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TRU BY Hilton Edmonton Windermere

2.5 star property

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Room, 2 Queen Beds
Lobby
Exterior
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Parking included
  • 24/7 front desk

Explore the area

Map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Currents of Windermere
    ‪8 min walk‬
  • South Edmonton Common
    ‪7 min drive‬
  • West Edmonton Mall
    ‪13 min drive‬
  • Edmonton, AB (YEG-Edmonton Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, iron/ironing board

Room, 1 King Bed

8.6 out of 10
Excellent
(75 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.8 out of 10
Excellent
(38 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.6 out of 10
Excellent
(4 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • South Edmonton Common - 7 min drive - 9.4 km
  • West Edmonton Mall - 13 min drive - 15.0 km
  • University of Alberta - 16 min drive - 14.6 km
  • Rogers Place - 22 min drive - 18.7 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪McDonald's - ‬19 min walk
  • ‪The Twin Otter Pub - ‬4 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Buco Pizzeria + Vino Bar - ‬4 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 1088 reviews
Rating 8 - Good. 307 out of 1088 reviews
Rating 6 - Okay. 120 out of 1088 reviews
Rating 4 - Poor. 69 out of 1088 reviews
Rating 2 - Terrible. 55 out of 1088 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Jennifer

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Hilary

Stayed 1 night in Feb 2025

10/10 Excellent

Elaine

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a fun place for the whole family! A great common area with a pool table and plenty of space to hang out with friends/family. The pool is shallow so perfect for kids. We will definitely stay again!
Stayed 1 night in Mar 2025

6/10 Okay

Jesse

Stayed 1 night in Mar 2025

10/10 Excellent

Veronick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and clean place. Staff was helpful and super nice. The only problem we had was the room on top of us was really loud banging and jumping around early in the morning and also late at night.
Stayed 2 nights in Mar 2025

10/10 Excellent

Natasha

Stayed 1 night in Mar 2025

8/10 Good

Theresa

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It was nice to have laminate flooring instead of carpet. Better lighting in the room and especially the bathroom would be great.
Stayed 1 night in Mar 2025

6/10 Okay

Conrad

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Violet

Stayed 2 nights in Feb 2025

10/10 Excellent

Abe

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Didn’t feel very inviting
Stayed 1 night in Mar 2025

8/10 Good

Dwan

Travelled with partner
Liked: Staff & service
The property is in a great location for the things we like to do and see. The property outside is dirty , there is drinks splatters on the building. The room was clean , but not deep clean... the baseboards were gross in the bathroom, light switch by the door was dirty and the one lamp didn't work. I went to front desk and asked for 2 more pillows because their pillows are thin and the front desk lady was only gonna give me 1. There was 2 of us in the room....
Stayed 1 night in Mar 2025

10/10 Excellent

Celeste

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eddie Wolf

Stayed 2 nights in Feb 2025

6/10 Okay

Dan

Business traveller, Travelled with group
Disliked: Amenities, property conditions & facilities
The rooms were fine, clean and well equipped. The breakfast was not good at all. The eggs and sausages were cold even though they were in a steam tray. The pancakes had some kind of green stuff in them but it wasn't St. Patrick's day so I don't n know what was going on with them. The coffee was not even lukewarm. i think it had likely been made the day before. Definitely not fresh. I realize it's only a hotel breakfast but I have stayed here before and it was much better. We through everything in the garbage and stopped on our way out of town to at least get a hot cup of coffee.
Stayed 1 night in Mar 2025

8/10 Good

Arzina

Stayed 4 nights in Mar 2025

8/10 Good

Nabeel

Stayed 1 night in Mar 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

It’s NEW but it’s only OK

It was a very clean hotel. Heater worked and had a circulating fan which I appreciate for white noise. Beds were a bit firm for me, but that’s just a preference. Continental breakfast was very limited and ended up having to go for breakfast elsewhere.
Stayed 2 nights in Mar 2025

6/10 Okay

Warren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and service was great. Our first room had quite a strong scent, but staff was very accommodating and offered another room without the strong perfume smell. Loved the fact that coffee a/o hot water was available at all hours in the lobby. Very quiet, comfortable beds, and great staff made for a great stay!
Stayed 1 night in Feb 2025

6/10 Okay

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service
Well I didn’t like the room and its interior. Breakfast was not good and fresh and you have very limited items. The dinning was ok. Staff is very helpful and nice. The only thing the have to work on their room interior.
Stayed 3 nights in Feb 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of restaurants close by.
Stayed 1 night in Feb 2025

10/10 Excellent

jarom

Travelled with partner
Liked: Cleanliness, staff & service, amenities
new and great staff
Stayed 2 nights in Feb 2025

10/10 Excellent

Lucas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and clean
Stayed 2 nights in Feb 2025