Quality Inn & Suites Franklin

2.5 star property

Photo gallery for Quality Inn & Suites Franklin

Free buffet breakfast
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Business centre
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View map
1620 Armory Dr, Franklin, VA, 23851
  • Lakeview Medical Center
    ‪11 min walk‬
  • Franklin City Hall
    ‪5 min drive‬
  • Southampton Memorial Hospital
    ‪7 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Smoking

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Franklin

With a stay at Quality Inn & Suites Franklin, you'll be centrally located in Franklin, just a 4-minute walk from Franklin Commons Shopping Center and 9 minutes by foot from Armory Plaza. .This hotel is 0.6 mi (0.9 km) from Lakeview Medical Center and 1.2 mi (1.9 km) from Paul D. Camp Community College - Franklin Campus.

What's nearby

  • Lakeview Medical Center - 11 min walk - 1.0 km
  • Franklin Public Library - 5 min drive - 3.4 km
  • Franklin City Hall - 5 min drive - 3.8 km
  • Franklin Historic District - 5 min drive - 3.8 km
  • Southampton Memorial Hospital - 7 min drive - 5.0 km

Getting around

  • Norfolk Intl. Airport (ORF) - 63 min drive

Restaurants

  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Hardee's - ‬4 min drive
  • ‪Wendy's - ‬9 min walk
  • ‪Fred's Restaurant - ‬5 min drive

About this property

Quality Inn & Suites Franklin

Hotel in Franklin with free breakfast and a seasonal outdoor pool
Quality Inn & Suites Franklin offers 77 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels and pay movies. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply).

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 77 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and gift shops/newsstands.
A complimentary buffet breakfast is included.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Cable/satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Quality Inn Franklin
Quality Franklin
Quality Inn Suites
Quality Inn & Suites Franklin Hotel
Quality Inn & Suites Franklin Franklin
Quality Inn & Suites Franklin Hotel Franklin

Reviews

Quality Inn & Suites Franklin Reviews

7.0

Good

7.0/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness
Rating 10 - Excellent. 53 out of 192 reviews
Rating 8 - Good. 47 out of 192 reviews
Rating 6 - Okay. 51 out of 192 reviews
Rating 4 - Poor. 21 out of 192 reviews
Rating 2 - Terrible. 20 out of 192 reviews

Reviews

10/10 Excellent

Claude M.

Stayed 2 nights in Jun 2025

10/10 Excellent

Claude M.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and accommodating constantly throughout my 4 day stay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Robert

Stayed 1 night in May 2025

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay.
Stayed 2 nights in Jun 2025

2/10 Terrible

Tekela

Disliked: Cleanliness, amenities, property conditions & facilities
Horrible
Stayed 2 nights in Jun 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Nothing everything was good
Stayed 2 nights in May 2025

8/10 Good

Willie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The continental breakfast was great..Nice and super clean room...Thanks
Stayed 1 night in May 2025

10/10 Excellent

Margaret

Travelled with family
Liked: Staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Edessa

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
My check in was good. My room was very clean, neat and tidy, peaceful. For the price it was very good.Thank you. Breakfast was your typical breads - muffins, toast, waffles.
Stayed 1 night in May 2025

10/10 Excellent

Jeromy, THOMASVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Great price
Stayed 3 nights in May 2025

8/10 Good

Terri

Travelled with family
Liked: Staff & service
This hotel was fine for sleeping, nothing to do in area. Starbucks directly across street and Walmart about a block away.
Stayed 4 nights in May 2025

8/10 Good

Crystal

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Not what you’d expect

They accommodated us and cleaned a room for us so we could check-in early from driving 12 hours. They are wonderful and it’s really quiet there.
Stayed 2 nights in May 2025

10/10 Excellent

Eric

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ernest

Stayed 2 nights in Apr 2025

8/10 Good

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Gertie

Stayed 2 nights in Apr 2025

10/10 Excellent

Mahogany

Liked: Staff & service
Stayed 3 nights in Apr 2025

6/10 Okay

Kwang

Stayed 1 night in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Joyce checked us in and she was lovely. We had trouble with the over the bed lights not working. Someone from the office came immediately to help. The problem was my fault and was remedied in under a minute. I appreciate the prompt attention to our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Stayed 5 nights in Mar 2025

6/10 Okay

Stacy

Liked: Staff & service
The property needs renovation. The furniture is old and furniture is worn. The front desk staff were friendly.
Stayed 1 night in Mar 2025

6/10 Okay

Beth

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
For the age, condition, and type of motel it should be much cheaper.
Stayed 1 night in Mar 2025

4/10 Poor

Ben Martin

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bad weed smell in room
Stayed 1 night in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025