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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior
Exterior
Indoor pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

9.4 out of 10
Exceptional
(29 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(22 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

With a stay at Candlewood Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.5 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • World Waterpark - 3 min drive - 3.2 km
  • Galaxyland - 4 min drive - 2.8 km
  • Starlight Casino - 5 min drive - 3.9 km

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites West Edmonton - Mall Area by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 620 out of 1005 reviews
Rating 8 - Good. 256 out of 1005 reviews
Rating 6 - Okay. 77 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Lynn

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub great , nice and hot . Very helpful staff
Stayed 1 night in Dec 2025

4/10 Poor

awudu

Stayed 3 nights in Dec 2025

10/10 Excellent

Mathew

Stayed 2 nights in Dec 2025

8/10 Good

Linda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Didn't use the laundry room
Stayed 2 nights in Dec 2025

10/10 Excellent

Loretta

Stayed 3 nights in Dec 2025

10/10 Excellent

Loreli

Stayed 2 nights in Dec 2025

10/10 Excellent

Marirose

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had an excellent stay at this hotel. Check in was fast. The indoor parking was a big plus specially on a snowy night although it is limited but we were still able to park our truck. The room was spacious with kitchenette. Would definitely stay again.
Stayed 1 night in Dec 2025

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
Everything was ok..
Stayed 2 nights in Dec 2025

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, quick check in, coffee and service, pool and hot tub were great.
Stayed 2 nights in Dec 2025

4/10 Poor

Chelsea

Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Stayed 2 nights in Nov 2025

8/10 Good

Josephine

Stayed 2 nights in Dec 2025

6/10 Okay

Miranda

Stayed 1 night in Dec 2025

8/10 Good

Danica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

6/10 Okay

kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
More tea bags in the room and probly lotion . Ice machine did not work in the fridge in the room
Stayed 2 nights in Dec 2025

4/10 Poor

Ty

Travelled with partner
Loud noises from someone above us and no parking had to park at another property and walk
Stayed 3 nights in Dec 2025

6/10 Okay

Richard

If the lobby was open past 11 pm.
Stayed 2 nights in Dec 2025

10/10 Excellent

Toni

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Stayed here twice, three months ago for a week for a medical surgery, and just this weekend for three days for my follow up appointment. Both stays were excellent. The suites are clean and very comfortable. The service was great and the motel is walking distance to Walmart, dollarama, Bulk Barn, etc. I will continue to stay here when I’m in Edmonton.
Stayed 3 nights in Dec 2025

10/10 Excellent

Dustin

Stayed 1 night in Nov 2025

10/10 Excellent

Mark Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great clean hotel
Stayed 1 night in Nov 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and well located. Good value
Stayed 3 nights in Nov 2025

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were great!
Stayed 1 night in Nov 2025

8/10 Good

Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms however this hotel is noisy. Slamming doors all night is sad. Nothing hotel can do except get doirs that auto slam
Stayed 2 nights in Nov 2025

10/10 Excellent

Valerie

Stayed 1 night in Nov 2025

8/10 Good

Twila

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 1 night in Nov 2025