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The Westin Ottawa

4.0 star property

Photo gallery for The Westin Ottawa

Meeting facility
2 restaurants, breakfast served
Exterior
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Air-conditioning

Explore the area

View map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Place, Rogers Centre Ottawa
    ‪1 min walk‬
  • Place, Rideau Canal
    ‪1 min walk‬
  • Place, Byward Market Square
    ‪5 min walk‬
  • Airport, Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(108 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds

9.0 out of 10
Wonderful
(79 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds

8.6 out of 10
Excellent
(34 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(13 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds

9.8 out of 10
Exceptional
(9 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed (View)

Junior Suite, 1 King Bed with Sofa bed (View) | Living area

Junior Suite, 1 King Bed with Sofa bed (View)

8.0 out of 10
Very good
(6 reviews)
  • City view
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
Lord Elgin Hotel
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  • Pool
  • Spa pool
  • Free Wi-Fi
  • Restaurant
4.5 out of 5, Wonderful, 3,058 reviews
The price is NZ$375
includes taxes & fees
18 May - 19 May
Lord Elgin Hotel

About the area

Ottawa

With a stay at The Westin Ottawa, you'll be centrally located in Ottawa, steps from Rideau Canal and Rogers Centre Ottawa. .This hotel is 0.4 mi (0.6 km) from Byward Market Square and 0.4 mi (0.6 km) from University of Ottawa.

What's nearby

  • Rogers Centre Ottawa - 1 min walk - 0.0 km
  • Rideau Canal - 1 min walk - 0.0 km
  • Byward Market Square - 5 min walk - 0.5 km
  • University of Ottawa - 5 min walk - 0.5 km
  • Parliament Hill - 7 min walk - 0.6 km

Getting around

  • Rideau Station - 4 min walk
  • Ottawa Station - 5 min drive
  • Ottawa International Airport (YOW) - 16 min drive

Restaurants

  • ‪Tim Hortons - ‬2 min walk
  • ‪Dining Hall - ‬6 min walk
  • ‪The Highlander Pub - ‬5 min walk
  • ‪JOEY Rideau - ‬2 min walk
  • ‪Poulet Rouge - ‬5 min walk

About this property

The Westin Ottawa

The Westin Ottawa offers 492 accommodations with safes and complimentary bottled water. Pillowtop beds feature down comforters and premium bedding. 50-inch LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Make yourself at home in one of the 492 guestrooms featuring refrigerators and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Grab a bite at Daly's Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 7:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Ottawa? This hotel has 473612 square feet (44000 square meters) of space consisting of conference space and meeting rooms.
To-go breakfasts are available for a surcharge on weekdays between 7:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.
Daly's Restaurant - This restaurant serves breakfast only.
The Shore Club - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 33 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 62 per day; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 6 to 40 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre

Family friendly

  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1984
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately CAD 6 to 40 for adults, and CAD 5 to 25 for children
  • Fee for in-room wireless internet: CAD 10.95 per day (rates may vary)
  • Covered valet parking fee: CAD 62 per day (in/out privileges)
  • Offsite parking fee: CAD 33 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 709 out of 1051 reviews
Rating 8 - Good. 203 out of 1051 reviews
Rating 6 - Okay. 85 out of 1051 reviews
Rating 4 - Poor. 27 out of 1051 reviews
Rating 2 - Terrible. 27 out of 1051 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
The room was big, layout fun, the view was excellent! Staff were excellent as well
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was great Super clean room
Stayed 1 night in Jan 2026

8/10 Good

Kayla, Ottawa

Stayed 1 night in Jan 2026

10/10 Excellent

Jody

Stayed 1 night in Jan 2026

6/10 Okay

Jenna

Travelled with family, Travelled with family and small children
Liked: Amenities
Disliked: Property conditions & facilities
Our stay at the Westin was unfortunately, okay at best. The property was undergoing renovations at the time, which I am hopeful were in the rooms, as our room was very outdated and run-down. The wallpaper was bubbling everywhere, baseboards off the walls, the couch was very small, the bathroom was very difficult to use - it was on old wood top that was cracked and had no space. There was also a lot of issues with the water pipes that led to constant noise in our unit (we were compensated some Marriott points for the noise). However overall at over 450$/night I was incredibly underwhelmed and did not meet our expectations at all. It felt a bit like “student housing” the unit was so run down which is completely unacceptable for the price. The photos of the unit online were nothing like the unit we got. The staff however were lovely and attentive.
Stayed 2 nights in Jan 2026

10/10 Excellent

Seyed Abdolreza

Stayed 6 nights in Jan 2026

8/10 Good

Natalie

Business traveller
Liked: Cleanliness, amenities
Furniture was a little outdated, but the location was great.
Stayed 4 nights in Jan 2026

6/10 Okay

Endora LM, Shubenacadie

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, only had breakfast and was bland for the price.
Stayed 4 nights in Jan 2026

6/10 Okay

Brian

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Ok - we’re not informed where the breakfast restaurant is even though it was included in our reservation . Same for the pool etc No details
Stayed 2 nights in Jan 2026

2/10 Terrible

Rebecca

Business traveller
Disliked: Cleanliness, property conditions & facilities
The room was occupied by another guest, even though my key card let me in.
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Stayed 1 night in Jan 2026

10/10 Excellent

Paul, Markham

Liked: Cleanliness
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was renovation going on so at times it was noisy. We were given a 10 dollar breakfast coupon I believe to compensate? The view was spectacular and it was nice shopping in the Rideau Centre.
Stayed 2 nights in Jan 2026

8/10 Good

Janet

The rooms are very nice. Appreciated the quiet, and also the very comfortable beds, lots of hot water. The staff was pleasant enough, but did not seem especially well trained. Did not give us either very much coffee, or very much lotion.
Stayed 1 night in Jan 2026

10/10 Excellent

Urmila, Ottawa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was great! Room was spotless. The only minor thing is a small area of tiles around the bathtub were uneven and possibly cracked?
Stayed 2 nights in Jan 2026

10/10 Excellent

evans robert

Liked: Cleanliness, property conditions & facilities
Nice room
Stayed 2 nights in Jan 2026

10/10 Excellent

Dan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
👍
Stayed 1 night in Jan 2026

10/10 Excellent

Laurie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2026

10/10 Excellent

Louis

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and we had a great view. All went according to plan and the bed was really comfortable. We enjoyed our stay and would do it again!
Stayed 1 night in Jan 2026

10/10 Excellent

Angela

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, amenities
No issues at all. The hotel is under construction at this time. The construction did not change our experience. Some monitor noise in the morning due to construction.
Stayed 2 nights in Jan 2026

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had a beautiful room with lots of windows. Room was spacious and clean. TJ with room service was great and helped make our stay memorable.
Stayed 1 night in Dec 2025

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great check in. Upgraded to view. Clean, comfy. Excellent location!
Stayed 1 night in Jan 2026

10/10 Excellent

Wark

Stayed 1 night in Dec 2025