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Chena Hot Springs Resort

2.5 star property

Photo gallery for Chena Hot Springs Resort

Exterior
BBQ/picnic area
Garden
Forget-me-not Cabin (No Bathroom)
Caribou Cabin (No Bathroom) | Balcony view

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Chena Hot Springs
    ‪1 min walk‬
  • Aurora Ice Museum
    ‪3 min walk‬
  • Angel Rocks Trailhead
    ‪13 min drive‬

Room options

Family Suite

  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

View all photos for Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

Standard Room, 1 Bedroom (Moose Lodge)

8.2 out of 10
Very good
(35 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room

Signature Room

Signature Room

7.6 out of 10
Good
(26 reviews)
  • Sleeps 4
  • 2 Double Beds

About the area

Fairbanks

When you stay at Chena Hot Springs Resort in Fairbanks, you'll be in the mountains, just steps from Chena Hot Springs and Aurora Ice Museum. .This hotel is 1.2 mi (2 km) from Chena River and 7.9 mi (12.7 km) from Angel Rocks Trailhead.

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 13 min drive - 17.5 km
  • Tors Trailhead - 27 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Languages

English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 330 out of 996 reviews
Rating 8 - Good. 306 out of 996 reviews
Rating 6 - Okay. 175 out of 996 reviews
Rating 4 - Poor. 118 out of 996 reviews
Rating 2 - Terrible. 67 out of 996 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Clint

Stayed 3 nights in Apr 2025

10/10 Excellent

Omar

Stayed 1 night in Apr 2025

6/10 Okay

Mukesh

Not so bed

One thing i like about this resort is they have good choices of food and good service. Rooms are very small and noisy, hot spring pool was bit too hot but comfortable. Service at hot pool was poor. For first time user of this pool make sure you put all your belongings in to the locker before you close it this they will not explain it to you. Ice museum is good to experience.
Stayed 2 nights in Apr 2025

10/10 Excellent

Lori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our week at Chena Hot Springs. The Northern lights put on a fabulous display. The hot springs and the pool were wonderful. The food at the restaurant was delicious. We were treated well by the staff. A quick dog sled ride was fun. Highly recommend this adventure in the remote resort.
Stayed 4 nights in Feb 2025

8/10 Good

Jason, Philadelphia

Travelled with group
Liked: Staff & service
the room is too old, maybe need renovation
Stayed 1 night in Apr 2025

8/10 Good

Phra Samai

Stayed 1 night in Apr 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hot Springs

Not ADA friendly. Poor WiFi, TV service. The hot springs was why we went. Probably will not stay in the resort again. One time experience. Not worth the money spent. The restaurant price are way high.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2025

10/10 Excellent

BHARAT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place! Great staff, a beautiful hot springs pool and the right place fot stunning aurora views during season
Stayed 2 nights in Apr 2025

10/10 Excellent

Igor

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Amazing property and tours. Food was great. Utilization of geothermal energy and self-sufficiency is impressive. Staff was friendly and helpful for the most part- some much more than others. It could be a 5-star experience if ran a little more efficiently and if staffed/managed a little better. For example, there is no ability to get a drink from the bar without waiting, sometimes at great length, to be seated in the restaurant. There were many varieties of shirts offered for sale, but almost all were size small. Communication and organization is sometimes lacking regarding the tours. Some parts of the lodge got very hot. It seems like it is difficult to regulate the temperature. I had a great time there and am certainly glad I stayed. I would recommend to anyone and encourage to make full use of all the activities and tours. But not everyone should drive there as the roads can be hazardous, depending on the weather.
Stayed 3 nights in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great property, great food..hot springs are amazing
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Great food and comfy rooms next to a Hot Springs with the ability to see the northern lights. What more could you want?
Stayed 4 nights in Mar 2025

6/10 Okay

Doanna

Liked: Staff & service
Stayed 5 nights in Mar 2025

8/10 Good

patrick

Travelled with family, Travelled with group
Liked: Staff & service, amenities
This was a great escape with loads of outdoor activities. However, there weren't enough food/dining options to keep up with demand. Best to dine at nonpeak hours if you want to eat in the restaurant. The staff really work hard so kudos to them.
Stayed 3 nights in Mar 2025

6/10 Okay

Tokie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The heater in room wasn’t working. The water smelled bad.
Stayed 3 nights in Feb 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aurora Great, Resort Good Not Great

We stayed 5 nights to catch the Aurora Borealis, it did not disappoint. This is a remote location an hour and a half NE of Fairbanks. There’s nothing else out here except for the resort so you are a captive audience to their offerings. The food in the restaurant is decent, could be better. Wait times are long for peak hours. Ordering to go is a good option. There’s a bar in the restaurant. Bring your own bottled water because the well water tastes terrible, and for some reason the restaurant does not sell it. There’s a lot to do here including some free activities. The hot springs, pool and hot tubs are free, hiking is great, geothermal energy and greenhouse tours are free and aurora viewing is free. Lots of games available in the activity center. Several paid tours available depending on time of year. Check out their website for list. Highly recommend the Aurora Viewing Tour if you’re here during a time when it’s going to be out. We had a fantastic light show! The tour takes you up the side of a mountain in a snow machine. It is rough on the back so you may want to pass if you have back problems. My husband did okay, but was sore for a few days after. It’s 5 hours altogether and there’s yurts for hot beverages and getting warm. Heated out houses available too. BRING A TRIPOD FOR YOUR PHONE OR CAMERA for the best pictures of the Aurora. We forgot ours. Pictures are still good, not great. No cell service here, Wi-Fi is slow and only available in some areas.
Stayed 5 nights in Feb 2025

10/10 Excellent

Nancy

Stayed 4 nights in Feb 2025

10/10 Excellent

Joleen

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly and encouraging jn trying new things like snowmobiling. Beautiful grounds in the winter, hot springs felt so good after playing in the cold. Room temps varied due to geothermal energy.
Stayed 4 nights in Feb 2025

4/10 Poor

Cynthia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We took the Chena shuttle from the Fairbanks airport to the resort. The van was very cold, no heat and has seen better days. At check in we were advised that we have to carry our 3 50 lbs luggage to the Moose lodge & up to the 2nd floor. My husband just had a shot in his spine due to back issues & I have a torn rotater cuff. No one to assist, you would think that they would have someone to help with the amount of money we paid for the room. But wait there is more…no heat in the room, no refrig, no microwave. Several vending machines out service, dryer for the swim suits out of service & the snow cats are on their last leg, plus again no heat! I asked a waitress about the water and ice for drinks due to my allergy to sulfa, she advised it was filtered not to worry however it’s filtered but if you are allergic to sulfa DON’T DRINK. Trust me. We had to wait for the same waitress to get back from a smoke break before we could place our dinner order then had to wait for her to return again to get our food, smelling like a big cigarette. The ice museum is a waste of money, it’s been melted & of course the resort didn’t tell us about it but once inside you can clearly see that it hasn’t been kept up. Shuttle service back to the airport was just as cold. Do you not believe in heaters? Property has bare electrical wires, smoke detectors unhooked, dusty and dirty. This resort & equipment looks like they haven’t seen a maintenance in a very long time.
Stayed 5 nights in Jan 2025

10/10 Excellent

Ericka

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for a place to get away, this is where to go. Very secluded, very relaxing! We did a friends solo trip. Got to see the lights every night. Many options on things to do there. Prices are super reasonable, especially for drinks and food. The staff is amazing. Only little things I have to say is...water taste terrible (like sulfer) but one of the workers let us know where to get the "good water" at. Rooms are a bit small and super hot. We had both windows open and fan but were still really hot.
Stayed 4 nights in Jan 2025

10/10 Excellent

Helen

Stayed 2 nights in Dec 2024

8/10 Good

Yu

Stayed 1 night in Dec 2024

8/10 Good

Deborah, San Diego

Travelled with partner
This was an interesting experience of being below 0 degrees for several days. The highlight was the fog sled ride with Cody as he was very friendly and knowledgeable. The ice museum was also interesting. The dip in the hot springs which felt like a hot tub with snow and ice surrounding me was a unique experience. We really enjoyed the greenhouse and geothermal plant. The aurora evening was somewhat disappointing as we chose an evening when they failed to appear. The ride in the AVT was interesting but very bumpy. I wished there had been a naturalist to explain the science behind the auroras not just provide hot drinks and snacks in a warm yurt. We had to wait two hours for the shuttle after arriving at the airport. It was an enjoyable experience.
Stayed 3 nights in Jan 2025

8/10 Good

Lala

Liked: Cleanliness
The room is small, and the dinner reservation staff seemed slightly impatient.
Stayed 1 night in Dec 2024