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TRU BY Hilton Edmonton Windermere

2.5 star property

Photo gallery for TRU BY Hilton Edmonton Windermere

Free daily continental breakfast
Lobby
Lobby
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪14 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(100 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • Cineplex Odeon Windermere Cinemas - 14 min walk - 1.2 km
  • South Edmonton Common - 6 min drive - 9.4 km
  • West Edmonton Mall - 10 min drive - 15.8 km
  • University of Alberta - 14 min drive - 16.0 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Remedy Cafe - ‬4 min drive
  • ‪Mary Brown's Chicken - ‬19 min walk

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free parking, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 679 out of 1332 reviews
Rating 8 - Good. 352 out of 1332 reviews
Rating 6 - Okay. 149 out of 1332 reviews
Rating 4 - Poor. 76 out of 1332 reviews
Rating 2 - Terrible. 76 out of 1332 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Bryce

Stayed 1 night in Nov 2025

10/10 Excellent

Christie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was a great size, clean, bed was comfortable
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how this hotel felt like it was meant for people to gatherand hNg out in the lobby area. So many cute places to sit and visit, or play pool with a friend. Room was very modern,and beds comfortable. Only con was hotel could be a bit cleaner, lots of hidden dirt/dust in room, stain/spots on walls, and debri in hallways on carpets. Overall great hotel with excellence service
Stayed 1 night in Nov 2025

4/10 Poor

Hayden

Stayed 1 night in Nov 2025

10/10 Excellent

Elizabeth

Travelled with family, Travelled with pets
Liked: Cleanliness, property conditions & facilities
The staff was very friendly and helpful. The rooms were very clean and the continental breakfast was delicious!
Stayed 2 nights in Nov 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and Facility were very clean. There was a loud noise in the room and the pillows smelt funny. But all in all great location and amazing staff.
Stayed 3 nights in Nov 2025

8/10 Good

Brian

Stayed 2 nights in Nov 2025

10/10 Excellent

Jacqueline

Stayed 1 night in Nov 2025

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff, nice lobby
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Very much like the eco-friendliness concept and the amenities available in the lobby. Breakfast is diverse and abundant as well.
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Stayed 1 night in Oct 2025

2/10 Terrible

Laura

Terrible cancelation policy. Would have had to cancel 5 days in advance to not face a penalty. Tried working with Expedia and the hotel directly (who never responds to messages) and would not budge. I'm sorry but things come up. It's on me for not reading the policy.. but what hotel in 2025 doesn't let you cancel 48 hours prior. Super greasy to just keep my money. Didn't cancel so they couldn't rebook my room and make double the profit.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Staff were very friendly.
Stayed 1 night in Nov 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Really nice
Stayed 1 night in Oct 2025

6/10 Okay

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were provided with a key that didnt work, staff satated the battery on room foor needs battery replacement, then eventually they provided us with a different room. Rooms are clean, however very very little amount of shampoo and soap for hannd washing in the bathroom like it wasnt filled in weeks. Breakfast pretty basic but we hoped for non dairy milk to be present, anf there was no daity free options at all .
Stayed 1 night in Oct 2025

8/10 Good

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
disappointed that there was no hot tube
Stayed 2 nights in Oct 2025

6/10 Okay

jung seon

Stayed 1 night in Oct 2025

10/10 Excellent

Felix

Stayed 1 night in Oct 2025

10/10 Excellent

Silas

Stayed 1 night in Oct 2025

6/10 Okay

Fredelle

Stayed 1 night in Oct 2025

10/10 Excellent

Donney

Stayed 1 night in Oct 2025

8/10 Good

Leela, Saskatoon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Good location with restaurants within a short drive. The only complaint I have is that there was no room cleaning for the 4 nights we stayed there.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sherrie, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in south Edmonton. Clean, new, easy to access.
Stayed 1 night in Aug 2025

10/10 Excellent

Silas

Stayed 1 night in Oct 2025