Holiday Inn Hotel & Suites Durango Downtown by IHG

3.0 star property

Photo gallery for Holiday Inn Hotel & Suites Durango Downtown by IHG

Exterior
Point of interest
Lobby
Bar (on property)
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
21636 Highway 160 West, Durango, CO, 81301
  • Place, Animas River
    ‪5 min walk‬
  • Place, Animas River Trail
    ‪7 min walk‬
  • Place, Durango and Silverton Narrow Gauge Railroad
    ‪10 min walk‬
  • Airport, Durango, CO (DRO-La Plata County)
    ‪22 min drive‬

Room options

Standard Room, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(41 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Balcony

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

Similar properties

About the area

Durango

When you stay at Holiday Inn Hotel & Suites Durango Downtown by IHG in Durango, you'll be near the airport, within a 15-minute walk of Durango and Silverton Narrow Gauge Railroad and San Juan National Forest Supervisor's Office. .This hotel is 0.4 mi (0.7 km) from Animas River and 0.6 mi (1 km) from Animas River Trail.

What's nearby

  • Animas River - 5 min walk - 0.5 km
  • Animas River Trail - 7 min walk - 0.6 km
  • Durango and Silverton Narrow Gauge Railroad - 10 min walk - 0.9 km
  • Durango Area Tourism Office - 13 min walk - 1.2 km
  • Fort Lewis College - 2 min drive - 2.3 km

Getting around

  • Durango Narrow Gauge Railroad Station - 15 min walk
  • Durango–La Plata County Airport (DRO) - 21 min drive

Restaurants

  • ‪lone spur cafe - ‬17 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Denny's - ‬11 min walk
  • ‪Durango Coffee Company - ‬17 min walk
  • ‪Esoterra Ciderworks - ‬13 min walk

About this property

Holiday Inn Hotel & Suites Durango Downtown by IHG

Hotel with an indoor pool, near Durango and Silverton Narrow Gauge Railroad
Holiday Inn Hotel & Suites Durango Downtown by IHG offers 116 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 116 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access is available. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, ski storage, and wedding services.
Enjoy American cuisine at Great Copper Tavern, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-out. This hotel has 3 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Great Copper Tavern - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Ski shuttle nearby
  • Parking on site (surcharge)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Great Copper Tavern

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Hardwood flooring in public areas
  • Lift (91 centimetre wide door)
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Banquet hall
  • Built in 2013
  • Fireplace in lobby
  • Renovated entire property - February 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 40 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to midnight
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Durango Central
Holiday Inn Hotel Durango Central
Holiday Inn Hotel Central
Holiday Inn Hotel Suites Durango Central

Holiday Inn Hotel & Suites Durango Downtown by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 515 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 73 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea, Rio Rancho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third stay at this property. Staff was friendly and helpful, price is more reasonable than closer-in downtown hotels. Will stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Chris

Liked: Staff & service, amenities
Clean, staff were awesome, restaurant superb.
Stayed 1 night in Oct 2025

2/10 Terrible

Emily, Woodstown

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean but it was not properly supplied. There were 3 of us in the room but there was not enough towels and washcloths. There were only 2 regular coffees and 1 decaf. The hair dryer didn’t work. The lighting in the bathroom, especially in the shower, was way too dim. When the staff cleaned the room they didn’t empty the trash or leave anymore coffee. It was not explained to me that I needed to put one of the keys in the little box by the door to make the lights and heat work. When I called the front desk to ask for help I was told I must have not been listening when she was explaining how to do that. The remote for the TV didn’t work. They brought us a new one and it didn’t work either. When I called again she told me it wasn’t the hotel’s problem it was TV provider’s problem and they couldn’t do anything else to help us and if we wanted to watch the World Series we could go down to the bar. There was an ice machine but no vending machine. Not sure what I was supposed to put over the ice. We had a horrible experience and will never stay at a Holiday Inn Hotel and Suites again.
Stayed 1 night in Nov 2025

10/10 Excellent

Nicole

Stayed 2 nights in Oct 2025

2/10 Terrible

Noah

Travelled with partner
Disliked: Cleanliness, amenities
There were bugs in the room and bathroom had a strange smell in it, service and staff were nice, but house keeping never came by our room. I don’t know if it was our timing of being in the room so that might have been my fault though.
Stayed 2 nights in Oct 2025

8/10 Good

Gary

Stayed 2 nights in Oct 2025

10/10 Excellent

Madison

Stayed 2 nights in Oct 2025

4/10 Poor

Neshan

Business traveller
Liked: Amenities
Disliked: Cleanliness
The room was dirty, they did not clean the floors , nor the toilet and the frige had a smodge sticky pop that spilled on the floor by the bed so it was all sticky. There was bugs by the window and food crumbs in the sitting room. The hotel had a good remodel but it looks like the cleaning crew is not doing a good job. did a good rekodel
Stayed 1 night in Oct 2025

8/10 Good

Roland

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Stayed 1 night in Oct 2025

10/10 Excellent

Don

Stayed 1 night in Oct 2025

8/10 Good

Katherine

Stayed 4 nights in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Aug 2025

6/10 Okay

Teri

Stayed 1 night in Oct 2025

6/10 Okay

Hong

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
The hotel is in good condition, and the location is excellent—right next to downtown and close to the train station, which is very convenient. I have two complaints, though: they charge a $10 parking fee, which is surprising since I’ve never had to pay for parking at any other Holiday Inn. Also, the hot water isn’t very hot, even when turned to the maximum temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Celia

Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room except the shower was barely warm and low pressure. Our hotel receptionist was great, full of energy
Stayed 1 night in Oct 2025

8/10 Good

Antone

Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Ariella

Travelled with family, Business traveller, Travelled with group
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The hotel was nice and front desk was super helpful and friendly. The attached restaurant however, was not good at all. It took us about an hour and a half to get our food and when we did, it was cold or overcooked and also still cold. There was barely anyone else in there so it’s not like it was due to being busy.
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit. Convenient to the Steam Train to Silverton.
Stayed 1 night in Oct 2025

10/10 Excellent

Edward

Stayed 1 night in Oct 2025

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean place.

The hotel is great, just lots of extra taxes that pile up, beware (parking, city, county, state, lodging, misc, breakfast, etc.). Also, in the past, the restaurant was great, but this time it was clearly understaffed. Our dinner order took over an hour to get. The staff was nice, just the restaurant needs more staff.
Stayed 1 night in Oct 2025

2/10 Terrible

Sotheary

Disliked: Staff & service
For $200 a night there was no hot water. The receptionist didn't inform that the water heaters did not work. The receptionist was never at the front desk had to wait 10 minutes to check in.
Stayed 1 night in Oct 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025