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Candlewood Suites West Edmonton - Mall Area by IHG

2.5 star property

Photo gallery for Candlewood Suites West Edmonton - Mall Area by IHG

Full-sized fridge, microwave, stovetop, dishwasher
Indoor pool
Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18520 100 Ave NW, Edmonton, AB, T5S 0K7
  • Place, West Edmonton Mall
    ‪3 min drive‬
  • Place, Fantasyland
    ‪3 min drive‬
  • Place, World Waterpark
    ‪3 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

9.2 out of 10
Wonderful
(9 reviews)
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds, Accessible (Communications, Roll-In Shower)

7.6 out of 10
Good
(4 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

Studio Suite, 1 Queen Bed (Walk-In Shower)

9.8 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed (Walk-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed (Walk-In Shower)

9.2 out of 10
Wonderful
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite

Studio Suite

9.0 out of 10
Wonderful
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

Suite, 1 Bedroom (Walk-In Shower)

9.4 out of 10
Exceptional
(21 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

Studio Suite, 1 King Bed, Accessible (Comm, Access Tub)

7.0 out of 10
Good
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Studio Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(37 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

With a stay at Candlewood Suites West Edmonton - Mall Area by IHG in Edmonton (West Edmonton), you'll be a 3-minute drive from West Edmonton Mall and 8 minutes from TELUS World of Science-Edmonton. .This hotel is 6.5 mi (10.5 km) from Rogers Place and 6.6 mi (10.6 km) from Alberta Legislature Building.

What's nearby

  • West Edmonton Mall - 3 min drive - 2.8 km
  • Fantasyland - 3 min drive - 3.2 km
  • World Waterpark - 3 min drive - 3.2 km
  • Galaxyland - 4 min drive - 2.8 km
  • Starlight Casino - 5 min drive - 3.9 km

Getting around

  • Corona Station - 13 min drive
  • Edmonton Station - 17 min drive
  • Edmonton Intl. Airport (YEG) - 30 min drive

Restaurants

  • ‪Seafood City Edmonton - ‬17 min walk
  • ‪Chick-Fil-A - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Noodle Street - ‬17 min walk
  • ‪McDonald's - ‬10 min walk

About this property

Candlewood Suites West Edmonton - Mall Area by IHG

Hotel with free parking, near West Edmonton Mall
Candlewood Suites West Edmonton - Mall Area by IHG offers 77 accommodations with safes and complimentary newspapers. Beds feature pillowtop mattresses. Cable television is provided. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 77 guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites West Edmonton - Mall Area by IHG.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily until 11:00 PM
The check-in location differs from the property location; go to: [Holiday Inn Express West Edmonton lobby (same building).]
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night, plus a deposit of CAD 25 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 80 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet deposit: CAD 25 per night
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Candlewood Suites West Edmonton - Mall Area by IHG Edmonton

Candlewood Suites West Edmonton - Mall Area by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 615 out of 1002 reviews
Rating 8 - Good. 263 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Roman, Regina

Stayed 3 nights in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Nice room, clean place.
Stayed 1 night in Nov 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and very clean and welcoming hotel.
Stayed 1 night in Nov 2025

8/10 Good

Chris

Stayed 1 night in Nov 2025

10/10 Excellent

Danielle

Stayed 3 nights in Nov 2025

6/10 Okay

Ryland

Stayed 1 night in Nov 2025

4/10 Poor

ANIZ

Stayed 3 nights in Oct 2025

10/10 Excellent

Shanley

Stayed 1 night in Nov 2025

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff was friendly and helpful
Stayed 1 night in Oct 2025

8/10 Good

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ice place to stay
Stayed 2 nights in Oct 2025

8/10 Good

Richard, Quesnel

Stayed 3 nights in Oct 2025

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to stay at Candlewood Suites But it definitely will not be my last . The room was spacious with a kitchenette . I liked the safety of using your room key for doors and elevators even for underground parking . The staff was very friendly and allowed for a bit later checkout so that I could enjoy a swim and spend a bit longer relaxing in my room
Stayed 1 night in Oct 2025

10/10 Excellent

Minh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very close distance to West Edmonton Mall!
Stayed 1 night in Aug 2025

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My new fav hotel. Clean. Great under ground parking
Stayed 1 night in Oct 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Oct 2025

10/10 Excellent

lindsey

Stayed 1 night in Oct 2025

10/10 Excellent

Karen Van

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large spacious room, walk in shower. Really comfortable bed and bedding. Convenient location on the west end. Have stayed here a few times for concerts etc. No complaints!
Stayed 1 night in Oct 2025

10/10 Excellent

Chad

Stayed 2 nights in Oct 2025

8/10 Good

Heather

Liked: Amenities
Elevator was broken for a short time No jets in the hot tub The staff was awesome Maybe advertise the kitchen is stocked.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dana

Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in Sep 2025

10/10 Excellent

Robyn

Stayed 1 night in Sep 2025

10/10 Excellent

Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great!
Stayed 5 nights in Oct 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Staff & service
Nice affordable accommodations. Staff was kind and helpful; you do have to ask for extras (coffee etc.). Walking distance to amenities for the suite and a quick drive to West Ed. Rooms were large enough to host family gatherings!
Stayed 3 nights in Oct 2025

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly, and clean room
Stayed 1 night in Oct 2025