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Quality Hotel and Conference Center Bluefield

2.5 star property

Photo gallery for Quality Hotel and Conference Center Bluefield

American cuisine
Seasonal outdoor pool
Lobby
Fitness facility
Desk, iron/ironing board, free cots/infant beds, rollaway beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Laundry
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

View map
3350 Big Laurel Hwy, Bluefield, WV, 24701
  • Place, Mercer Mall
    ‪7 min drive‬
  • Place, Bluefield College
    ‪7 min drive‬
  • Place, Bluefield State College
    ‪7 min drive‬

Room options

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Bluefield

Located in Bluefield, Quality Hotel and Conference Center Bluefield is connected to the convention center, within a 5-minute drive of Montvale Park and Walnut Grove Cemetery. .This hotel is 2.5 mi (4.1 km) from Maple Park Cemetery and 2.6 mi (4.3 km) from East River Park.

What's nearby

  • Maple Park Cemetery - 5 min drive - 4.5 km
  • Mercer Mall - 7 min drive - 6.4 km
  • Bluefield College - 7 min drive - 6.5 km
  • Bluefield State College - 7 min drive - 6.5 km
  • Pinnacle Rock State Park - 20 min drive - 17.3 km

Restaurants

  • ‪Little Caesars Pizza - ‬4 min drive
  • ‪McDonald's - ‬6 min drive
  • ‪The RailYard - ‬5 min drive
  • ‪Captain D's - ‬6 min drive
  • ‪Hardee's - ‬7 min drive

About this property

Quality Hotel and Conference Center Bluefield

Pet-friendly hotel with free breakfast connected to the convention center in Bluefield
Quality Hotel and Conference Center Bluefield offers 118 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 118 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including a 24-hour fitness center, a seasonal outdoor pool, and bicycles to rent. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Center Cafe serving guests of Quality Hotel and Conference Center Bluefield. Quench your thirst with your favorite drink at the bar/lounge. A complimentary self-serve breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bluefield? This hotel has 3948 square feet (355 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary self-serve breakfast is served each morning between 6:00 AM and 10:00 AM.
Center Cafe - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Center Cafe

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3,948 square feet of conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift (single-level property)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Bluefield
Quality Hotel Bluefield
Quality And Conference Center
Quality Hotel and Conference Center Hotel
Quality Hotel and Conference Center Bluefield
Quality Hotel and Conference Center Hotel Bluefield

Quality Hotel and Conference Center Bluefield Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 151 out of 641 reviews
Rating 8 - Good. 179 out of 641 reviews
Rating 6 - Okay. 149 out of 641 reviews
Rating 4 - Poor. 106 out of 641 reviews
Rating 2 - Terrible. 56 out of 641 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor

Check in was easy but room was musty and smelled like smoke and there was mildew on the shower and shower curtain and hair on the wall of the shower! The room was so humid that the bedding felt damp and so did the carpet. Called the desk and asked for an extra set of towels but never received. Restaurant was ok and convenient but the continental breakfast was substandard.
Stayed 1 night in Jun 2025

8/10 Good

Kenyatta

Liked: Cleanliness, staff & service, room comfort
The first room the a/c wasn’t working. I ran into the manager in the hallway and she was so helpful. Moved me to another room that was not only Updated but smelled better and the A/c worked amazing. Wish I would have gotten her name she really is great at her job. 😁
Stayed 1 night in Jun 2025

2/10 Terrible

Helen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty microwave, dirty sock in bed means bed wasnt changed after last checkout, dirty/moldy&musty smelling shower curtain all shows lack of attention to housekeeping. Freezer totally froze up with ice. Spoke with front desk about some of the issues and all she gave was lackluster excuses no apologies for any inconveniences at all. Beds were changed and shower curtain was replaced which did take care of the musty smell in the bathroom. Pool didnt work which was very disappointing as it is summer time and no where did it state the pool would not be avaliable until i asked upon check in. Nonsmoking is ment for cigarettes only because the halls smelled of pot each night. Pictures attached of dirty/moldy shower curtain & build up gunk in the microwave. If the area wasnt where i needed to be i would have just moved to another hotel. Never again will i make the mistake and stay at this property. Also beware no elevators !!!!
Stayed 2 nights in Jun 2025

8/10 Good

jean

Travelled with family
Liked: Staff & service
Staff was awesome - restaurant was nice, staff was friendly Hotel was ok needs some updating Bed was great mattress was very comfortable Would stay again Pool area was nice but pool need some help!
Stayed 1 night in Jun 2025

6/10 Okay

Karen

Stayed 1 night in Jun 2025

10/10 Excellent

Lauren

Travelled with pets, Travelled with partner
Disliked: Amenities, property conditions & facilities
Jessica the GM was absolutely amazing, we arrived early before check in after traveling all day and she waived the early check in fee and had a room ready for us!
Stayed 2 nights in Jun 2025

8/10 Good

Cheri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was an average stay for a quick night. Quiet and safe area. Rooms were average. Check in was great. Staff was very friendly.
Stayed 1 night in May 2025

2/10 Terrible

Franklin

Business traveller
Looked like MS -13 was having a convention in the parking lot around back. One guy was cussing out his Cooler that was sitting on a table outside. No one was around, he was literally talking to his beer cooler and hitting it. Random Mexicans were watching peoples cars in the parking lot, a lot of Wrecked looking vehicles, in the back parking lot near the Door I had to use to access the building to get to my room. For $106 a night, I feel like I got ripped off! I hope that the Breakfast is decent, in the morning, but I’m not expecting much, from what I e already seen and heard so far! My Door lock is Broken, and not secure! It’s literally broken off the door inside the room like there was forced entry at one time before! I feel like I can’t even sleep in the beds because of the funk already in the room. Supposedly this is a Non Smoking room, yet the Comforter has a cigarette burn 🔥 in the cover!!! The only thing going for this hotel, is the Lady at the front desk was sweet as she could be!!! Bless her heart! Ironicly the name of this hotel is “QUALITY Inn” 😳
Cigarette Burn 🔥 on Blankets, yet they claim it’s a Non Smoking room!!!
More carpet stains
Multiple stained carpets all over and beside the beds from who knows what!!!
Dirty door
Stayed 1 night in Jun 2025

6/10 Okay

Carol

Liked: Property conditions & facilities, room comfort
The bathroom sink was so dirty. Around the bed needed to be vacuumed. There was trash behind the nightstand table.
Stayed 1 night in Jun 2025

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
I would never recommend this place. It was extremely unclean, old, dirty, stained, smelled awful, mold in bathroom, toilet was not clean, chairs in room stained, ceiling in bathroom falling down, bed looked already slept in. Was the absolute worst hotel I've ever stayed at in my life.
Stayed 1 night in Jun 2025

4/10 Poor

Diane

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very helplful, eager to please and friendly, We did not like the condition of the building. It needed a cash infusion. Carpets were old, some with holes. Some bedspreads had cigarette burn holes. The door key to room 158 did not work, even for staff. Room 134 needed a battery in the smoke detector. Room 125's toilet did not flush properly and needed a shower curtain in the bathroom. We probably would travel further if we needed to stay in the area in the future.
Stayed 2 nights in May 2025

10/10 Excellent

Jackie

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Everything including staff was outstandin
Stayed 2 nights in Jun 2025

2/10 Terrible

Eleazer

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are disgustingly dirty. The bed covers have stains in them. The commode is shaking and unstable. The hallway carpet is nasty. Traumatizing.
Stayed 3 nights in May 2025

4/10 Poor

Georgiy

Business traveller
Liked: Staff & service, property conditions & facilities
The only a huge problem for this properly is NO BREAKFAST AT ALL. JUST COFFEE, WAFFLES AND YOGURT. Should be a hot regular breakfast included for sure. It's a,huge breakfast zone without actual breakfast.
Stayed 1 night in May 2025

2/10 Terrible

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Someone tried to break into our room. The whole door shook as their body weight was pushed into the door. I pressed my body weight against it or I felt it may have given way. I notified the front desk of the problem but no one ever came to check on us. I did see the police in the hall. I was up all night wondering the outcome and felt unsafe. A phone call with an update would have been nice.
Stayed 1 night in May 2025

10/10 Excellent

tabatha

Stayed 3 nights in May 2025

2/10 Terrible

Jody

Disliked: Cleanliness, amenities, property conditions & facilities
Hallways were filthy, room was absolutely nasty! Holes in arms of chairs, bedding stained with yellow spots, musty odor in room, no hot water, carpet in room soiled and smelly hvac unit nasty and broken vents. I watched the desk clerk rent a room to a very young couple for cash with no ID. They ended up across the hall from my room, they argued for the whole hour I was there. In the room, in the hallway and outside using the F bomb at the top of their lungs. Staff offers nothing except to deal with it because they had nowhere to move me. How bad was it you ask? I lost $155 because I booked through a third party "Expedia" but, still refused to stay. I went elsewhere. This place is a hide out for the drug addicts of the town. STAY AWAY! I will post this as many places as I can post to!
Stayed 1 night in May 2025

8/10 Good

Larry, West Roxbury

Stayed 1 night in May 2025

4/10 Poor

Michelle, Charleston

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
This was the worst hotel I have ever stayed in. The hallways were dark and dreary. My room smelled stale, the furniture looked like a cat had been in there because it was thread worn. No hot water in the sink. The only hot water was in the shower. I brought my swim suit to go in the pool. The pool look like it hadn’t been cleaned in weeks. The bed was the only redeeming quality it was just right. I’ve been in QualIt’s Inns before but this was no quality. I won’t be going back there.
Stayed 1 night in May 2025

4/10 Poor

Steve Weldin

Travelled with family
Liked: Staff & service

2 outta 4 aint bad in baseball

This was our 4th stay here. It is the most convenient location. So far we are 2 for 4. This time there was a couple dead stink bugs on the floor, which we cleaned up no problem. But then the toilet needed attention on every flush and for the 2nd day we had no hot water. I let the front desk know.
Stayed 2 nights in May 2025

10/10 Excellent

Aurora

Stayed 1 night in May 2025

4/10 Poor

phil

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
The tv was out the whole time I was there without any compensation
Stayed 2 nights in Apr 2025

10/10 Excellent

Giani

Stayed 1 night in Apr 2025

4/10 Poor

Kara

Stayed 1 night in Mar 2025

4/10 Poor

Kara

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Better

Walking into the hotel it had an unpleasant odor. There were no tv’s in the rooms. The rooms floor was sticky and felt damp.
Stayed 1 night in Apr 2025