall - 8 min walk - 0.7 km
  • University of Dubuque - 15 min walk - 1.3 km
  • Riley Park - 16 min walk - 1.4 km
  • Bell Tower Theater - 3 min drive - 2.5 km
  • UnityPoint Health - Finley Hospital - 4 min drive - 2.9 km

Getting around

  • Dubuque, IA (DBQ-Dubuque Regional) - 13 min drive

Restaurants

  • ‪Chick-fil-A - ‬8 min walk
  • ‪HyVee Market Cafe - ‬7 min walk
  • ‪Sonic Drive-In - ‬19 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Texas Roadhouse - ‬11 min walk

About this property

Best Western Plus Dubuque Hotel & Conference Center

Family-friendly Dubuque hotel connected to the convention center, 10-minute walk to Kennedy Mall
Best Western Plus Dubuque Hotel & Conference Center offers 150 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

54-inch flat-screen televisions come with premium satellite channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 150 guestrooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. 54-inch flat-screen televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. The complimentary shuttle will take you to the nearby casino or shopping center.
You can enjoy a meal at Old Chicago Pizza/Taproom serving the guests of Best Western Plus Dubuque Hotel & Conference Center, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 7:00 AM to 9:00 AM and on weekends from 7 AM to 10 AM.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Dubuque? This hotel has 8000 square feet (743 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is complimentary (available on request).
A complimentary buffet breakfast is served on weekdays between 7:00 AM and 9:00 AM and on weekends between 7 AM and 10 AM.
Old Chicago Pizza/Taproom - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 11:00 PM on request
  • Free area shuttle up to 8 mi
  • Free casino shuttle
  • Free shopping centre shuttle
  • Limo/town car service
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 7:00 AM to 9:00 AM on weekdays and 7 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Old Chicago Pizza/Taproom

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (8,000 square foot of space)

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 100% renewable energy
  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 30
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night, plus a deposit of USD 250.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Cribs (infant beds) are available for USD 5.0 per night

Payment types

Important information

Optional extras

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 30 (subject to availability)
  • Late check-out fee: USD 30 (subject to availability)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Best Western Dubuque
Best Western Plus Dubuque
Best Western Plus Dubuque Hotel
Dubuque Best Western
BEST WESTERN PLUS Dubuque Hotel & Conference Center Iowa
Best Western Plus Dubuque Hotel And Conference Center
Best Western Plus Dubuque Hotel Dubuque
Best Western Plus Dubuque Hotel Conference Center
Best Western Plus Dubuque Hotel & Conference Center Hotel
Best Western Plus Dubuque Hotel & Conference Center Dubuque

Reviews

Best Western Plus Dubuque Hotel & Conference Center Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 598 out of 1007 reviews
Rating 8 - Good. 244 out of 1007 reviews
Rating 6 - Okay. 83 out of 1007 reviews
Rating 4 - Poor. 44 out of 1007 reviews
Rating 2 - Terrible. 38 out of 1007 reviews

Reviews

10/10 Excellent

Jolene

Great charisma and good quality 👌
Stayed 3 nights in Sep 2025

4/10 Poor

Rachel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean and comfortable!
Stayed 1 night in Sep 2025

10/10 Excellent

helen

Liked: Cleanliness, staff & service, property conditions & facilities
Desk personnel were excellent!
Stayed 1 night in Sep 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Jonathan

Stayed 1 night in Sep 2025

6/10 Okay

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had to change rooms because the a/c wasn’t working. Otherwise everything was just ok.
Stayed 1 night in Sep 2025

10/10 Excellent

KAREN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nilesh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was a great location for our large group. Lots of areas to hang out in the atrium pool area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always amazing place to stay, clean modernized hotel. Pool, hot tub and atrium are a definite plus. Thanks again!
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Stayed 2 nights in Aug 2025

10/10 Excellent

Debajit

Stayed 1 night in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality, the staff were excellent and strived to attend to our needs. Would recommend this facility to anyone. The motel free breakfast's were not great, but they never are at facilities where they are provided.
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracey

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tanya M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, hot tub, pool, restaurant on site. Wonderful stay, would definitely recommend and go back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Aug 2025

10/10 Excellent

LISA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Staff AMAZING! Hotels.com dropped the ball.

I booked my stay in April. Hotels.com was apparently notified in mid-August that the hotel was overbooked and my reservation was cancelled. Hotels.com did not notify me. I went to check in and my reservation was not there. The hotel had a specific record of when it notified Hotels.com. I had emails from Hotels.com saying “your upcoming trip!” as recently as 2 days before. My app showed the reservation as current and today. Luckily the hotel had INCREDIBLE customer service. They were totally sold out. Except… they had something else they could offer. It was a last resort. The whole town was sold out so it was this or sleep in the car. It was a conference room with a sofa bed. They brought in a roll away so my aunt and I didn’t have to share a bed. The staff was amazing!!!!! Hotels.com was not.
Stayed 1 night in Aug 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Patti

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms, friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ricky

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the jacuzzi hot tub bath in the room.
Stayed 1 night in Aug 2025

2/10 Terrible

Javier

Disliked: Cleanliness, staff & service, property conditions & facilities
NEVER GO BACK; ELEVATOR OUT OF SERVICE AND RUDE CLERK LADY, JUST A BAD EXPERIENCE,MANAGER INCOMPETENT TO HELP We arrived by 2 pm I explain the clerk lady who nearly can stand up straight ( she needs to retire.) we came for a wedding starting at 3pm we call ahead for1hour early checking she denied our request claiming check in is a 3pm we understand until the lady in front of us got her room right away I ask again the lady and the manager just give me any available room she raise her voice I just told you not available rooms when the parking lot was half empty she just keep interrupt me when I was speaking. I got forced to change in the parking lot in my car at the end, they gave me a room was not for me. The TV keep saying welcome Eileen. My name is not Eileen., tv control never work They gave me a room on the fourth floor knowing the elevator is not working. Free breakfast was cold and horrendous salty potatoes only few links they took away the muffins before my wife try one, no eggs and counters messy cereals all over. Just advice for the administration try to accommodate and understand your customers every customer needs different requests.
Stayed 1 night in Aug 2025