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TRU BY Hilton Edmonton Windermere

2.5 star property

Photo gallery for TRU BY Hilton Edmonton Windermere

Dining
Exterior
Room, 2 Queen Beds
Business centre
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
6025 Andrews Way, Edmonton, AB, T6W 1A4
  • Place, Currents of Windermere
    ‪8 min walk‬
  • Place, Cineplex Odeon Windermere Cinemas
    ‪14 min walk‬
  • Place, West Edmonton Mall
    ‪10 min drive‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

8.6 out of 10
Excellent
(99 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

Room, 1 King Bed, Accessible (Handicap)

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.6 out of 10
Excellent
(53 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

Room, 2 Queen Beds, Accessible (Handicap)

8.0 out of 10
Very good
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Edmonton

Located in Edmonton (Southwest Edmonton), TRU BY Hilton Edmonton Windermere is within a 15-minute drive of South Edmonton Common and Snow Valley Ski Club. .This hotel is 9.5 mi (15.3 km) from University of Alberta and 10.2 mi (16.5 km) from West Edmonton Mall.

What's nearby

  • Currents of Windermere - 8 min walk - 0.7 km
  • Cineplex Odeon Windermere Cinemas - 14 min walk - 1.2 km
  • South Edmonton Common - 6 min drive - 9.4 km
  • West Edmonton Mall - 10 min drive - 15.8 km
  • Rogers Place - 21 min drive - 20.8 km

Getting around

  • Century Park Station - 11 min drive
  • Avonmore Station - 16 min drive
  • Edmonton Intl. Airport (YEG) - 17 min drive

Restaurants

  • ‪Monacci Coffeehouse - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Remedy Cafe - ‬4 min drive
  • ‪Popeyes Louisiana Kitchen - ‬11 min walk
  • ‪Crumbl Cookies - ‬2 min drive

About this property

TRU BY Hilton Edmonton Windermere

Hotel with free breakfast, in the vicinity of South Edmonton Common
TRU BY Hilton Edmonton Windermere offers 90 accommodations with safes and bathrobes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 90 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and bathrobes. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, an arcade/game room, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of TRU BY Hilton Edmonton Windermere. A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 9:00 AM
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are available for CAD 25.00 per stay

Payment types

Important information

Optional extras

  • Pet fee: CAD 35.00 per pet, per night (maximum CAD 125.00 per stay)
  • Service animals are exempt from fees
  • Late check-in fee: CAD 35.00 for check-in between 3:00 AM and 11:00 AM
  • Crib (infant bed) fee: CAD 25.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector and a security system

We should mention

Pool access available from 8:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU Hilton Edmonton Windermere Hotel
TRU Hilton Windermere Hotel
TRU Hilton Edmonton Windermere
TRU Hilton Windermere
TRU BY Hilton Edmonton Windermere Hotel
TRU BY Hilton Edmonton Windermere Edmonton
TRU BY Hilton Edmonton Windermere Hotel Edmonton

TRU BY Hilton Edmonton Windermere Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 661 out of 1300 reviews
Rating 8 - Good. 342 out of 1300 reviews
Rating 6 - Okay. 148 out of 1300 reviews
Rating 4 - Poor. 76 out of 1300 reviews
Rating 2 - Terrible. 73 out of 1300 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, convenient but tucked away.
Stayed 1 night in Sep 2025

6/10 Okay

Anika

Stayed 1 night in Sep 2025

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

2/10 Terrible

Tyler, Manning

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Our son really wanted to go in the pool but it was so busy as they were doing swimming lessons. We will not be booking this place again.
Stayed 1 night in Sep 2025

10/10 Excellent

Gil

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Bikramjit singh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 1 night in Sep 2025

10/10 Excellent

Faith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I leave in the area. I needed a staycation after I could not get vacation end of August to Banff. I was planning on staying for a couple of nights that turned to 6. Absolutely awesome hotel.
Stayed 1 night in Sep 2025

8/10 Good

Doreen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is quiet and clean. However, the front desk staff are not very friendly. The individual at the desk robotically proceeded through the check in motions, gave us our key, void of any sincerity and hospitality.
Stayed 1 night in Sep 2025

10/10 Excellent

Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to access, clean, quiet. Continental breakfast!
Stayed 1 night in Sep 2025

10/10 Excellent

Dela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was searching forever to find a handicap accessible hotel so I could take my mom who is 86 in a wheelchair . We hit the jackpot with this place , amazing amenities, everything was so accessible. The breakfast was great ! The staff were very accommodating and pleasant . Couldn’t ask for a better place to stay , handicap or not handicap . We will be back !!
The breakfast area !
My mother in the comfy bed . Lots of room to get her in and out !!
Stayed 2 nights in Sep 2025

2/10 Terrible

Drashti

Stayed 1 night in Sep 2025

8/10 Good

Amarpal

Stayed 3 nights in Sep 2025

6/10 Okay

Karen

Stayed 1 night in Sep 2025

4/10 Poor

Lynn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
people fantastic but unfortunately bedding wasn't. Turned down the bed to find a pubic hair on bottom sheet. Kind of grossed us out. Since it was late and we were very tired we didn't call down for new sheets, but we did not sleep well after that. Usually I have never had an issue with a Hilton hotel. Its a first
Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, breakfast was better than many. Easy area to get to restaurants
Stayed 1 night in Sep 2025

8/10 Good

Emily

Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Stayed 1 night in Sep 2025

6/10 Okay

Gillian

Liked: Staff & service
The staff were great. The bathroom was not super clean and the toilet didn’t flush properly. Beds were comfortable and breakfast was well-appointed for a hotel breakfast.
Stayed 1 night in Sep 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Neda

Stayed 1 night in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Modern room with beautiful walk in shower. Great value compared to most of the other rooms we have booked. Lobby and pool area looked great but didn't have time to enjoy.
Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Stayed 1 night in Sep 2025

2/10 Terrible

Dale

Garbage policies with cancellation notice, called to change my booking and actually extend it but modify dates, to cancel the first night was the whole first night stay, so I didn’t, so they were upset that I didn’t cancel it. Why would I cancel it when I’m getting charge?
Stayed 2 nights in Sep 2025

2/10 Terrible

Troy

Disliked: Cleanliness, staff & service
Was in a rush to grab my bag they put away and the lady was slowly putting little creamers into a cup then got really sassy with me when i asked if we can please just get the luggage. Then asked for details about the bag and ID proof. Missed my flight because of it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Mikhael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025