The room was fine, but the beds were springy. The lady working the front desk was so slow, it took 15 minutes to check in ehen we already had a reservation. The day of check out, our tub filled with sewage and the toilet backed up, so no showers before we had to leave. Told the front desk and she just said sorry about that. Not her fault of course, but after paying $140 for one night at a Hilton brand, it would have been nice to discount us atleast.