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Holiday Inn Chicago Northwest-Elgin by IHG

3.0 star property

Photo gallery for Holiday Inn Chicago Northwest-Elgin by IHG

Exterior
Suite, 1 Queen Bed with Sofa bed
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Indoor pool, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi

Explore the area

View map
495 Airport Rd, Elgin, IL, 60123
  • Place, Advocate Sherman Hospital
    ‪4 min drive‬
  • Place, Sherman Hospital
    ‪4 min drive‬
  • Place, Santa's Village
    ‪5 min drive‬
  • Airport, Chicago, IL (ORD-O'Hare Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(44 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds, Roll-in Shower, Non Smoking (Communications Accessible)

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Mobility Accessible, Non Smoking (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed (Walk-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed (Walk-In Shower)

9.8 out of 10
Exceptional
(7 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(49 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(10 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Roll-in Shower, Non Smoking (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 King Bed, Roll-in Shower, Non Smoking (Communications Accessible)

  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed with Sofa bed, Accessible Bathtub (Mobility)

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications, Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Queen Beds, Transfer Shower (Mobility Accessible)

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Roll-in Shower (Communications Accessible)

  • Sleeps 4
  • 1 Single Bed

View all photos for Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

Suite, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Elgin

Located in Elgin, Holiday Inn Chicago Northwest-Elgin by IHG is within a 10-minute drive of Hemmens Cultural Center and Santa's Village. .This hotel is 3.8 mi (6.2 km) from Grand Victoria Casino and 7.1 mi (11.4 km) from Algonquin Historic Village Hall.

What's nearby

  • Presence Health - 3 min drive - 5.4 km
  • Advocate Sherman Hospital - 4 min drive - 6.0 km
  • Sherman Hospital - 4 min drive - 6.0 km
  • Santa's Village - 5 min drive - 7.4 km
  • Hemmens Cultural Center - 5 min drive - 4.5 km

Getting around

  • Elgin Station - 10 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 31 min drive

Restaurants

  • ‪Culver's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Maple & Hash - ‬3 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Checkers - ‬5 min drive

About this property

Holiday Inn Chicago Northwest-Elgin by IHG

Holiday Inn Chicago Northwest-Elgin by IHG offers 243 accommodations with safes and complimentary newspapers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 243 guestrooms featuring refrigerators and microwaves. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, gift shops/newsstands, and wedding services.
Enjoy American cuisine at Bennigans, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Elgin? This hotel has 9688 square feet (900 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekends.
Bennigans - This sports bar specializes in American cuisine and serves lunch and dinner.
Crystals - This restaurant specializes in American cuisine and serves breakfast only.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 16 for adults and USD 8 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Bennigans
  • Crystals

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 9,688 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Phone accessibility kit
  • Portable bathtub seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in fee: USD 60.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 75.00 and a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 16.00 for adults and USD 8.00 for children
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 75 per pet (varies based on length of stay) plus USD 75.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Chicago Northwest-Elgin
Holiday Inn Hotel Northwest-Elgin Chicago
Elgin Holiday Inn
Holiday Inn Chicago Northwest
Holiday Inn Elgin
Holiday Inn Chicago Northwest-Elgin Hotel

Holiday Inn Chicago Northwest-Elgin by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1001 reviews
Rating 8 - Good. 205 out of 1001 reviews
Rating 6 - Okay. 61 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Gregory

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very nice. Security on site. Hot tub was great. I would stay again if in the area again and need to stay overnight. Thank you.
Stayed 1 night in Dec 2025

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
It was more than amazing.
Stayed 2 nights in Dec 2025

10/10 Excellent

Charles, Jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

8/10 Good

karina

Stayed 1 night in Dec 2025

8/10 Good

Tabitha

Travelled with partner
Disliked: Property conditions & facilities
There were stains on the floor and ceiling. The ac unit was also hanging on by a thread. There was this weird stain on the table in our room that I couldn’t even remove myself. And I couldn’t have a late check Out. Otherwise the hot tub was very nice and the pool was great. Bed was comfortable, maybe they can start offering complimentary fans? Or put ceiling fans in? That would be a nice addition. It gets very hot at night no matter the temperature it is at.
This is the weird stain I am talking about
The restaurant at the hotel has high reviews but I ordered the mozzarella sticks and they made me very sick.
The breakfast is $16.99 and I believe that is too high so eggs and bacon with bread and fruits as the all you can it. The bagel on this plate was hard as a rock. Thankfully my breakfast was included with my room otherwise I would have not went there
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeffrey

Stayed 1 night in Dec 2025

8/10 Good

Cathy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly. Check in was quick and easy. The room was clean and comfortable. The food and drinks from the restaurant were great. Would stay again if in the area.
Stayed 1 night in Nov 2025

8/10 Good

Jerri

Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was PERFECT
Stayed 1 night in Nov 2025

10/10 Excellent

Shantel

Liked: Cleanliness, property conditions & facilities
It was a good night and the crib was clean and realizable
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was so helpful.
Stayed 1 night in Nov 2025

10/10 Excellent

Bill

Stayed 1 night in Nov 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, amenities
Staff was great. However, the heating unit in the bedroom would start with a loud clunck every time it cycled on, disturbing my sleep.
Stayed 1 night in Nov 2025

10/10 Excellent

Janessa

Stayed 1 night in Nov 2025

10/10 Excellent

David, Pingree Grove

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not free 16.00. Which I new. It was a buffet type all you can eat. Cant beat the price . Same breakfast 30.00 next door.Rooms were clean ,fresh, comfortable beds. Restaurant downstairs Beni
Stayed 3 nights in Nov 2025

10/10 Excellent

Sarah, CHICAGO

Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated pet friendly and room service. Clean and quiet. My only negative is the locks on doors. They were very delayed with recognizing the key cards. When you are outside at midnight potting a dog I want that door to open quickly and not be fussing with it trying to get it to recognize it.
Stayed 1 night in Nov 2025

10/10 Excellent

Kirby

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Clean and great staff
Stayed 1 night in Nov 2025

8/10 Good

Selwyn David Dickerson

Stayed 2 nights in Nov 2025

2/10 Terrible

David

Liked: Cleanliness
Disliked: Staff & service
The breakfast wait staff was very rude. They told me I couldn’t fill up my water at the water station. This was right after I paid for breakfast. Front entrance door also did not open all the way. The room was very nice, but the breakfast staff ruined the experience.
Stayed 2 nights in Nov 2025

6/10 Okay

Kyle

Liked: Cleanliness, amenities
Everything was good till I had to leave for a family emergency and got bounced between the hotel and hotels.com to see if I could refund one night since my plan was to stay the whole trip but obviously couldn’t due to family emergency. The lady we got at the hotel to talk to the manager was very rude and unpleasant. The rest of staff was great.
Stayed 3 nights in Nov 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes everything was good. Thank you!
Stayed 3 nights in Nov 2025

4/10 Poor

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hot water in our bathroom sink was non-existent. Also had an issue with the front desk worker I will address in a later section.
Stayed 2 nights in Nov 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service
It was OK. Hotel is a little worn but clean.
Stayed 1 night in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 1 night in Oct 2025