Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Exterior
Premium bedding, down duvets, memory-foam beds, in-room safe
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Gym

Explore the area

Map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Edmonton City Centre
    ‪8 min walk‬
  • Rogers Place
    ‪11 min walk‬
  • Edmonton Convention Centre
    ‪14 min walk‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪34 min drive‬

Room options

Standard Room, 1 King Bed, Balcony

  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Balcony

  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Mobility Accessible (Mobility, Accessible Tub)

  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Edmonton

A stay at Holiday Inn Express Edmonton Downtown by IHG places you in the heart of Edmonton, within a 15-minute walk of Edmonton City Centre and Rogers Place. .This hotel is 0.7 mi (1.1 km) from Edmonton Convention Centre and 1.7 mi (2.7 km) from University of Alberta.

What's nearby

  • Edmonton City Centre - 8 min walk - 0.7 km
  • Rogers Place - 11 min walk - 1.0 km
  • Edmonton Convention Centre - 14 min walk - 1.2 km
  • University of Alberta - 4 min drive - 2.8 km
  • University of Alberta Hospital - 5 min drive - 3.3 km

Getting around

  • Bay-Enterprise Square Station - 4 min walk
  • Avonmore Station - 7 min drive
  • Edmonton Intl. Airport (YEG) - 34 min drive

Restaurants

  • ‪Credo Coffee - ‬5 min walk
  • ‪Starlite Room - ‬4 min walk
  • ‪Remedy Cafe - ‬5 min walk
  • ‪Lock Stock Coffee - ‬5 min walk
  • ‪Dorinku Osaka - ‬4 min walk

About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel with free breakfast, a short walk to Edmonton City Centre
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 140 guestrooms featuring refrigerators and microwaves. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a steam room. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a ballroom.
Enjoy a satisfying meal at The Free Press Bistro serving guests of Holiday Inn Express Edmonton Downtown by IHG. Wrap up your day with a drink at the bar/lounge. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Edmonton? This hotel has 7093 square feet (659 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay films
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1003 reviews
Rating 8 - Good. 282 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Akiko

Stayed 1 night in Jan 2025

2/10 Terrible

Kimberley

Stayed 1 night in Jan 2025

6/10 Okay

Bryarly

Travelled with partner
Liked: Staff & service
Nice having a pool and hot tub. Breakfast was great. Took too long to receive towels. Also the walls and doors are super thin. You can hear everything. Also elevators take forever
Stayed 2 nights in Jan 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kristof

Stayed 3 nights in Jan 2025

6/10 Okay

Royce

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
For a hotel that sports the name of Holiday Inn I expected so much more. I had to park 2 blocks away in the over flow lot because the main lot is too small. The hotel is older and looks quite run down with holes in the concrete walls throughout the stairwells and during my stay there was a maintenance worker touching up the rough baseboards on my floor. Not a great sight to behold. For the price i paid per night I would likely not return and instead find something a little more up-kept and updated. The restaurant only serves breakfast. No lunch or dinner but they did have an Indian style restaurant attached to the hotel which is fine as long as you like that style of food. Luckily this hotel was right around the corner from Jasper Ave where so many other restaurants are. The pool and hot tub were under maintenance multiple days during my stay which was also a huge inconvenience. The saving grace of this property is the wonderful staff. They are very polite and friendly. Unfortunately the value for money just isn’t there.
Stayed 5 nights in Jan 2025

10/10 Excellent

Kevin

Liked: Amenities, property conditions & facilities
Staff are always friendly and accomidating
Stayed 2 nights in Jan 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean
Stayed 1 night in Jan 2025

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very wonderful, they helped us when we realized we didn't have a credit card! Our room key stopped working and there was no hesitation in walking up with us when the key still didn't work the 2nd time. Breakfast was amazing!! So many options and it was fresh, i was very impressed by the pancake maker!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Benton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Welcoming and Comfortable stay.

Our family stayed at the Holiday Inn Downtown Edmonton, and the experience was great! The location couldn’t have been better for our families event at the Kinsmen pool. The rooms were clean and comfortable, the breakfast was great, and above all the staff were absolutely amazing. They all showed a lot of care for our stay and repeatedly made sure our needs were met. Ali, and everyone at the front desk are the reason we will be sure to return.
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was extremely friendly and kind. My daughter had surgery in Edmonton, and they were so accommodating. The parking was excellent. Our view was incredible!
Stayed 1 night in Jan 2025

10/10 Excellent

Larena

Liked: Amenities, property conditions & facilities
I really like the balcony
Stayed 1 night in Jan 2025

8/10 Good

MANJIT

Liked: Cleanliness, staff & service, property conditions & facilities
all gud
Stayed 3 nights in Jan 2025

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a quick overnight business stay. Everything was accommodated. Friendly staff, quiet room, good internet for conference call, walking distance to legislature, and great breakfast options. 24 hour car parking from time of check in was an added bonus.
Stayed 1 night in Jan 2025

10/10 Excellent

harjinder

Services
Stayed 2 nights in Jan 2025

8/10 Good

HARPREET

Liked: Staff & service, property conditions & facilities
Breakfast area is not good
Stayed 3 nights in Jan 2025

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

2/10 Terrible

Jeffery

Stayed 1 night in Jan 2025

8/10 Good

Sage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The variety of breakfast. Bed was soft and warm.
Stayed 2 nights in Dec 2024

6/10 Okay

Joanne

Stayed 1 night in Jan 2025

8/10 Good

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good, and hotel and service was great. Was not impressed that the movie rental service was not available due to me pre-booking and the hotel was not able to provide for some reason. Also the parking cost has increased to $20 a night, this is substansially higher than the last time we stayed at this hotel. I feel the cost of the parking should be included with the cost of the stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property. The front desk staff was extremely kind and helpful
Stayed 2 nights in Nov 2024