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The Ritz-Carlton, Sarasota

5.0 star property

Photo gallery for The Ritz-Carlton, Sarasota

Private beach nearby, white sand, free beach shuttle, beach cabanas
5 restaurants, breakfast, lunch, dinner served; American cuisine
View from property
Private beach nearby, white sand, free beach shuttle, beach cabanas
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available

Explore the area

View map
1111 Ritz Carlton Dr, Sarasota, FL, 34236
  • Place, Marina Jack
    ‪8 min walk‬
  • Place, Van Wezel Performing Arts Hall
    ‪11 min walk‬
  • Place, Lido Beach
    ‪5 min drive‬
  • Airport, Sarasota, FL (SRQ-Sarasota-Bradenton Intl.)
    ‪8 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Marina View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Marina View

9.4 out of 10
Exceptional
(11 reviews)
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(10 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Marina View

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds, Balcony, Marina View

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 2 Queen Beds, Balcony

  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 2 Queen Beds, Balcony, Marina View

Club Room, 2 Queen Beds, Balcony, Marina View

Club Room, 2 Queen Beds, Balcony, Marina View

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Marina view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom, Balcony, Bay View

Club Suite, 1 Bedroom, Balcony, Bay View | Living room

Club Suite, 1 Bedroom, Balcony, Bay View

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Bay view
  • Sleeps 4
  • 1 Double Bed

View all photos for Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony)

Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony) | Living room

Sarasota Suite, 1 King, Separate living room and Dining room, Club access, Non Smoking, (Balcony)

  • 123 sq m
  • Bay view
  • Sleeps 3
  • 1 Double Bed

View all photos for Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club

Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club | Living room

Ritz-Carlton Suite, View of the Marina, 1 King, Bathrooms: 1.5, Whirlpool fits 1, 2450sqft, Club

  • 228 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(4 reviews)
  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 Bedroom (Mobility/Hearing Access, Roll-in Shwr)

  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony (Mobility/Hearing Access, Roll-in Shwr)

10.0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Balcony, Marina View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Marina View (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Balcony, Marina View (Hearing Accessible)

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, down duvets, pillow-top beds

Deluxe Room, 1 King Bed, Balcony (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Bedroom, Balcony, Bay View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, down duvets, pillow-top beds

Room, 1 Bedroom, Balcony, Bay View (Mobility/Hearing Access, Roll-in Shwr)

  • 58 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Suite, 1 Bedroom, Balcony

  • 58 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Balcony

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Room, 1 King Bed, Balcony

  • 39 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

1 bedroom, premium bedding, down duvets, pillow-top beds

Club Suite, 1 Bedroom

  • 58 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Balcony, Marina View

Club Room, 1 King Bed, Balcony, Marina View

Club Room, 1 King Bed, Balcony, Marina View

  • 39 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Balcony, Bay View

View from room

Suite, 1 Bedroom, Balcony, Bay View

10.0 out of 10
Exceptional
(1 review)
  • 58 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About the area

Sarasota

Located in Sarasota (Central Sarasota), The Ritz-Carlton, Sarasota is within a 15-minute walk of Van Wezel Performing Arts Hall and Marina Jack. .This beach hotel is 0.9 mi (1.4 km) from Marie Selby Botanical Gardens and 2.4 mi (3.8 km) from St. Armands Circle.

What's nearby

  • Marina Jack - 8 min walk - 0.7 km
  • Van Wezel Performing Arts Hall - 11 min walk - 1.0 km
  • Marie Selby Botanical Gardens - 17 min walk - 1.5 km
  • St. Armands Circle - 5 min drive - 4.4 km
  • Lido Beach - 5 min drive - 4.7 km

Getting around

  • Sarasota-Bradenton Intl. Airport (SRQ) - 8 min drive

Restaurants

  • ‪Marina Jack - ‬11 min walk
  • ‪Ocean Prime Sarasota - ‬6 min walk
  • ‪Bridges Restaurant - ‬5 min walk
  • ‪Evoq Sarasota - ‬3 min walk
  • ‪Buddy Brew Coffee - ‬10 min walk

About this property

The Ritz-Carlton, Sarasota

Elegant beach hotel and 2 outdoor pools
The Ritz-Carlton, Sarasota offers 276 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature down comforters and premium bedding. 55-inch LED televisions come with pay movies and Netflix. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Sarasota hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts, a marina, and a 24-hour health club. 2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa, Sarasota has 17 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 276 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies. Complimentary wireless internet access is available to keep you connected. Bathrooms feature shower/tub combinations, designer toiletries, and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can get some exercise with a round of golf or enjoy a lazy day at the private beach. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and an arcade/game room. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Grab a bite at The Lido Key Tiki Bar, one of the hotel's 5 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the beach bar or one of the 5 bars/lounges. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Sarasota? This hotel has 40000 square feet (3716 square meters) of space consisting of conference space and meeting rooms.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
The Lido Key Tiki Bar - This bar is located on the beach.
The Golf Club Grille - Overlooking the golf course, this restaurant specializes in American cuisine and serves breakfast and lunch. Open select days.
Jack Dusty - This seafood restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Ridley's Porch - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Rufa - Onsite tapas bar. Guests can enjoy alfresco dining (weather permitting). Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free beach shuttle
  • Valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 15 to 50 per person
  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Jack Dusty
  • Ridley's Porch
  • Rufa
  • The Golf Club Grille
  • The Lido Key Tiki Bar

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • Arcade/game room
  • Fishing
  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Golf clubhouse
  • Golf driving range
  • Golf lessons
  • Kayaking
  • Paddleboard
  • Shopping
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Marina
  • On the bay
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 17 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 9 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with premium channels
  • Netflix
  • Pay films

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night, plus a one-time cleaning fee of USD 250.00 and a deposit of USD 250 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Children's club/arcade access
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Pool access
  • Shuttle service
  • Sporting facilities or equipment

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15.00 to 50.00 per person
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Pet deposit: USD 250 per stay
  • Pet fee: USD 20.00 per accommodation, per night plus USD 250.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ritz-Carlton Hotel Sarasota
Ritz-Carlton Sarasota
Sarasota Ritz-Carlton
Ritz-Carlton Sarasota Hotel
Sarasota Ritz Carlton
The Ritz-Carlton, Sarasota Hotel Sarasota
Ritz Sarasota
The Ritz Carlton, Sarasota
The Ritz-Carlton, Sarasota Hotel
The Ritz-Carlton, Sarasota Sarasota
The Ritz-Carlton, Sarasota Hotel Sarasota

Reviews

The Ritz-Carlton, Sarasota Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 725 out of 1008 reviews
Rating 8 - Good. 152 out of 1008 reviews
Rating 6 - Okay. 73 out of 1008 reviews
Rating 4 - Poor. 35 out of 1008 reviews
Rating 2 - Terrible. 23 out of 1008 reviews

Reviews

10/10 Excellent

Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermo wenceslao

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services and very professional people
Stayed 4 nights in Jul 2025

6/10 Okay

Donald

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Don't be fooled

Had to askl front desk to clean the rom and make the bed
Stayed 3 nights in Jul 2025

10/10 Excellent

Crislu

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Jul 2025

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience at The Ritz-Carlton Sarasota. Check-in was smooth with a lovely champagne welcome. Our Club Level room had a beautiful marina and pool view—slightly compact, but elegant and comfortable. Dining at Jack Dusty and Rufa was excellent (don’t miss the sliders!), and the poolside facilities like fishing kayaking and games were a hit with the whole family. The Club Lounge was the highlight—five gourmet food presentations daily, open bar, and outstanding staff who catered to my dietary needs with care and attention. We’ve stayed at many 5-star hotels, but this was one of the best lounge experiences we’ve had. Huge thanks to the Club Lounge team—you made our stay truly unforgettable!
Stayed 5 nights in Jun 2025

10/10 Excellent

Peter

Stayed 1 night in Jul 2025

6/10 Okay

Dr Sherly

Liked: Cleanliness, staff & service
The bathroom tub was not cleaned the shower head didn’t work I can’t understand why such a great resort had shower curtains instead shower doors. The room didn’t have a working fridge to store bottles water It was my 37th wedding anniversary we were very disappointed
Stayed 2 nights in Jul 2025

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent. Wonderful weekend getaway.
Stayed 3 nights in Jul 2025

10/10 Excellent

Meltem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay - spa was excellent, dining was scrumptious.
Stayed 3 nights in Jul 2025

10/10 Excellent

DIEGO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant service!

Brilliant service! Unique place! They have an amazing and private beach club near the hotel (around 10 mins from there) and each guest has permission to access there.
Stayed 2 nights in Jul 2025

10/10 Excellent

James J.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristin, Woodland Hills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the property was beautiful!
Stayed 5 nights in Jun 2025

10/10 Excellent

Elsa, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bad: Minor stuff that was easily addressed by a call to the front desk. In our room phones didn’t work via handsets and maid service plugged the bedside lamps into the non-switched outlet. Great: Everything else was excellent! The entire staff was superb. I Specifically want to single out the spa and beach… SPA: Excellent facility, fantastic amenities, kind helpful staff, my wife and I had an excellent couples massage; can’t say enough about the spa and staff. LIDO BEACH: The Beach Club is 3.3 miles from the hotel, but they have a bus that leaves every hour. It’s one of the best beaches I’ve visited in a long time. The staff was very attentive, food and drinks delivered to your lounge beachside; I could go on but you get the picture. In summation, if you can afford it, you’ll definitely come away relaxed and recharged.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jolene

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with wonderful views. Had a lovely family feel and the staff couldn’t do enough for us. It felt decadent but without the snobby mess you get at some hotels. We will definitely come back. The restaurant was pricey but the service and food were absolutely superb.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and Beautiful Hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Liudmila

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place, nice view
Stayed 1 night in May 2025

10/10 Excellent

karra

Stayed 4 nights in May 2025

10/10 Excellent

Stephen, Winnetka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been there a couple time and love it. Easy shuttle to the beach club.
Stayed 2 nights in May 2025

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Danielle

Stayed 2 nights in May 2025

8/10 Good

Mehrdad

Liked: Cleanliness, staff & service, room comfort

Needs Update

This hotel needs update. The carpets are old and dirty and never feels like a 5 star hotel.
Stayed 3 nights in Apr 2025

8/10 Good

LANCE, ST JOHNS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025