The bathroom was not cleaned, and we found a used bandage on the sofa. After informing the front desk, we were moved to a larger room as an apology for the inconvenience. However, the second room’s bathroom was also uncleaned. Within five minutes of being in the room, a staff member knocked once and then used his key to enter without permission, which made me feel extremely unsafe. The front desk claimed it was to ensure we were satisfied with the room, something that could have been done over the phone.