Candlewood Suites Erie by IHG

2.5 star property

Photo gallery for Candlewood Suites Erie by IHG

Suite, 1 Bedroom (1 King Bed, Sofa Bed)
Point of interest
Room amenity
Property amenity
Suite, 1 Bedroom (1 King Bed, Sofa Bed)

Reviews

7.4 out of 10
Good

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View map
2020 Edinboro Road, Erie, PA, 16509
  • Place, Millcreek Mall
    ‪3 min walk‬
  • Place, Splash Lagoon
    ‪4 min drive‬
  • Place, Presque Isle Downs and Casino
    ‪8 min drive‬
  • Airport, Erie, PA (ERI-Erie Intl.)
    ‪11 min drive‬

Room options

Studio Suite

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Com, Tub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible (Comm)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Accessible (Mobil Roll Shwr)

  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

7.4 out of 10
Good
(6 reviews)
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed, Accessible (Comm)

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (1 King Bed, Sofa Bed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 2 Queen Beds, Accessible (Comm)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Erie

Located in Erie, Candlewood Suites Erie by IHG is a 1-minute drive from Millcreek Mall and 6 minutes from Erie Zoo. .This hotel is 4.8 mi (7.8 km) from Presque Isle Downs and Casino and 5 mi (8.1 km) from Lake Erie.

What's nearby

  • Millcreek Mall - 3 min walk - 0.3 km
  • Splash Lagoon - 4 min drive - 4.7 km
  • Erie Zoo - 7 min drive - 5.3 km
  • Presque Isle Downs and Casino - 8 min drive - 6.9 km
  • Waldameer & Water World - 8 min drive - 8.6 km

Getting around

  • Erie Station - 12 min drive
  • Erie, PA (ERI-Erie Intl.) - 15 min drive

Restaurants

  • ‪GetGo - ‬16 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Market Café - ‬15 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪Dunkin' - ‬9 min walk

About this property

Candlewood Suites Erie by IHG

Hotel with free parking, 5-minute walk to Millcreek Mall
Candlewood Suites Erie by IHG offers 68 air-conditioned accommodations with DVD players and complimentary newspapers. Each accommodation is individually furnished. 42-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

This Erie hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Make yourself at home in one of the 68 individually furnished guestrooms, featuring kitchens with full-sized refrigerators/freezers and stovetops. 42-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and complimentary newspapers.
Enjoy recreational amenities such as an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, shopping on site, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites Erie by IHG.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Restaurants on site

  • Candlewood Cupboard

Things to do

  • Golf
  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Grab bar in shower
  • Lift
  • Low-height counter and sink
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 4 floors

Room amenities

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The host will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 150.00 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 150.00 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Erie Hotel
Candlewood Suites Erie
Candlewood Suites Erie
Candlewood Suites Erie by IHG Erie
Candlewood Suites Erie by IHG Hotel
Candlewood Suites Erie an IHG Hotel
Candlewood Suites Erie by IHG Hotel Erie

Candlewood Suites Erie by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 178 out of 468 reviews
Rating 8 - Good. 117 out of 468 reviews
Rating 6 - Okay. 64 out of 468 reviews
Rating 4 - Poor. 53 out of 468 reviews
Rating 2 - Terrible. 56 out of 468 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Sandra

Disliked: Staff & service
Seems understaffed, staff does not keep up on customers needs inside hotel. If you hunt someone down they
Stayed 2 nights in Aug 2025

4/10 Poor

Lissett

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The property seemed run down. Staff not professional. We arrived and receptionist had coworker sitting on rolling chair across receptionist desk and did not move or give privacy when being registered in. Room was filthy had film of dust on fridge and greasy fingerprints on microwave and dishwasher. Stains on bed cover. Asked to be moved to another room. This one was better but not by much. Bathroom still had stains. I would have stayed at another hotel but I had prepaid the rooms. The area was nice but the hotel was a let down. This was the first time I stayed at a Candlewood but I don’t think I ever will again. Too much money paid for such a bad experience.
Stayed 3 nights in Jul 2025

4/10 Poor

Rick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Better food options, could be cleaner.
Stayed 2 nights in Jul 2025

4/10 Poor

Marcia

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Long black hairs on bathroom floor, old used coffee filter in the maker, dried crumbs on counter, blown light bulbs in room, no body wash in shower, light bulb just hanging loose in the refrigerator, long wait for check in upon arrival with a few other guests staring at the "be back in 10 minutes" sign. Okay for a place to crash but wouldn't choose stay again if there was another option.
Stayed 2 nights in Jul 2025

6/10 Okay

Suzanne

Liked: Staff & service
All the dishes and utensils were in the dishwasher dirty when I arrived. Food in little store was sparse—poor selection. No carts available at checkout. I’ve been at much nicer Candlewoods. Nice fellow checked me in, but you needed at least 3 of him to take care of all the management deficits!
Stayed 1 night in Jul 2025

8/10 Good

Allan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Check in was a nightmare.
Stayed 1 night in Jul 2025

2/10 Terrible

michael

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Check in took over an hour, and we got there an hour after check-in started. No exhaust fan in the shower, and they gave us keys to the wrong room. It was occupied.
Stayed 1 night in Jul 2025

10/10 Excellent

Karrail

Liked: Staff & service, amenities, property conditions & facilities
The hotel is very nice even had a kitchen in there in the room. I was in which I thought was pretty neat. The staff were very polite and professional and everything was very clean. I definitely go back again to stay
Stayed 1 night in Jul 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay.

Quick night away! Water pressure was to notch!
Stayed 1 night in Jul 2025

4/10 Poor

Ezana

Liked: Cleanliness, property conditions & facilities
All in all, we are not thrilled.
Stayed 2 nights in Jul 2025

6/10 Okay

Amy

Stayed 1 night in Jul 2025

2/10 Terrible

Sean

Stayed 1 night in Jun 2025

6/10 Okay

Erica

Travelled with partner
Liked: Staff & service
It needs a deep clean. Someone else’s hair was on the wall of the shower and the bathroom had a general grubbiness where you could tell the floor wasn’t cleaned properly. The pool is small and was full of children who did not care about sharing and being respectful of others. The staff were friendly.
Stayed 1 night in Jun 2025

2/10 Terrible

Sarah, Tahlequah

Disliked: Staff & service
We tried to check in and were turned away because there were no clean rooms available.
Stayed 1 night in Jun 2025

4/10 Poor

Kristen, WEST MIDDLESEX

Travelled with family
Liked: Property conditions & facilities
Check in was a nightmare! This property was clearly going through a change of management/? on that day. The Manager told us that it was his last day and that everyone it had been a rough day and everyone was sad. He was attempting to do right by people but it appeared things were way out of his control. They were assigning rooms and when the guest got to the room it was not cleaned. This happened to me, my daughter, 2 others we were traveling with. I also spoke with 2 couples in the elevator who said they were also having issues. The next day, when I checked out, I overheard a woman employee complaining about the guest. I feel this location should compensate the guest that evening.
Stayed 1 night in Jun 2025

2/10 Terrible

Joan

I showed up only to find out that my reservation had been canceled. There were no rooms for me there or at any other hotel in the area so my entire trip was ruined. I received no notice that the hotel was overbooked prior to me arriving, which could’ve allowed me to change my plans. On top of that the front desk person was rude as if I should’ve known better. I will never use Expedia again.
Stayed 1 night in Jun 2025

6/10 Okay

Cynthia

Stayed 1 night in May 2025

4/10 Poor

Shawn

Travelled with family
Disliked: Staff & service
They only had 1 staff member there at all times. No towels at the pool and extremely restricted hours at the pool as well even tho the sign said 6am-10pm. No toilet paper in the lobby bathrooms. The room was ok. It was large and pretty clean. I certainly would not use anything in the kitchen tho. I did appreciate that they had five products in the bathroom. But with our overall experience I would not stay here again. There are too many choices in a place like Erie.
Stayed 1 night in Jun 2025

10/10 Excellent

Nicholas

Stayed 2 nights in May 2025

2/10 Terrible

Mary

Disliked: Staff & service
Stayed 1 night in May 2025

2/10 Terrible

Cam

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
When they were inputting my deposit, I was charged an extra amount equating to over 20 times what the room cost which flagged my credit card and locked it while there for work for a week. Took days to fix the issue. Never received any points, free stay, or anything.
Stayed 8 nights in May 2025

6/10 Okay

Barry

Stayed 1 night in May 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

Place was very clean, name brand amenities, complimentary coffee and fruit, and dead stack in the middle of everything great about Erie. Never drove more than 10 minutes to anything we wanted to do or see.
Stayed 1 night in Apr 2025

10/10 Excellent

Britanya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the experience and will be staying there again very soon. Thanks for the hospitality
Stayed 2 nights in Apr 2025