2/10 Terrible
Samantha
28 Jan 2026
Disliked: Cleanliness, staff & service, amenities
Awful stay, had to book last minute due to the snow and ice storm so we could be close to the airport. This storm was well forecasted yet staff did no work in the car park. Took an hour to get out of the car park due to no preparation of gritting or snow ploughing. Staff did not offer to help and watched whilst everyone struggled. Surrounding hotels had gritted and used snow ploughs . Bathroom was a disgrace in the room, the bath was unusable due to the enamel pealing off inside the tub in big chunks, shower leaked all over the floor. Breakfast was a joke, no cold drinks on offer at all. No fruit, just some bread, stale muffins and waffle batter mix. How this has an 8.0 rating is beyond me!!




Samantha
Stayed 1 night in Jan 2026



















