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Breathtaking views of Mount Fuji right from the hotel. The breakfast was very good and the two onsens were a great experience. Free parking made everything very convenient. Overall a wonderful stay.

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The hotel is great - we had a bath on our deck, the amenities were great and the buffet was extensive. The covercharge in the lounge was not necessary and annoying.

Friendly staff and clean room with comfortable beds. Just a heads up that they will not hold your luggage after check out.

3 night stay, upgraded us to the Riverside, which was nice. You could hear the sound of the river even through the closed sliding door. Our room had a private onsen—very nice, just big enough for 2 and on a covered balcony. We walked 4 minutes away to an excellent sushi place two nights, and the last night had dinner in the hotel restaurant. Where I come from, hotel restaurants are best avoided, but let me tell you about this one: one of the best steaks of my life. It was a Wagu T-bone, and then in fairness, it was probably the most expensive stake of my life, but it was beautifully served. Both sides were removed from the bone and the bone served along with the meat. Along with steak, which was served on a hot stone that kept the meat warm for the duration of our meal – super nice touch— we’re small piles of smoked sea salt extra coarse, ground pepper create a horseradish and another beautiful compliment that the server identified as Yuzu. It had the texture of the greater horseradish and the most amazing flavor. Finally was a tiny sauce pan of a beautiful, brown mushroom red wine reduction. Incredible meal. We shared the steak and also shared several starters who is the perfect amount. Hotel also sports of very nice fitness gym with a rowing machine in three visits there I’ve never saw another soul. Gora is a bit of a challenge to get to. And if you’re adventurous and don’t have huge luggage, you could brave the hike from the station to the hotel. We did.