8/10 Good
David, Fredericksburg
29 Jan 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed in this area numerous times over the past 5 years. This hotel is better than all the rest (clean, newer, etc.) The only issue I have and would request a further review from the hotel's ownership/management is involving access into the building. Parking is minimal at the front of the building with additional parking in the back. There are two doors at the rear of the building and one door on the side of the building. These doors are covered by electronic key entry control. When returning back to the hotel each day at approximately 7:30 these readers are inoperable and I have to walk all the way from the rear of the building to access the front area. I would strongly recommend granting your paying guests access to these doors. I would consider this a liability to your facility should someone encounter any type of crime (theft, sexual assault, etc.) while the doors that are equipped to handle an entrance are not functional. I can understand access restrictions after a certain time (after midnight, lets say) but those doors should be available for use by your guests during a time when many people are coming back to your hotel from dinner as an example.
David
Stayed 3 nights in Jan 2025