This was one of the worst hotel experiences we’ve ever had.
The first room they gave us was completely unacceptable — the bathtub was filthy, there was visible mold everywhere with a strong musty odor, and we found bugs in the sheets. The phone didn’t work and was covered in thick grime like it hadn’t been cleaned in months.
We asked to be moved, and while the second room was a little cleaner, it was still bad. There was mold on the floor near the bed, the microwave was dirty, and worst of all — we found rat droppings.
We had our 1-year-old baby with us, and it was honestly disturbing and unsafe. My husband had to go out and buy cleaning products just to disinfect the room ourselves.
This is absolutely unacceptable for any hotel. Don’t stay here unless you’re prepared to clean your own room and risk your family’s health. Management seriously needs to step up. I wouldn’t recommend this place to anyone.