I have a service dog and they put me in a handicap room with rubber like sheets, stains all over the floor, no remote for the tv, it was an adjoining room and I didn’t feel comfortable as I was a woman traveling alone and there was no WiFi that could connect. They moved me to another room, still no WiFi. They told me to go check with the restaurant to get their WiFi information m, which they declined to do saying it was the hotels responsibility. I told them I need to have a non-handicapped room with no adjoining connected room and that I had to have WiFi. They moved me to another room and still no WiFi. I had to speak to the manager and she said that all animals had to be on the first floor. I explained that my dog is a service animal and that I needed to have a room with WiFi. And if there was no WiFi on the first floor that I needed to be on a floor with WiFi regardless of my service dog. They finally put me on the second floor where I was finally able to access WiFi. All of the first floor rooms were in need of a deep cleaning, stains on the carpets, mold in the bathrooms. And if they advertise for WiFi, then it should be accessible on all floors. I got a coke from the vending machine and it was flat with no carbonation at all. I’ve never had such a bad experience in a hotel. I don’t recommend this hotel at all!!! Customer service was poor, rooms dirty, no WiFi.