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Best Western Plus Grand Manor Inn

2.5 star property

Photo gallery for Best Western Plus Grand Manor Inn

1 bedroom, pillow-top beds, blackout curtains, iron/ironing board
Lobby
Lobby
Free continental breakfast
Standard Room, 2 Queen Beds, Non Smoking, Balcony

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Pool
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
971 Kruse Way, Springfield, OR, 97477
  • The Shoppes at Gateway
    ‪11 min walk‬
  • University of Oregon
    ‪4 min drive‬
  • Autzen Stadium
    ‪5 min drive‬
  • Eugene, OR (EUG)
    ‪17 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Balcony (Larger Room)

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

Standard Room, Multiple Beds, Non Smoking, Balcony (Larger Room)

  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (Living Room;Larger Room)

  • Sleeps 4
  • 2 King Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillow-top beds, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

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Exterior

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  • Pet-friendly
  • Parking included
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About the area

Springfield

With a stay at Best Western Plus Grand Manor Inn, you'll be centrally located in Springfield, within a 10-minute drive of University of Oregon and Autzen Stadium. .This hotel is 5.7 mi (9.2 km) from Hayward Field and 0.6 mi (1 km) from The Shoppes at Gateway.

What's nearby

  • The Shoppes at Gateway - 11 min walk - 1.0 km
  • Riverbend Hospital - 17 min walk - 1.4 km
  • University of Oregon - 4 min drive - 4.5 km
  • Autzen Stadium - 5 min drive - 4.8 km
  • Hayward Field - 6 min drive - 7.1 km

Getting around

  • Eugene Station - 11 min drive
  • Mahlon Sweet Field Airport (EUG) - 15 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬17 min walk
  • ‪Noodles & Company - ‬18 min walk
  • ‪Panda Express - ‬4 min walk
  • ‪Panera Bread - ‬19 min walk

About this property

Best Western Plus Grand Manor Inn

Hotel in Springfield with free breakfast and a fitness center
Best Western Plus Grand Manor Inn offers 65 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LCD televisions are featured in guestrooms. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Your room comes with a pillowtop bed. Complimentary wired and wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center.
A complimentary continental breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per accommodation, per night (maximum USD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 20.00 per accommodation, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Pool access available from 10:00 AM to 10:00 PM

Property is also known as

Best Western Grand Manor
Best Western Grand Manor Inn
Best Western Grand Manor Inn Springfield
Best Western Grand Manor Springfield
Best Western Manor Inn
Best Western Springfield
Best Plus Manor Springfield
Best Western Grand Manor Inn
Best Western Plus Grand Manor Inn Hotel
Best Western Plus Grand Manor Inn Springfield
Best Western Plus Grand Manor Inn Hotel Springfield

Best Western Plus Grand Manor Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 103 out of 1003 reviews
Rating 4 - Poor. 84 out of 1003 reviews
Rating 2 - Terrible. 59 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jason

Stayed 2 nights in Mar 2025

10/10 Excellent

clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there twice recently. Well kept property. Staff is friendly. easy to parking. close to shopping and restaurants. Quiet, comfortable beds.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and very large!! The breakfast was very good with lots of varieties. Check in was fast!!
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with family
Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Susanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I especially appreciate that they DO NOT put bibles in the rooms. If you’re going to put Christian mythology in your rooms, then put the Koran, the Torah, and all the others too. Besides the Bible is not appropriate for children. It’s full of rape, murder, incest, and abuse. Room was spacious, clean, updated furnishings & fixtures. The included breakfast is the standard fare you see at all of the hotels in this class, but because it was included for the same price as hotels in the area that didn’t offer breakfast, that sealed the deal for us.
Stayed 1 night in Feb 2025

4/10 Poor

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
My bed was severaly worn in on the side I sleep on.I had horrible back pain next AM. The window curtains wouldn’t cover the entire window. Allowing a gap of exposure. Had to ask for a sheet to cover.
Stayed 2 nights in Feb 2025

4/10 Poor

Michele A

Stayed 2 nights in Jan 2025

10/10 Excellent

shawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy check in, friendly staff, rooms are big and quiet!
Stayed 1 night in Jan 2025

4/10 Poor

Bryan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
There are no EV charging slots. There are Tesla Supercharging slots down the street, not on site. It is false advertising to include “EV charging” in the listing. I chose this place because of the charging, for the convenience.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, and pet friendly. The balcony is a plus.
Stayed 2 nights in Jan 2025

6/10 Okay

Candace

Liked: Room comfort
Disliked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Becky Lu

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two relatively minor things weren't great...there was more hallway noise if someone was talking as they walked by, and the coffee in the lobby area was not "real" coffee...a vending machine that dispensed per individual order. The room coffee wasn't any better. But the rooms were comfy, tv channels were generous in selection, and everything else was top notch. Most of all, though, major kudos for accepting multiple dogs. Thank you for that!!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast options were good, although was running low on some items
Stayed 2 nights in Dec 2024

6/10 Okay

Cheryl

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

James, Beaverton

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy as a clam

Enjoyed my stay. Will go back there.
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service as usual

Ive stayed at thia location before and loved it. Booked again as an emergency and had an equally great experience. We had an issue with the shower with the water not letting out after my daughter had a shower, and we called for assistance. The one person on duty came as soon as I called and once he realized he could not fix it, he assigned us a new upgraded room with a balcony in less than 10 minutes. Complimentary breakfast was great as usual with many options and enough for refills. I will definitely stay here again.
Stayed 1 night in Nov 2024

8/10 Good

Ray

Stayed 1 night in Oct 2024

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Big clean rooms.
Stayed 1 night in Nov 2024

8/10 Good

Tracy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sumaria

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were in terrible conditions. They were trying to go up on prices due to a game but did not have the quality of rooms. It seemed like a scam. It was horrible.
Stayed 3 nights in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024