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Chena Hot Springs Resort

2.5 star property

Photo gallery for Chena Hot Springs Resort

Property amenity
Standard Cabin, 1 King Bed (No Bathroom) | View from room
Exterior
Property amenity
Forget-me-not Cabin (No Bathroom) | Extra beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

View map
56.5 mile Chena Hot Springs Rd., Fairbanks, AK, 99712
  • Place, Chena Hot Springs
    ‪1 min walk‬
  • Place, Aurora Ice Museum
    ‪3 min walk‬
  • Place, Tors Trailhead
    ‪21 min drive‬

Room options

View all photos for Room, 2 Queen Beds (Moose Lodge)

Room, 2 Queen Beds (Moose Lodge)

Room, 2 Queen Beds (Moose Lodge)

8.2 out of 10
Very good
(36 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

7.2 out of 10
Good
(30 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite

  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 2 Queen Beds

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About the area

Fairbanks

When you stay at Chena Hot Springs Resort in Fairbanks, you'll be in the mountains, just steps from Chena Hot Springs and Aurora Ice Museum. .This hotel is 1.2 mi (2 km) from Chena River and 7.9 mi (12.7 km) from Angel Rocks Trailhead.

What's nearby

  • Chena Hot Springs - 1 min walk - 0.2 km
  • Aurora Ice Museum - 3 min walk - 0.3 km
  • Angel Rocks Trailhead - 11 min drive - 17.5 km
  • Tors Trailhead - 21 min drive - 34.8 km

Getting around

  • Fairbanks Intl. Airport (FAI) - 98 min drive

Restaurants

  • ‪Chena Hot Springs Resort Restaurant - ‬2 min walk
  • ‪Angel Creek Lodge - ‬9 min drive
  • ‪Paxson Lodge - ‬2 min walk

About this property

Chena Hot Springs Resort

Hotel with free parking, steps from Chena Hot Springs
Chena Hot Springs Resort offers 80 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with satellite channels. This Fairbanks hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.
An indoor pool and an outdoor pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Stay in one of 80 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include coffee/tea makers and ceiling fans, and housekeeping is provided daily.
Take advantage of recreational opportunities offered, including an outdoor pool, an indoor pool, and bicycles to rent. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
Chena Hot Springs Resort has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: USD 11.50 to 41.95 for adults and USD 9.25 to 9.25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Canoeing
  • Cross-country skiing
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Indoor pool
  • Outdoor pool
  • Playground
  • Ski equipment rentals
  • Snowmobiling
  • Snowshoeing

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 11.50 to 41.95 for adults, and USD 9.25 to 9.25 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:30 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort
Chena Hot Springs Fairbanks
Chena Hot Springs
Chena Hot Springs Resort Hotel
Chena Hot Springs Resort Fairbanks
Chena Hot Springs Resort Hotel Fairbanks

Chena Hot Springs Resort Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 1000 reviews
Rating 8 - Good. 309 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 116 out of 1000 reviews
Rating 2 - Terrible. 68 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hyung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
방도 깨끗하고 온천이 좋았습니다
Stayed 1 night in Sep 2025

4/10 Poor

Peijuan

Disliked: Cleanliness, property conditions & facilities
resort restaurant as well other facilities needs update
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The activities are all on site. Hotel guest gets fees access to the hot spring but it would be nice to get free access to the locker too.
Stayed 2 nights in Sep 2025

6/10 Okay

Bonnie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was supposed to be ready and it still had dirty sheets and towels from the previous guest. Room temp could not be controlled the room was uncomfortably hot.The restaurant and staff were great
Stayed 2 nights in Sep 2025

6/10 Okay

Connie, Felton

Travelled with family
Rustic, gave sense of camping. Didnt like that the hotel crew seemed overwhelmed. We were given room tgat had nit been cleaned from previous users. Was promised a 60$ per night x 3night discount for inconvenience. Didnt get it.
Stayed 3 nights in Sep 2025

8/10 Good

Mark

Stayed 1 night in Sep 2025

10/10 Excellent

Filip

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

LEBANE

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

8/10 Good

Ronele, North Port

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hot springs were great. The Ice Museum was good. Their prices have increased from their website. If dining in the main restaurant, get there early. The line was ridiculously long and expensive! For quick food try the activity center. We did get to see the Northern Lights. And one more thing, the thermostat in your room DOES work!
Stayed 2 nights in Sep 2025

10/10 Excellent

Yea Huey

Stayed 1 night in Sep 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
Liked the Ice Museum and restaurant. Rooms were clean but the bed mattresses need replacement. Hot Spring, pool, and hot tubs were well maintained but the men's locker room lacks adequate seating for amputees. The Activity Center had good selections but needs some new seating and tables to encourage family gatherings.
Stayed 1 night in Aug 2025

10/10 Excellent

Judy, Modesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and very clean. Comfortable beds. Check in was easy and reception was nice and helpful. Hot spring area was clean and just the right temperature. Lots of activities if you were interested but just walking the area was great. The restaurant was very busy so we chose to get sandwiches at the activity center market. Really delicious choices including salads and soup and pizza at reasonable prices. A long drive but a nice experience even though the clouds stopped us from seeing the aurora borealis!
Stayed 1 night in Sep 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warmer inside pool
Stayed 1 night in Sep 2025

2/10 Terrible

Sougata

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible property. They don't have ac in the rooms. The heat is always ON. Apparently geo thermal ..nobody informed us..the room was like a sauna.. never ever staying here
Stayed 1 night in Aug 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect overnight

Nice overnight. Great hot springs & cafe.
Stayed 1 night in Sep 2025

8/10 Good

Katherine, Downers Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun area to visit to enjoy the hot springs. Hoping to see the lights but wasn’t meant to be. Restaurant staffing was struggling due to shortage but the ones working were hard working and the food excellent
Stayed 1 night in Aug 2025

10/10 Excellent

ALEKSANDAR

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, clean rooms, great hit spring pool area, great dining
Stayed 1 night in Sep 2025

10/10 Excellent

Fred

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's nothkng quite like soaking in the hot springs! Restaurant has good food at reasonable prices for a hotel/lodge. Great experience!
Stayed 1 night in Aug 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the employees where very friendly and helpful.
Stayed 4 nights in Aug 2025

4/10 Poor

Srujana

Stayed 2 nights in Aug 2025

6/10 Okay

Vivek

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The rooms were in bad shape and were not clean. Its an old property and bathroom flush were not working properly and shower as well the tap were not working properly. The rooms were not good but property is beautiful
Stayed 2 nights in Aug 2025

2/10 Terrible

Stephen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much to like. Poorly kept, old property. Difficult staff. We left early just to get out.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela

Stayed 1 night in Aug 2025

4/10 Poor

Joyce

Travelled with family
Liked: Cleanliness, property conditions & facilities
We checked in around 7:00 pm. Checked wait list for dining since we waited all day to dine at your facility only for them tell us they weren't taking anymore table because there was only one server and one kitchen person. So a party of two couldn't be accommodated. So we asked if we could sit at the bar only to be told the bar was closed and we couldn't get any drinks. So we're here less than 18 hours, can't get anything to eat nor drink. Oh but we were told we could go over to the 7-11 type store and have them put a pizza in the microwave. Lovely. Spent quite a bit on a room that the resort has no dining and no spirits whatsoever. Doubtful we will ever come back nor can we based on our experience recommend this resort to anyone. Very disappointed.
Stayed 1 night in Aug 2025