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Quality Inn & Suites Franklin

2.5 star property

Photo gallery for Quality Inn & Suites Franklin

Free buffet breakfast
Business centre
Exterior
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
1620 Armory Dr, Franklin, VA, 23851
  • Place, Franklin Commons Shopping Center
    ‪3 min walk‬
  • Place, Armory Plaza
    ‪9 min walk‬
  • Place, Paul D. Camp Community College - Franklin Campus
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Hair dryer, towels

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Franklin Commons Shopping Center - 3 min walk - 0.3 km
  • Armory Plaza - 9 min walk - 0.8 km
  • Lakeview Medical Center - 11 min walk - 1.0 km
  • Paul D. Camp Community College - Franklin Campus - 2 min drive - 2.4 km
  • Obici Hospital - 32 min drive - 50.0 km

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Love's Travel Stop - ‬2 min drive
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Joe's Pizza & Pasta Palace - ‬7 min drive
  • ‪El Ranchero - ‬4 min walk

About this property

Quality Inn & Suites Franklin

Hotel in Franklin with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Quality Inn & Suites Franklin Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 64 out of 212 reviews
Rating 8 - Good. 48 out of 212 reviews
Rating 6 - Okay. 57 out of 212 reviews
Rating 4 - Poor. 22 out of 212 reviews
Rating 2 - Terrible. 21 out of 212 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Rynesha

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
room was dusty and filled with a bunch of spiders and spider webs
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff that I dealt with, wee very courteous and helpful...!
Stayed 1 night in Sep 2025

10/10 Excellent

Jay

Stayed 5 nights in Aug 2025

10/10 Excellent

tenika

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again!

Hotel was clean and smelled fresh. Check-in was quick and easy. Staff was nice and helpful. Rooms was freshly cleaned. Beds were nice and comfortable. Quiet. Near gas stations, restaurants, and Walmart.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Pretty nice and clean.

It was better then i expected. I love the floor, because carpet carry germs but this wood tile floor can be mopped if a spill happens.it was kool
Stayed 1 night in Aug 2025

8/10 Good

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

Breakfast left a lot to be desired (bagels with no cream cheese, 2 kinds of cereal, mini muffins, and stale cinnamon rolls). The bed was comfortable and the A/C workerd great! We were there less than 12 hours and it suited our needs.
Stayed 1 night in Aug 2025

8/10 Good

Garry

Stayed 1 night in Aug 2025

10/10 Excellent

Llonia

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay
Stayed 2 nights in Aug 2025

6/10 Okay

ashby

Stayed 1 night in Aug 2025

8/10 Good

Michele

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Wendy

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The room was big and bed was nice.
Stayed 1 night in Jul 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reasonable, clean room.

We were just in town for a family reunion, so luxury wasn't necessary. The room was clean, the tv worked (for the short times we were in the room), and beds very comfortable. This hotel's dining area wasn't open when we were starting our days this weekend, but there were several diners close by with great food. Also, although this was a smoking room, you couldn't tell until you saw the ashtray on the desk. My only complaint was the floor of the tub shower was slippery, so we had to be sure to hold onto the bar to avoid falling.
Stayed 2 nights in Jul 2025

6/10 Okay

Marla

Liked: Cleanliness, staff & service
All of the necessary components of a good stay. The pet fee was a bit high ... about the same as a person ... extra $100 for 2 nights for a 7 lbs adult pom.
Stayed 2 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family

Bad Service

There was not enough wash cloths and towels in the room went to front desk asked he said house keeping will bring them waited like 35 minutes saw house keeping outside with a cart and he would not give them to us or other family member’s that rented there room he went back and forth with us . This is not worth it next time I will take my service somewhere else
Stayed 1 night in Jul 2025

8/10 Good

Edessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property multiple times for business travel. The front lobby is always clean, and the staff are pleasant. I typically stay in a room with 2 double beds nonsmoking. The room was spacious enough for me, clean and smelled great. The bed was great as well.
Stayed 1 night in Jul 2025

2/10 Terrible

John

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Our 1st room was dirty, our 2nd room Ac didnt work. Our 3rd room was so so.
Stayed 1 night in Jul 2025

10/10 Excellent

Latoya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Curtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff. Nice pool and served breakfast.
Stayed 1 night in Jul 2025

6/10 Okay

Cristina

Travelled with partner
Liked: Amenities
Air conditioning poor system. Hot in that room. Facility is cleaned!
Stayed 1 night in Jul 2025

10/10 Excellent

Jay

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Check in was very easy and staff very friendly and room and area was very clean
Stayed 4 nights in Jul 2025

2/10 Terrible

Rebecca

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jul 2025

6/10 Okay

Michaele A

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2025